2/10 Terrible
Adit
Business traveller
4 Feb 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's unfortunate I have to write this review, but this was definitely the worst resort I have stayed at in the Dominican. This was in no way shape or form anthing near a 5 star.
Accommodation - was horrendous. The AC did not work during the entire stay. I went back daily to the front desk, they would send up maintenance but it did not fix the problem. The last night they offered to move me in the evening but I was checking out the next morning and just too exhausted to move.
Food - was limited and buffet was open air. Nothing looked or tasted fresh. I have had stomach problems since being back for the last 4 days.
Service - no one could help me with any of my concerns or fix the AC in the room. The Service Manager did not offer any service or help in any way. I waited daily to speak to someone and still nothing was done.
Hotel - the grounds had numerous pot holes and was a very unpleasant Uber ride to the establishment. This place is super old and there are no elevators. You have to lug your suitcases everywhere.
I have been back since Thursday and waited till today to ensure I was not writing the review until I had time to really come to terms with my experience. I wouldn't go back if my next stay was comped. Stay anywhere else but here.
Adit
Stayed 3 nights in Jan 2025