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Paradisus Palma Real Golf & Spa Resort All Inclusive

5.0 star property

Photo gallery for Paradisus Palma Real Golf & Spa Resort All Inclusive

Arcade
Exterior
The Reserve Adults Only Suite Ocean Front | Beach/ocean view
Garden view
Outdoor wedding area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

Map
Playa de Bávaro, Punta Cana, La Altagracia, 23000
  • Cocotal Golf and Country Club
    ‪12 min walk‬
  • Los Corales Beach
    ‪12 min drive‬
  • Bavaro Beach
    ‪17 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪27 min drive‬

Room options

View all photos for Surprise my Stay

Garden view

Surprise my Stay

  • 49 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Two Bedroom Master Suite

Garden view

Two Bedroom Master Suite

  • 127 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Presidential Suite Ocean Front Adults Only

View from room

The Reserve Presidential Suite Ocean Front Adults Only

  • Ocean view
  • 167 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite Garden View Adults Only

1 bedroom, premium bedding, pillow-top beds, free minibar

Junior Suite Garden View Adults Only

  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Suite Ocean Front

The Reserve Adults Only Suite Ocean Front | Beach/ocean view

The Reserve Adults Only Suite Ocean Front

  • Ocean view
  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Ocean View

Junior Suite Ocean View

Junior Suite Ocean View

  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for The Reserve Adults Only Suite Ocean View

The Reserve Adults Only Suite Ocean View | Beach/ocean view

The Reserve Adults Only Suite Ocean View

  • Ocean view
  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Ocean Front

Suite Ocean Front | Beach/ocean view

Suite Ocean Front

  • Ocean view
  • 66 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Ocean Front

Junior Suite Ocean Front

Junior Suite Ocean Front

  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Master Suite Swim-Up

1 bedroom, premium bedding, pillow-top beds, free minibar

Master Suite Swim-Up

  • 99 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Double Room (Deluxe)

Junior Double Room (Deluxe)

Junior Double Room (Deluxe)

  • 53 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Junior Suite Garden View

1 bedroom, premium bedding, pillow-top beds, free minibar

The Reserve Adults Only Junior Suite Garden View

  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Swim-Up

Junior Suite Swim-Up | View from room

Junior Suite Swim-Up

  • 76 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Two Bedroom Master Suite Swim-Up

1 bedroom, premium bedding, pillow-top beds, free minibar

Two Bedroom Master Suite Swim-Up

  • 175 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Junior Suite Swim Up

The Reserve Adults Only Junior Suite Swim Up

The Reserve Adults Only Junior Suite Swim Up

  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Room, Garden View

1 bedroom, premium bedding, pillow-top beds, free minibar

Junior Room, Garden View

  • 49 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Master Suite Deluxe

Master Suite Deluxe

Master Suite Deluxe

  • 73 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Similar properties

3 outdoor pools, pool umbrellas, pool loungers

Paradisus Grand Cana - All Suites - All Inclusive

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.2 out of 5, Very good, (965)
The price is AU$693
for 1 room
includes taxes & fees
19 May - 20 May
Paradisus Grand Cana - All Suites - All Inclusive

About the area

Punta Cana

A stay at Paradisus Palma Real Golf & Spa Resort All Inclusive places you in the heart of Punta Cana, a 3-minute drive from Cocotal Golf and Country Club and 9 minutes from Downtown Punta Cana. .This all-inclusive property is 1.8 mi (2.9 km) from Los Corales Beach and 2.3 mi (3.8 km) from Cortecito Beach.

What's nearby

  • Cocotal Golf and Country Club - 12 min walk - 1.0 km
  • Downtown Punta Cana - 9 min drive - 5.8 km
  • Cortecito Beach - 11 min drive - 3.8 km
  • Los Corales Beach - 12 min drive - 2.9 km
  • Bavaro Beach - 17 min drive - 4.7 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 27 min drive

Restaurants

  • ‪Lobby Bar - ‬10 min walk
  • ‪World Cafe - ‬1 min drive
  • ‪Lobby Bar - ‬8 min walk
  • ‪Seaside Grill - ‬6 min drive
  • ‪Riviera Restaurant - ‬6 min walk

About this property

Paradisus Palma Real Golf & Spa Resort All Inclusive

Luxury property on the beach, with 11 outdoor pools
Paradisus Palma Real Golf & Spa Resort All Inclusive offers 596 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. These individually furnished accommodations have separate sitting areas. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach and 4 outdoor tennis courts are featured at the property. 11 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

YHI Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 596 individually furnished guestrooms, featuring free minibar items and espresso makers. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 11 outdoor swimming pools, you can spend some time at the private beach. This Colonial property also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get to nearby shops on the complimentary shuttle.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at THE LUNCH BOX FAMILY KITC, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Visit one of the 11 bars/lounges, 3 beach bars, and 3 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Punta Cana? This property has 69277 square feet (6436 square meters) of space consisting of a conference center and 13 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
THE LUNCH BOX FAMILY KITC - This beachfront buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
MALVA (+18) - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
MASCALZONE - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
MINA - This restaurant specializes in Argentinean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
BLUE AGAVE - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities
Soccer
Tennis
Volleyball
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free shopping centre shuttle
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 11 bars/lounges
  • 2 swim-up bars
  • 3 beach bars
  • 3 poolside bars
  • 8 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • BLUE AGAVE
  • MALVA (+18)
  • MASCALZONE
  • MINA
  • THE LUNCH BOX FAMILY KITC

Things to do

  • 11 outdoor pools
  • 27-hole adjacent golf course
  • 4 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Bicycles
  • Billiards/pool table
  • Children's pool
  • Farming classes
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Golf clubhouse
  • Gym
  • Optional golf privileges
  • Piano
  • Pilates classes
  • Racquetball/squash
  • Shopping
  • Tennis lessons
  • TV in common areas
  • Wine tasting room
  • Winery
  • Winery release events

Family friendly

  • 11 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (69,277 square foot of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Lift (127 centimetre wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DOP 5400 per pet (varies based on length of stay)
Welcoming dogs only
Food and water bowls, an off-leash area, and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet fee: DOP 5400 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Paradisus Golf
Paradisus Palma Real All Inclusive
Paradisus Palma Real Golf
Paradisus Real
Paradisus Real Palma
Paradisus Palma Real Golf Resort All Inclusive Punta Cana
Paradisus Palma Real Golf Resort All Inclusive
Paradisus Palma Real Golf All Inclusive Punta Cana
Paradisus Palma Real Golf Spa Resort All Inclusive
Parasus Palma Real Inclusive
Paradisus Palma Real Golf & Spa Resort All Inclusive Punta Cana

Paradisus Palma Real Golf & Spa Resort All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 681 out of 1138 reviews
Rating 8 - Good. 202 out of 1138 reviews
Rating 6 - Okay. 128 out of 1138 reviews
Rating 4 - Poor. 60 out of 1138 reviews
Rating 2 - Terrible. 67 out of 1138 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

6/10 Okay

Eileen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful, and the people were very accommodating however, I felt that the buffet was not very good and the only way to get quality food was through the room service or through the restaurants… It was impossible to make dinner reservations, The staff also expects a lot of tipping, and every time you do something nice with them, they expect a tip I think the best part of this resort is the swim up rooms I had to upgrade to get it Beaches were clean Other than pool and beach There was no activity to do The Expedia VIP perk of getting a spa credit didn’t mean much because the prices were too high at the spa and they were not accommodating There was no room upgraded available through my Expedia perks They kept saying I was VIP, but there really weren’t any perks that went along with it They were completely overpriced in the airport transfer so we had to book that separately through Expedia
Stayed 4 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation at this resort.
Stayed 7 nights in Jan 2025

4/10 Poor

Daniel F

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Paradisus Palma Real Golf & Spa Resort has been one of my favorite all-inclusive resorts in the world, and this was my second time staying here. My first trip was during the pandemic, and despite the restrictions, I had an absolutely amazing experience. The resort is beautiful, the food is top-notch, and the service is generally fantastic. However, I have to say that my most recent experience was marred by one major issue: the resort's strict policy on outside excursions. For over a decade, I’ve been using Viator and booking excursions all around the world without issue. I arrived in the Dominican Republic with a list of pre-booked activities, only to find out that the resort doesn’t allow any outside companies to pick up guests for excursions. This was incredibly frustrating, especially since I had already paid for the excursions in advance. To make matters worse, when I asked about arranging a car service to the airport (since outside services aren't allowed), I was quoted an outrageous $300 for a simple transfer. Meanwhile, my group's airport transportation to the resort in a suburban was only $70. This felt like a blatant attempt to funnel guests into the resort's own overpriced excursions and transportation services, which seemed like a monopoly and left a very bad taste in my mouth. It’s disappointing to see a resort with such a strong reputation engage in practices like this that feel exploitative. While the resort itself is still beautiful and offers a great all-in
Stayed 5 nights in Jan 2025

10/10 Excellent

Vilma

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Have to mention Victor, he was so professional, so polite and willing to help in any way possible.
Stayed 4 nights in Jan 2025

8/10 Good

kathleen Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

2/10 Terrible

oksana

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Food was horrible. Very limited vegetarian options.
Stayed 5 nights in Jan 2025

10/10 Excellent

Srinivasa Rao, Streamwood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great service, quiet and great food with choices. Opt only for all inclusive option.
Stayed 4 nights in Jan 2025

6/10 Okay

Fraliza

Liked: Cleanliness, property conditions & facilities
Small property which is perfect, restaurants lack of good services people acted fake Food is ok! Nothing wow!
Stayed 2 nights in Jan 2025

10/10 Excellent

Michele

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an incredible resort stay.
Stayed 4 nights in Jan 2025

2/10 Terrible

Donald

Stayed 2 nights in Jan 2025

6/10 Okay

Lev

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 7 nights in Jan 2025

8/10 Good

attaullah, Manorville

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The property is beautiful the food is excellent BUT THE FRONT DESK STAFF/BILLS BOY'S ROOM CONDITION is terrible I have to ask four times for an extra pillow the refrigerator was not working Again this hotel needs help with the front desk staff/management it is herbal zero ENGLISH AND zero CS But the place and food are awesome I will visit again in the future
Stayed 5 nights in Jan 2025

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The rooms are updated and clean. The staff speaks little to no English. Buffet service is bad. Restaurant reservation is a quest but the food there isn't worth it. Steak was the worst I've ever had. Buffet food as average as it is beats any restaurant food there
Stayed 7 nights in Jan 2025

2/10 Terrible

Anoop

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Dinner reservations are difficult to get, they are limited and we were stuck going to the same general buffet place called lunchbox for the majority of our 6 day stay. The service is not great and there is a language barrier if you are an english speaker when interacting with the staff. A lot of the activites, like the Monkeyland, swimming with the dolphins (outside the resort) don't provide a good experience, there is a lot of hurry up and wait, forced photos, reviews etc. The actual interaction with animals is about 20 minutes, but the event will last for 5 to 6 hours.
Stayed 5 nights in Jan 2025

8/10 Good

Irina

Liked: Cleanliness
Stayed 5 nights in Jan 2025

10/10 Excellent

Valentin

Stayed 3 nights in Jan 2025

10/10 Excellent

Shirley L Preciado

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bonito, la gente que trabaja allí es muy amable, nuestro concierge fue Rodolfo y a José, muy amables y atentos, José le ayudó a mi prometido a organizar la propuesta de matrimonio que me hizo, todo muy lindo. Los restaurantes Flora y Mina muy ricos, las meseras muy atentas. El bufete.con muchas opciones, una estancia muy agradable! Pensamos regresar el próximo año
Stayed 3 nights in Jan 2025

8/10 Good

Gerald Anton

Stayed 5 nights in Jan 2025

10/10 Excellent

Aileen

Stayed 4 nights in Nov 2024

10/10 Excellent

Leticia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, our only complaint is around the special restaurants reservations as they are never available.
Stayed 2 nights in Dec 2024

10/10 Excellent

Hugo

Stayed 2 nights in Jan 2025

10/10 Excellent

Salma

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was so great will return FOR SURE loved everything activities the beach the convenient stores the dining experience the shows. The only bad thing was that sometimes the restaurants would be fully booked so did get to eat there Everytime but overall super amazing!! Cant wait to go back again ♥️✨
Stayed 4 nights in Jan 2025

2/10 Terrible

pierre

Disliked: Cleanliness, staff & service, amenities
The Mélia système is absolutely horrible for the non member even if I buy the best sweet oceanfront in the hotel, there are many things you’re not allowed to do because of that poor management which is absolutely incommunicado you can’t scare when you have a problem Food is absolutely not up to a five stars. It’s more of a three stars There’s no communication between the reception and their gate in front of the hotel to let people in even if they tell you that it’s OK I travel in five stars hotel six times a year for many many years and it’s the worst I’ve ever seen. I hope it’s gonna help them to reevaluate their system and their management in place.
Stayed 3 nights in Jan 2025

10/10 Excellent

Rosanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful property with many amenities. The service was excellent, especially on the adult-only side.
Stayed 4 nights in Jan 2025