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Occidental Caribe - All Inclusive

3.5 star property

Photo gallery for Occidental Caribe - All Inclusive

Superior Room, Sea Facing | Aerial view
Property video
On the beach, white sand, beach towels, beach massages
Casino
Front of property – evening/night

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa pool
  • Breakfast included
  • All-inclusive
  • Parking included

Explore the area

View map
Carretera Macao - Arena Gorda, s/n, Punta Cana, La Altagracia, 23301
  • Place, Arena Gorda Beach
    ‪14 min walk‬
  • Place, Cana Bay Golf Club
    ‪9 min drive‬
  • Place, Punta Blanca Golf Course
    ‪9 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪51 min drive‬

Room options

View all photos for Double Room

Free minibar, in-room safe, desk, blackout curtains

Double Room

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Ocean View

Beach/ocean view

Room, Ocean View

  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 72 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Premium Suite (Level)

Premium Suite (Level)

Premium Suite (Level)

8.6 out of 10
Excellent
(12 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

Free minibar, in-room safe, desk, blackout curtains

Superior Room

7.4 out of 10
Good
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, Sea Facing

Superior Room, Sea Facing | Aerial view

Superior Room, Sea Facing

  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

3 outdoor pools, pool loungers
Occidental Punta Cana - All Inclusive
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.0 out of 5, Very good, 2,132 reviews
The price is AU$426
includes taxes & fees
19 Mar - 20 Mar
Occidental Punta Cana - All Inclusive

About the area

Punta Cana

With a stay at Occidental Caribe - All Inclusive in Punta Cana (Bávaro), you'll be within a 15-minute drive of Cana Bay Golf Club and Cocotal Golf and Country Club. .This all-inclusive property is 7.5 mi (12.1 km) from Los Corales Beach and 7.6 mi (12.2 km) from Macao Beach.

What's nearby

  • Arena Gorda Beach - 14 min walk - 1.2 km
  • Cana Bay Golf Club - 9 min drive - 2.1 km
  • Punta Blanca Golf Course - 9 min drive - 2.4 km
  • Los Corales Beach - 24 min drive - 10.6 km
  • Bavaro Beach - 33 min drive - 14.4 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 42 min drive

Restaurants

  • ‪Selections Buffet - ‬4 min drive
  • ‪La Altagracia - ‬14 min walk
  • ‪SOOOCIAL - ‬7 min drive
  • ‪Hunter Steakhouse - ‬6 min walk
  • ‪Quisqueya - ‬14 min walk

About this property

Occidental Caribe - All Inclusive

Occidental Caribe - All Inclusive offers 798 air-conditioned accommodations with free minibar items and laptop-compatible safes. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

A marina and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 798 air-conditioned rooms featuring heated floors and LCD televisions. Complimentary wireless internet access keeps you connected, while iPod docking stations help you enjoy your music in the comfort of your room. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Before a night out at the casino, the 3 outdoor pools are a perfect way to relax and recharge. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Mexican cuisine at La Hacienda, one of the property's 8 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at the beach bar, the poolside bar, or one of 8 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Punta Cana? This property has facilities measuring 87 square feet (8 square meters), including conference space. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
La Hacienda - This beachfront restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Marenostrum - This poolside restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Rincon Criollo - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Paris - This restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Tokio - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals and snacks included
Room service during certain hours
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkeling
Snorkeling excursions
Surfing/body boarding
Windsurfing

Land activities

Climbing wall
Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Pilates
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 8 bars/lounges
  • 8 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Hacienda
  • Marenostrum
  • Paris
  • Rincon Criollo
  • Tokio

Things to do

  • 23 slot machines
  • 3 gaming tables
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool (guest access)
  • Kayaking
  • Nightclub
  • Personal motorised watercraft
  • Pilates classes
  • Playground
  • Rock climbing
  • Sailing
  • Sauna
  • Shopping centre
  • Steam room
  • Surfing/bodyboarding
  • Table tennis
  • Tennis
  • Tennis lessons
  • TV in common areas
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Access to nearby indoor pool
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 87 square feet of conference space
  • Computer station

Outdoors

  • Beach towels
  • Garden
  • Marina
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 floors
  • 7 buildings
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heated floor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The check-in location differs from the property location; go to: [During spring break, check-in may be at the theatre]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Valentine's Day (February 14) Gala Dinner per adult: USD 35
  • Valentine's Day (14 February) Gala Dinner per child: USD 35 (from 2 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Barcelo
All Inclusive Barcelo Punta Cana
All Inclusive Punta Cana Barcelo
Barcelo All Inclusive
Barcelo All Inclusive Punta Cana
Barcelo Punta Cana
Occidental Caribe All Inclusive All-inclusive property
Punta Cana All Inclusive Barcelo
Punta Cana Barcelo
Punta Cana Barcelo All Inclusive
Barcelo Dominican Punta Cana
Barcelo Premium Punta Cana
Barcelo Punta Cana Hotel Punta Cana
Barcelo Punta Cana Resort
Breezes Punta Cana
Occintal Caribe Inclusive inc
Barceló Punta Cana
Occidental Caribe All Inclusive Punta Cana
Barcelo Bavaro Punta Cana
Bavaro Beach Resort
Barcelo Bavaro Beach Punta Cana
Bavaro Beach Hotel
Barceló All Inclusive
Occidental Caribe All Inclusive
Occidental Caribe Punta Cana
Occidental Caribe
Occidental Caribe - All Inclusive Punta Cana
Occidental Caribe - All Inclusive All-inclusive property

Occidental Caribe - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 485 out of 1504 reviews
Rating 8 - Good. 323 out of 1504 reviews
Rating 6 - Okay. 263 out of 1504 reviews
Rating 4 - Poor. 199 out of 1504 reviews
Rating 2 - Terrible. 234 out of 1504 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Lisa

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms need to be updated and there were a few minor maintenance issues. swim up bar wait staff was not friendly and ignored alot of people when they came up for a drink.. The grounds, beach, and pools were well maintained and beautiful. Food was good and alot of variety at the buffet.
Stayed 7 nights in Nov 2025

10/10 Excellent

Amber

Travelled with family and small children
Disliked: Amenities
The food not good
Stayed 3 nights in Nov 2025

8/10 Good

Slavisa

Liked: Cleanliness, staff & service
This was my 2nd stay at this resort, 6th trip to Punta Cana. I was at Occidental Caribe first time back in 2019 and after that I visited Punta Cana from 2021 until 2025 five years in row. Overall, it is good place to stay but getting outdated... I stayed at 2nd tower at top 5th floor and I had a leak from rain, it wasn't good experience. That's only downsize, building is outdated and overdue for major renovation. Besides that it is awesome place to stay, the beach is in my opinion the best in Punta Cana, pure white sand, no see weed, three pools, palm trees at beach, a true paradise. But the best part is people that are working there, they're amazing! I can't name all of them but let's mention some of them: First is Jose Rafael, the Expedia rep at Occidental, he's very helpful person, helped me a lot while I was over there, he deserves 5 star for sure. Then my housekeeper Maria Rijo, she did amazing job! Then security office at beach Miguyel Trinidad, awesome guy! But true superstar is Christin Cuello, the bartender at bar at front desk. She makes the best cocktails in the world! Also, Sory Jean, the front desk associate, she helped me with the room, I requested ocean view and she gave to me without any question, very nice of her. I could name many other but it would take me forever but these people that I mentioned are true superstars! In the conclusion, I would go back again, Occidental Caribe is nice place to stay
Stayed 8 nights in Oct 2025

10/10 Excellent

Tonnia

Travelled with partner
Liked: Cleanliness, staff & service
The pool was very enjoyable. The staff were so very helpful and friendly. The balcony provided an amazing view. Rooms were cleaned daily.
Stayed 7 nights in Nov 2025

4/10 Poor

Taisha

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were old, dark and outdated. Our toilet was broken (and yes we told them). We had to keep lifting the handle for the tank to fill back up and sometimes flush it multiple times for it to work. The staff was terrible and not attentive. It always reeked of mildew and sewage, even in the buffet hall (which served the same thing morning, noon, and night). The "casino" advertised 23 slot machines, and it was really more like 8. The smell was so awful in there, I couldn't stand it. Smelled like old, wet, dirty basement. The "nightclub" was trash! The dj was only playing music for the locals. When I asked him to play some hip hop, he played 2 songs and cut the 2nd one mid song. The bartenders were rude. My cousin had been standing waiting on a drink and the 1 kept ignoring her and waited on another group when they came up. The other bartender came over and got my cousin her drink and was tipped $5. The bartender got mad and said it wasn't enough and kept trying to demand $10 so she could split it with her friend that ignored my cousin in the first place. When I told her to give it back if she wasn't happy, her tone and attitude changed real quick. Thank God for our private butler Jose. He really took care of us and got things done. I would absolutely go back to Punta Cana, but I wouldn't recommend this dirt resort to not 1 soul. PLEASE do yourself a favor and NEVER book here!
Stayed 7 nights in Nov 2025

10/10 Excellent

Roberta Letha

Liked: Cleanliness, amenities, property conditions & facilities
Staff clean room very very friendly
Stayed 7 nights in Nov 2025

8/10 Good

Sallie

Liked: Cleanliness, property conditions & facilities
How helpful all staff members were to me. I felt like a queen! Especially the customer service staff member Farode, my butler Carlos and the beautiful bar staff at the bar right there at the customer service center. All of the pools were awesome. They need to lend out Different kinds of floats or let visitors know before they get there that they have to bring their own. The activity director needs to reach out to all the people that stay, especially if they are single. They should have a singles meet and great set up somewhere too. I loved it there. Wish I could live there full- time!
Stayed 4 nights in Nov 2025

8/10 Good

Ketherine Vega

Travelled with partner
Liked: Cleanliness, amenities
all good
Stayed 7 nights in Nov 2025

8/10 Good

Deidra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful vacation. Beach is perfect pools are great. Bathrooms could use updating but room was perfect for 2 friends. Buffet needs help was not a fan very little flavor but you can survive. restaurants are amazing we went to 4. Staff is great but I only spoke English so that can be a challenge. Had an amazing relaxing massage at spa. Hotel booked the best horseback trip. Because I’m an Expedia platinum member we had the best concierge Juan Carlos. He was fantastic. He helped us every day and made our very affordable vacation feel 5 star. He spoiled us and took care of our every need. Would definitely go back.
Stayed 7 nights in Nov 2025

8/10 Good

Karina, JAMAICA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
They need better costumer service. Treat everyone the same level of courtesy and respect.
Stayed 5 nights in Nov 2025

10/10 Excellent

Ilie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room. Excellent staff service. Very good butler assigned (Juan Carlos) . Very enjoyable experience.
Stayed 7 nights in Nov 2025

4/10 Poor

Tarcila J Chuchuca

Travelled with family
Liked: Amenities
Disliked: Staff & service
Food was terrible we get sick staff not good special clients service, I like the place but staff and food terrible
Stayed 5 nights in Nov 2025

8/10 Good

Alexandra Zayas

Stayed 3 nights in Nov 2025

8/10 Good

Igor

Stayed 7 nights in Nov 2025

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd time visiting Occidental Caribe and we absolutely love the atmosphere and great vibes from the staff. Italian was the best food we ate while there but the other restaurants were also great. Everyone is willing to help out if needed. I would love to return again!
Stayed 8 nights in Nov 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing stay here and would highly recommend! We were celebrating our honeymoon and they went above and beyond starting with a room upgrade as soon as we arrived. Don’t believe all the negative reviews, it is all based on your preferences and everyone has different experiences. We are hoping to return next year with our kids! The staff were amazing and so friendly! We received a butler for booking through Expedia and she exceeded our expectations! Everything was phenomenal and we can’t wait to visit again!
Main pool, beautiful area
They offer parasailing, snorkeling and banana boat rides right from the beach at the resort.
View from our room!
Foam party. Lots of fun!
Stayed 7 nights in Nov 2025

8/10 Good

Idalys

Liked: Cleanliness, amenities, property conditions & facilities
Muy bien la limpieza y las facilidades. Las piscinas, los shows y la atención del personal fue excelente. Puedo decir que recomendaría más sabor en la comida del buffet, porque en los restaurantes de reserva la comida estuvo muy buena.
Stayed 3 nights in Nov 2025

10/10 Excellent

BLANCA

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente la habitación cómoda con todo lo necesario ,la comida buena y variada ,me encantó el restaurante japonés ,el equipo de animación excelente ,divertida la fiesta de espuma en la piscina y los show,todo el personal me brindó buen servicio .Gracias .
Stayed 5 nights in Nov 2025

4/10 Poor

Tricia, Carmel

Disliked: Cleanliness, amenities, property conditions & facilities
I got food poisoning, could barely shower my entire stay even after numerous complaints to staff, food was horrible. My room help, Jordi was only good part of trip.
Stayed 13 nights in Nov 2025

10/10 Excellent

Cody

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
La atención y servicio de Juan Carlos fue excelente
Stayed 3 nights in Nov 2025

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our butler was incredible, he made us feel welcomed and worked hard to help us feel comfortable. His service was 10/10
Stayed 3 nights in Nov 2025

8/10 Good

Amber

Travelled with family, Travelled with partner
Liked: Cleanliness
The resort is beautiful and maintained well, you can see the ocean. It’s gorgeous outside, it does need some updating to the rooms but you’re only there to sleep anyway. The lay out is a little odd. It took us a while to figure out where all the restaurants were. The staff were willing to help and with the language barrier they do have some staff that speak English more fluently than others who can help more. Honestly for as many tourists, there should be more people who speak multiple languages .A phone translator is very useful. However, if you’re away from the hotel the phones don’t always work. You have to make reservations for the restaurants and it’s during certain hours. With excursions it does make it difficult. By the third day we had it figured out. Also, you need to book excursions through the hotel or they don’t let the other excursion people through the gate. I wish we would’ve known that upfront as it would’ve saved a lot of time and headache. There was always plenty of food at the buffet and they pretty much had the same things every day. So, you could try something different every day if you wanted. They even had little chef stations where they made pasta, tacos etc for you too. I will say the drinks were never very cold, however with it being a tropical area, I don’t think it can consistently stay cold. The staff there were very friendly and welcoming. Housekeeping staff always seemed to keep our floors clean and our towels stocked. I was pleased with that.
Stayed 6 nights in Nov 2025

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing!!
Stayed 5 nights in Nov 2025

4/10 Poor

Paola Reyes

Disliked: Cleanliness, amenities, property conditions & facilities
Habitación descuidada, filtración severa en el cuarto, hongo en el baño, inodoro no funciona Pésimo servicio del front desk. Se pagó un update para una mejor habitación y no cumplía con los requisito. Horrible la extadia
Stayed 3 nights in Nov 2025

2/10 Terrible

Victor

Travelled with family, Business traveller
Disliked: Cleanliness
I did stay at all they had everything messed up
Stayed 5 nights in Nov 2025