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Playa Los Arcos Resort & Spa All Inclusive

4.0 star property

Photo gallery for Playa Los Arcos Resort & Spa All Inclusive

3 outdoor pools
Breakfast, lunch and dinner served
Spa
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served

Reviews

7.8 out of 10
Good

Popular amenities

  • All-inclusive
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View map
Olas Altas 380 Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Place, Playa de los Muertos
    ‪2 min walk‬
  • Place, Olas Altas Beach
    ‪2 min walk‬
  • Place, Cuale Island
    ‪5 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

7.6 out of 10
Good
(24 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, Ocean View

Superior Room, Ocean View

Superior Room, Ocean View

  • Ocean view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Single

Superior Single

Superior Single

7.4 out of 10
Good
(35 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Playa Los Arcos Hotel Beach Resort & Spa
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  • Spa
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4.1 out of 5, Very good, 1,254 reviews
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About the area

Puerto Vallarta

With a stay at Playa Los Arcos Resort & Spa All Inclusive in Puerto Vallarta (Romantic Zone), you'll be steps from Playa de los Muertos and Los Muertos Pier. .This all-inclusive hotel is 0.2 mi (0.3 km) from Bay of Banderas and 1.2 mi (1.9 km) from Malecon.

What's nearby

  • Olas Altas Street - 1 min walk - 0.0 km
  • Playa de los Muertos - 2 min walk - 0.2 km
  • Olas Altas Beach - 2 min walk - 0.2 km
  • Los Muertos Pier - 2 min walk - 0.2 km
  • Cuale Island - 5 min walk - 0.5 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 29 min drive

Restaurants

  • ‪Cuates Y Cuetes - ‬2 min walk
  • ‪Pancho's Takos - ‬1 min walk
  • ‪Tuna Azul - ‬1 min walk
  • ‪Andale's Restaurant & Bar - ‬1 min walk
  • ‪Republic - ‬2 min walk

About this property

Playa Los Arcos Resort & Spa All Inclusive

On beach with 3 outdoor pools, near Los Muertos Pier
Playa Los Arcos Resort & Spa All Inclusive offers 162 accommodations with safes and hair dryers. 32-inch plasma televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool.
Make yourself at home in one of the 162 guestrooms featuring refrigerators and plasma televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features babysitting (surcharge) and wedding services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Mi Pueblito, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour front desk and an elevator. Limited parking is available onsite.
Mi Pueblito - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mi Pueblito

Things to do

  • 3 outdoor pools
  • Children's pool

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 10:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Playa Los Arcos Resort All Inclusive Puerto Vallarta
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Playa Los Arcos - Resort & Spa All Inclusive Puerto Vallarta
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Playa Los Arcos Resort & Spa All Inclusive Hotel Puerto Vallarta

Playa Los Arcos Resort & Spa All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 286 out of 737 reviews
Rating 8 - Good. 233 out of 737 reviews
Rating 6 - Okay. 112 out of 737 reviews
Rating 4 - Poor. 57 out of 737 reviews
Rating 2 - Terrible. 49 out of 737 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jay

Based on the price, everything were excellent!
Stayed 4 nights in Oct 2025

10/10 Excellent

Evelyn Maude, London

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff great location real mexican food
Stayed 7 nights in Nov 2025

6/10 Okay

Robert

Travelled with group
Liked: Cleanliness, staff & service
We had a lovely view from out 3rd floor room. However the room was disappointing. Old worn out furniture. Hardly any electrical outlets and the outlet in the bathroom didn't work. I wa charged for a beach towel because I left it in thd bar area, even though I was advised the towel was returned to the towel station. The bar and restaurant service was very good. We probably won't return.
Stayed 7 nights in Oct 2025

8/10 Good

Maria, Redwood City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 3rd time and it’s been consistently a good experience. The restaurant on site with the buffet is amazing. My only suggestion is the adult pools. The stairs need to have better safety. I actually slipped & fell on my way out walking down the steps. It’s gets really slippery.
Stayed 6 nights in Oct 2025

10/10 Excellent

Lori Kae, Moundridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Just returned to the States from a 7 night stay at Los Arcos. We had the all inclusive plan so meals and all drinks were included . The made to order omelet station was fabulous. The buffet options were super for breakfast and dinner. We chose to eat at the pool snack bar for lunch everyday to have fresh made guac and pico de gallo and fresh made tortilla chips. yum!! The hotel is un a U shape with pools all down the middle. The infinity pool is for adults only. There is a wading pool, hot tub and regular pool with loungers in the water and a waterfall. All fabulous for cooling off many times after walking the town. The bars are open around 10 am. All staff members super friendly, including housekeeping. The room furniture is very dated but only in them to sleep. We had the top floor with large deck with loungers and wet towel rack, table and chairs. loved it! Small fridge and they supply 2 bottles of water a day. The bathroom is nice with shampoo and body wash bottles. Safe in the closet was very nice! Taxi to the airport at the front door for $25 US. Concierge will schedule excursion. We did the Razr tour with Canopy. So much fun! Around $350 US for 2. Beautiful view. Recommend. We stayed 7 nites so rcvd 2 free "special dinners" off the menu on the outdoor patio. Oh my, so delicious! Had the steak and shrimp. Loved it both nights! Step right onto the sidewalk to walk the Malecon and the Los Muertos Beach Pier is just steps away. Beautifully lit up at night. Stay here!
Stayed 7 nights in Oct 2025

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, amenities
Room smell humidity
Stayed 7 nights in Oct 2025

10/10 Excellent

amalia

Liked: Cleanliness, staff & service
they should let us know, upon arrival at the front desk the conditions of the rooms old, old,old rooms, and upgraded rooms, prices should varies, i was very very surprised what i was paying for that not upgraded room
Stayed 3 nights in Oct 2025

8/10 Good

Warren

The beach was nice and also spectacular due to a close mis of a tropical storm that produced 12 to 15 foot turf.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ariana

Stayed 4 nights in Oct 2025

2/10 Terrible

Sabrina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very disappointed with this resort. The room was a dump. Wires hanging out of the wall with light bulbs. Laundry room was located below the room. Dryer vent was on the balcony. Running into housekeepers going to and from the room. The safe was broken. Found a cockroach in the room. I will not be back or recommend this resort.
Stayed 6 nights in Sep 2025

2/10 Terrible

Luis

Disliked: Property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Hai Hong

Stayed 4 nights in Sep 2025

6/10 Okay

Míriam

Stayed 1 night in Sep 2025

10/10 Excellent

Nephi

Stayed 4 nights in Sep 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

6/10 Okay

april Ann

Travelled with group
Disliked: Amenities, property conditions & facilities
The A/C was not working properly and had to request a room change. The majority of the food was good but some food on buffet line was cold. Majority of the restaurant staff were great but you had a few that were short rude
Stayed 4 nights in Aug 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Hector

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and everyone was very nice
Stayed 2 nights in Aug 2025

8/10 Good

Alejandra

Stayed 3 nights in Aug 2025

6/10 Okay

Robert

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice resort just didn’t like the no guest rule and the. The staff was amazing
Stayed 4 nights in Aug 2025

6/10 Okay

Guadalupe

Travelled with family
Disliked: Staff & service
Food was good, but some items were a bit salty. Staff/customer service was not great as it took waiters a long time to bring drinks. Cooks at times were unfriendly when asking for food items. Also, rooms were okay except for the mold building near the Air Conditioning vent in room 241.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good location convenient pharmacy and store walking distance. A lil upgrades to the rooms would be nice
Stayed 4 nights in Aug 2025

10/10 Excellent

Jorge Eduardo, Vinton

Liked: Staff & service
Good staff specially the night staff
Stayed 2 nights in Aug 2025

8/10 Good

Genesis

Travelled with family
Liked: Cleanliness, staff & service
I love that it’s in the middle of the Malecon. You can walk to all the little vendors. I love the service. The waiters are very nice. The only thing I think they should work on is on the buffet. Maybe put hash browns in the morning waffles maybe in the afternoon flautas sopes chiles rellenos but the buffet does need more options if you’re looking for a affordable place to stay in Vallarta I really recommend this place and don’t get me wrong. The food they did have was good. It just needs a little more options.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and food is good
Stayed 5 nights in Jul 2025