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Playa Los Arcos Hotel Beach Resort & Spa

4.0 star property

Photo gallery for Playa Los Arcos Hotel Beach Resort & Spa

3 outdoor pools
Breakfast, lunch and dinner served
Daily buffet breakfast (MXN 320 per person)
Superior Premium Room | Water view
On the beach, beach umbrellas, beach towels

Reviews

8.2 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar

Explore the area

View map
Olas Altas 380, Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Playa de los Muertos
    ‪2 min walk‬
  • Los Muertos Pier
    ‪2 min walk‬
  • Malecon
    ‪16 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Single

Superior Single

Superior Single

7.0 out of 10
Good
(37 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

7.8 out of 10
Good
(59 reviews)
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, Partial Sea View

Superior Room, Partial Sea View

Superior Room, Partial Sea View

8.0 out of 10
Very good
(58 reviews)
  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Premium Room

Superior Premium Room

Superior Premium Room

7.8 out of 10
Good
(35 reviews)
  • Sleeps 4
  • 2 Double Beds

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4.1 out of 5, Very good, 1,854 reviews
The price is AU$207
includes taxes & fees
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About the area

Puerto Vallarta

With a stay at Playa Los Arcos Hotel Beach Resort & Spa, you'll be centrally located in Puerto Vallarta, steps from Playa de los Muertos and within a 5-minute drive of Malecon. .This beach hotel is 4.4 mi (7 km) from Cruise Ship Terminal and 14.4 mi (23.1 km) from Nuevo Vallarta Beach.

What's nearby

  • Olas Altas Street - 1 min walk - 0.0 km
  • Playa de los Muertos - 2 min walk - 0.2 km
  • Los Muertos Pier - 2 min walk - 0.2 km
  • Cuale Island - 7 min walk - 0.6 km
  • Malecon - 16 min walk - 1.3 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 29 min drive

Restaurants

  • ‪Pancho's Takos - ‬1 min walk
  • ‪Lix by Xocodiva - ‬1 min walk
  • ‪Tuna Azul - ‬1 min walk
  • ‪Dee's Coffee Company - ‬2 min walk
  • ‪Mar y Vino - ‬2 min walk

About this property

Playa Los Arcos Hotel Beach Resort & Spa

On beach with 3 outdoor pools, near Malecon
Playa Los Arcos Hotel Beach Resort & Spa offers 160 accommodations with safes and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Puerto Vallarta hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Holistic has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
Stay in one of 160 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Stop by the hotel's restaurant, Mi Pueblito, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:30 AM to noon for a fee.

Featured amenities include a 24-hour front desk, multilingual staff, and an elevator. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
Mi Pueblito - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Playa Los Arcos Hotel Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to noon for a fee: MXN 320 for adults and MXN 160 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mi Pueblito

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Swedish massages

Accessibility

  • Lift

More

  • 4 floors
  • Built in 1979
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 320 for adults and MXN 160 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 10:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Arcos Los
Arcos Playa
Los Arcos Playa
Playa Arcos
Playa Los
Playa Los Arcos
Playa Los Arcos Hotel
Playa Los Arcos Hotel Puerto Vallarta
Playa Los Arcos Puerto Vallarta
Playa Los Arcos Hotel Beach Puerto Vallarta
Playa Los Arcos Hotel Beach Resort And Spa
Playa Los Arcos Hotel Beach Resort Puerto Vallarta
Playa Los Arcos Hotel Beach Resort
Playa Los Arcos Beach Puerto Vallarta
Playa Los Arcos Beach
Playa Los Arcos Hotel Beach Resort Spa
Los Arcos Puerto Vallarta
Los Arcos & Puerto Vallarta

Playa Los Arcos Hotel Beach Resort & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 532 out of 1145 reviews
Rating 8 - Good. 314 out of 1145 reviews
Rating 6 - Okay. 149 out of 1145 reviews
Rating 4 - Poor. 83 out of 1145 reviews
Rating 2 - Terrible. 67 out of 1145 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Francisco

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed bugs the food was terrible, we were over charged and felt like this was common and the staff, management did not care...Expedia did not reach out to us never again .This hotel and stay was the worse..bites from bed bugs and rotting food..so bad.
Stayed 7 nights in May 2025

10/10 Excellent

Amanda, Veneta

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location
Stayed 5 nights in May 2025

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, location is just perfect for enjoying the beach, restaurants and bars
Stayed 4 nights in May 2025

10/10 Excellent

Rosa Maria Castro

Travelled with family
Great place to stay with family. Close to shops and restaurants, malecón.
Stayed 3 nights in May 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and excellent staff!
Stayed 7 nights in Apr 2025

10/10 Excellent

Ingeborg

Travelled with group
Room was noisy,could not sleep from street noise.
Stayed 5 nights in May 2025

8/10 Good

David James, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel is decent, the location is perfect however it is very family friendly so expect a lot of kids. The hotel, although old is relatively kept up and clean. As for amenities they are very stingy on so bring your own or buy locally. Bath towels are taken away daily (used ones) but only replaced every 2 days. Beach towels and need for cards is a pain. We did not do the all-inclusive option because they only include buffet breakfast buffet lunch and buffet dinner. So dining is not an option. We were on the 4th floor with partial ocean view. Great with nice balcony howver there is ZERO soundproofing for the rooms so you hear the street noise so loud all day/night. The bed is extremely firm. So if you're looking for an economical place to sleep in Zona Romantica this is it
Stayed 7 nights in Apr 2025

10/10 Excellent

Rudolph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic stay! We had a gorgeous view of the ocean. Staff was helpful and friendly, room was very clean and nicely decorated. We had a very very nice stay! Also the location is the best, right on the beach and in the heart of Zona Romantica on Olas Atlas Street with tons of food, shops, and nightly beach fireworks! A great hotel, fantastic!
Stayed 4 nights in May 2025

4/10 Poor

Anthony

Travelled with partner
Disliked: Amenities, property conditions & facilities
Though we booked and paid for king bed ocean view, were told those dont exist. Got instead 2 double beds for our anniversary trip. Not the most desirable. Food typical resort food. Opted in for all inclusive option but ate off property most everyday.
Stayed 10 nights in Apr 2025

8/10 Good

KEVIN Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Nancy Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

Cristina Del Refugio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location for this hotel was phenomenal. Located in the heart of the romantic zone and walking distance to the boardwalk. The beach here is divine. The rooms that have yet to be remodeled leave something to be desired but the staff and the amenities were great. There was always some type of food available, and the bartenders were quick. The bar service at the beach was fantastic, make sure to tip them and they will treat you like royalty.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jeffrey D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, and very friendly. Ricardo in the restaurant always kept the drinks coming!
Stayed 7 nights in Apr 2025

10/10 Excellent

Kevin, austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff loved the location
Stayed 3 nights in Apr 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is central to everything and is very clean and up to date. We had family staying in other places close by so this was perfect for us.
Pool
Stayed 7 nights in Apr 2025

6/10 Okay

Susana, FRESNO

Travelled with partner
The property is in an excellent location and the views are beautiful but the hotel is dated. I'm need of remodeling
Stayed 3 nights in Apr 2025

6/10 Okay

Esequiel

Stayed 5 nights in Apr 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were staying in room 238 and it was very noisy, below the balcony was some kind of air conditioning unit the ran 24/7. Otherwise the property was great!
Stayed 6 nights in Apr 2025

8/10 Good

Yvette, PICO RIVERA

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were all very nice. The hotel is very family friendly.
Stayed 4 nights in Apr 2025

8/10 Good

g jeff

Liked: Cleanliness, staff & service
Stayed 7 nights in Apr 2025

8/10 Good

Praveena

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location was very close to everything. Staff were very nice. The room was a bit small and dated but the balcony views were amazing. Would go back again.
Stayed 5 nights in Apr 2025

10/10 Excellent

Darla Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful View. Pleasant staff, excellent food.
Stayed 8 nights in Apr 2025

8/10 Good

Janis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great
Stayed 3 nights in Apr 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Great location on the beach.
Stayed 8 nights in Mar 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it will definitely book here again staff was friendly and helpful the beach is close to the hotel shopping also walking distance oooh and there is plenty of paces to eat all around
Stayed 2 nights in Apr 2025