2/10 Terrible
william
11 May 2025
Disliked: Cleanliness, amenities
Got there the lock box did not work or the house phone can’t call the front desk backs and forth 3 times finally . Got someone to fix it , the manager Veronica could give a care they did not even ask me how was my stay. At ready and on the last day I found steel wool in my eggs no jokes , they did not even apologize nor did I get to speak to the manager . This was like 7 th time I have say there I won’t be back, oh not enough shade in the pool areas and the most uncomfortable beach chairs you could ever imagine . Come on Mexico time to step it up a notch. There just really unfriendly to Americans.
william
Stayed 7 nights in May 2025