6/10 Okay
Jeff, Lake Tapps
13 May 2025
Liked: Cleanliness, staff & service, amenities
Great location with everything nearby and 1 block from the beach. Their staff are very friendly and helpful. Restaurants, shops, quickymart & farmacies are 1 block away (oxxo too).
Property is ok, needs an update in several items.
Pool has some tiles off but is enjoyable.
They have drinkable water fountains around the hotel making everything more easy.
Unit (rooms) are clean with mini splits that work very well as well as coffee maker and fridge available that was wonderful. We had an extra area where we could hang our wet clothes (swimsuits) to get dry.
We had an extra space with the view of the street with 1 chair to drink our coffee privately but outdoors.
Furniture (loveseat and chair need to be clean and/or update)
There is minimal furniture in the room and our luggage had to sit on the floor but they have a big closet with a safe.
The only issue we had was the water heater that only worked the last day (of 6) but only for 1 person. We reported this and they came to light the pilot 2 times. Even though they did this the water was decent hot first minutes & after was just lukewarm & for the second person was only lukewarm as well.
Pictures on the website are misleading, it suggest pool was on the roof because showed the pool and then a sunset view suggesting the pool was on the roof not in the center of the hotel on the ground floor. One of the reasons we booked here was because we thought we would have full sun while in the pool.
our room had a kitchenette
Jeff
Stayed 6 nights in May 2025