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Neptune, an Ash Hotel

3.5 star property

Photo gallery for Neptune, an Ash Hotel

Property entrance
Lobby sitting area
The Guardian Suite, One King Bed
Interior detail
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View map
122 Fountain Street, Providence, RI, 02903
  • Place, Amica Mutual Pavilion
    ‪1 min walk‬
  • Place, Rhode Island Convention Center
    ‪2 min walk‬
  • Place, Providence Place Mall
    ‪3 min walk‬
  • Airport, Providence, RI (PVD-T.F. Green)
    ‪13 min drive‬

Room options

View all photos for The Patron Double Room, 1 Double Bed

Premium bedding, pillow-top beds, minibar, individually decorated

The Patron Double Room, 1 Double Bed

8.6 out of 10
Excellent
(29 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bunk Beds (The Kin Room)

Two Bunk Beds (The Kin Room)

Two Bunk Beds (The Kin Room)

8.2 out of 10
Very good
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Bunk Beds

View all photos for Four Bunk Beds (The Classmates Room)

Four Bunk Beds (The Classmates Room)

Four Bunk Beds (The Classmates Room)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 4 Single Bunk Beds

View all photos for The Mates Room, One Queen Bed

Premium bedding, pillow-top beds, minibar, individually decorated

The Mates Room, One Queen Bed

7.0 out of 10
Good
(22 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Gang Room, Two Queen Beds

The Gang Room, Two Queen Beds

The Gang Room, Two Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for The King Room, One King Bed

Premium bedding, pillow-top beds, minibar, individually decorated

The King Room, One King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Guardian Suite, One King Bed

The Guardian Suite, One King Bed

The Guardian Suite, One King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The King Room, One King Bed

Premium bedding, pillow-top beds, minibar, individually decorated

The King Room, One King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Providence

With a stay at Neptune, an Ash Hotel, you'll be centrally located in Providence, steps from Amica Mutual Pavilion and Rhode Island Convention Center. .This hotel is 0.2 mi (0.4 km) from Providence Place Mall and 0.3 mi (0.5 km) from Johnson and Wales University.

What's nearby

  • Amica Mutual Pavilion - 1 min walk - 0.1 km
  • Rhode Island Convention Center - 2 min walk - 0.2 km
  • Providence Place Mall - 3 min walk - 0.3 km
  • Johnson and Wales University - 3 min walk - 0.3 km
  • Rhode Island School of Design - 10 min walk - 0.9 km

Getting around

  • Providence Station - 10 min walk
  • T.F. Green Airport (PVD) - 16 min drive

Restaurants

  • ‪Dunkin' - ‬3 min walk
  • ‪La Salle Concessions - ‬4 min walk
  • ‪Black Sheep - ‬4 min walk
  • ‪Papa Gino’s - ‬3 min walk
  • ‪Maruichi Japanese Food & Deli - ‬2 min walk

About this property

Neptune, an Ash Hotel

Neptune, an Ash Hotel offers 52 air-conditioned accommodations with minibars and designer toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 52 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and bike storage.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Local cuisine breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Neptune Bar - Onsite cocktail bar.
The Boombox - Onsite karaoke bar. Open select days.
Memere's - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Lobby café - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 38.75 per night)
  • Uncovered parking on site (USD 38.75 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: USD 6 to 20 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lobby café
  • Memere's
  • Neptune Bar
  • The Boombox

Things to do

  • Bicycle storage

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 6 to 20 per person
  • Uncovered self parking fee: USD 38.75 per day (in/out privileges)
  • Nearby parking fee: USD 38.75 per night(2 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dean Hotel Providence
Dean Hotel
Dean Providence
The Dean Hotel
The Dean Hotel, An Ash
The Dean Hotel, an Ash Hotel Hotel
The Dean Hotel, an Ash Hotel Providence
The Dean Hotel, an Ash Hotel Hotel Providence

Neptune, an Ash Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 500 out of 1005 reviews
Rating 8 - Good. 247 out of 1005 reviews
Rating 6 - Okay. 137 out of 1005 reviews
Rating 4 - Poor. 79 out of 1005 reviews
Rating 2 - Terrible. 42 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sebastiao

Liked: Cleanliness, property conditions & facilities
Aaaaasss
Stayed 2 nights in Nov 2025

6/10 Okay

Robert, Laguna Niguel

Liked: Cleanliness
Check in not very smooth. Pretty run down for a $450 hotel. No coffee maker or refrigerator, etc. etc. Was close to Amica Mutual Pavilion Was closed
Stayed 2 nights in Dec 2025

2/10 Terrible

Timothy

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The antique Elevator was out of service. They gave us a 4th floor room. Im 70 years old. Coffee for a fee. I paid $500 for my room and had to pay for Coffee. No ice. Rooms empty of any convenience like mini fridge or microwave. Granted, it's an old hotel but they could do better.
Stayed 1 night in Dec 2025

10/10 Excellent

Chenghuan, Brooklyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cozy room. Clean. Comfy beds
Stayed 1 night in Oct 2025

10/10 Excellent

Tramaine

Liked: Cleanliness, property conditions & facilities
The location is great
Stayed 3 nights in Dec 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool hotel, clean and good neighborhood.
Stayed 1 night in Nov 2025

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities
Comfy bed, attentive staff and service. Clean and a great deal for overnight parking!
Stayed 3 nights in Nov 2025

4/10 Poor

Ian

Stayed 4 nights in Dec 2025

8/10 Good

Amber

Travelled with partner
Liked: Cleanliness
Staff was very helpful. Room was clean. Location is great, close to restaurants, shops, sites, etc.
Stayed 3 nights in Nov 2025

10/10 Excellent

John, Brookline

Stayed 1 night in Dec 2025

6/10 Okay

Reggy

Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2025

10/10 Excellent

Exaltacion

Travelled with family
Liked: Staff & service
Staff members were very nice
Stayed 2 nights in Nov 2025

10/10 Excellent

Douglas

Stayed 2 nights in Nov 2025

6/10 Okay

Escarle

Stayed 2 nights in Nov 2025

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities
Overall good stay. There was a weird gap in between the end of the mattress and the wall which was very uncomfortable. The pillows also weren’t great. The room and space were nice though, so would come back!
Stayed 3 nights in Nov 2025

10/10 Excellent

Kermit

Stayed 1 night in Nov 2025

10/10 Excellent

Romario

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Nov 2025

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, amenities
Very comfortable room. I love the attractive minimalist aesthetic with a focus on quality over quantity - sometimes you just want a quiet and comfortable room without all the unnecessary things to remind you you’re in a hotel. Staff were helpful and friendly. Cafe downstairs was open both mornings but I took the opportunity to walk to Bolt down the street. Lots of food options within easy walking distance. I will stay again!
Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very hip. Boho chic. Super well curated art, furniture, books. finishes. Great part of downtown. Not a typical suburban hotel. No fitness center. No phone. quirky elevators with the old school cage doors. Pretty minimalist rooms with arty elements. Everything smells amazing!
Lobby
Cool painting in my room
Stayed 2 nights in Nov 2025

10/10 Excellent

Tia

Room was very clean and cozy. Very comfortable room.
Stayed 1 night in Nov 2025

4/10 Poor

Morris

Stayed 1 night in Nov 2025

10/10 Excellent

Etaysia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff attentive and accommodating with check in. Favorite boutique hotel in providence!
Stayed 1 night in Nov 2025

10/10 Excellent

Valeria

Stayed 2 nights in Nov 2025