See all properties
Save

Neptune, an Ash Hotel

Property class: 3.5

Photo gallery for Neptune, an Ash Hotel

Property entrance
Lobby sitting area
Interior detail
The Guardian Suite, One King Bed
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View map
122 Fountain Street, Providence, RI, 02903
  • Place, Amica Mutual Pavilion
    ‪1 min walk‬
  • Place, Rhode Island Convention Center
    ‪2 min walk‬
  • Place, Johnson and Wales University
    ‪3 min walk‬
  • Airport, Providence, RI (PVD-T.F. Green)
    ‪14 min drive‬

Room options

View all photos for The Patron Double Room, 1 Double Bed

Premium bedding, pillow-top beds, minibar, individually decorated

The Patron Double Room, 1 Double Bed

8.6 out of 10
Excellent
(29 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Two Bunk Beds (The Kin Room)

Two Bunk Beds (The Kin Room)

Two Bunk Beds (The Kin Room)

8.2 out of 10
Very good
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Four Bunk Beds (The Classmates Room)

Four Bunk Beds (The Classmates Room)

Four Bunk Beds (The Classmates Room)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 4 Single Bunk Beds
  • Free Wi-Fi

View all photos for The Mates Room, One Queen Bed

A bedroom with a bed, a desk, and a chair. There are windows with blinds, a mirror, and a lamp on the wall.

The Mates Room, One Queen Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for The Gang Room, Two Queen Beds

The Gang Room, Two Queen Beds

The Gang Room, Two Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for The King Room, One King Bed

Premium bedding, pillow-top beds, minibar, individually decorated

The King Room, One King Bed

9.6 out of 10
Exceptional
(18 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for The Guardian Suite, One King Bed

The Guardian Suite, One King Bed

The Guardian Suite, One King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for The King Room, One King Bed

A bedroom with a bed, a desk, and a chair. There are windows with blinds, a mirror, and a lamp on the wall.

The King Room, One King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Omni Providence Hotel
Downtown Providence
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
4.5 out of 5, Wonderful, 3,016 reviews
The price is AU$308
includes taxes & fees
7 May - 8 May
Omni Providence Hotel

About the area

Providence

With a stay at Neptune, an Ash Hotel, you'll be centrally located in Providence, steps from Amica Mutual Pavilion and Rhode Island Convention Center. .This hotel is 0.2 mi (0.4 km) from Providence Place Mall and 0.3 mi (0.5 km) from Johnson and Wales University.

What's nearby

  • Amica Mutual Pavilion - 1 min walk - 0.1 km
  • Rhode Island Convention Center - 2 min walk - 0.2 km
  • Johnson and Wales University - 3 min walk - 0.3 km
  • Providence Place Mall - 5 min walk - 0.4 km
  • Rhode Island School of Design - 10 min walk - 0.9 km

Getting around

  • Providence Station - 10 min walk
  • T.F. Green Airport (PVD) - 16 min drive

Restaurants

  • ‪La Salle Concessions - ‬4 min walk
  • ‪Papa Gino’s - ‬3 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Blake's Tavern - ‬2 min walk
  • ‪Maruichi Japanese Food & Deli - ‬2 min walk

About this property

Neptune, an Ash Hotel

Neptune, an Ash Hotel offers 52 air-conditioned accommodations with minibars and designer toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 52 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and bike storage.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Local cuisine breakfasts are available daily from 7:30 AM to 12:30 PM for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Providence? This hotel has 3500 square feet (325 square meters) of space consisting of a conference center and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Local cuisine breakfasts are available for a surcharge and are served each morning between 7:30 AM and 12:30 PM.
Neptune Bar - Onsite cocktail bar.
The Boombox - Onsite karaoke bar. Open select days.
Memere's - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Lobby café - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 38.75 per night)
  • Uncovered parking on site (USD 38.75 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 12:30 PM for a fee: USD 6 to 20 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lobby café
  • Memere's
  • Neptune Bar
  • The Boombox

Things to do

  • Bicycle storage

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre (3,500 square foot of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 6 to 20 per person
  • Uncovered self parking fee: USD 38.75 per day (in/out privileges)
  • Nearby parking fee: USD 38.75 per night(2 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dean Hotel Providence
Dean Hotel
Dean Providence
The Dean Hotel
The Dean Hotel, An Ash
The Dean Hotel, an Ash Hotel Hotel
The Dean Hotel, an Ash Hotel Providence
The Dean Hotel, an Ash Hotel Hotel Providence

Neptune, an Ash Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 506 out of 1003 reviews
Rating 8 - Good. 244 out of 1003 reviews
Rating 6 - Okay. 136 out of 1003 reviews
Rating 4 - Poor. 76 out of 1003 reviews
Rating 2 - Terrible. 41 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Paiton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
stay was great! very convenient location & parking close by. I do wish they would have parking options on their website because it was super confusing when arriving. Rooms are so much fun! So cozy and stayed warm. So much character. Only two things were: clean but stained towels and the shower head was super clogged and it felt like bullets coming out of the shower head 😅. Everyone was kind to us and we will most likely stay here again if we come back to Providence!
Stayed 1 night in Jan 2026

10/10 Excellent

Ashley

Stayed 1 night in Jan 2026

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Very cool and eclectic building. The bathroom was very tiny, but everything felt clean and well taken care of
Stayed 1 night in Dec 2025

8/10 Good

Mary Ellen

Liked: Cleanliness, staff & service
Disliked: Amenities
Front desk staff are very nice, location is great, building has a cool, historic vibe to it. Room was sparsely appointed but very clean. No valet service is available, so you self park in a lot next door that charges a lot. Hotel bar has erratic hours, the coffee bar is closed and no type of breakfast is available (you have to go somewhere in the neighborhood), karaoke bar in the back of the building is fun, but has limited hours. It was quiet the night we stayed, but if someone is in the hallway you can hear every word they’re saying.
Stayed 1 night in Jan 2026

6/10 Okay

Amanda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location can't be beat and the young man who checked me in was incredible personable and helpful. The room itself was fine, but I could hear my neighbor's TV, as well as the maids knocking on doors in the morning. The lighting in the bathroom is also not great for doing your makeup. But the bed was super comfy, the room was clean, and I loved that there's a karaoke bar!
Stayed 2 nights in Jan 2026

10/10 Excellent

Alisha

Stayed 2 nights in Dec 2025

10/10 Excellent

Matthew

Stayed 2 nights in Dec 2025

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Kay was the wonder women of this hotel. I arrived sick and she sent me a tray to my room, with tea and honey. The staff were wonderful. The location and rooms were so modern and comfortable. Recommend this as best Providence stay.
Stayed 4 nights in Jan 2026

10/10 Excellent

Todd

Liked: Cleanliness
Disliked: Amenities
The location was ideal for my stay
Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Staff and clean rooms.
Stayed 1 night in Dec 2025

10/10 Excellent

Anabel

Stayed 5 nights in Dec 2025

8/10 Good

Sean

Stayed 2 nights in Dec 2025

10/10 Excellent

Durosinni

Stayed 3 nights in Dec 2025

10/10 Excellent

Nawal

Liked: Cleanliness, property conditions & facilities
nice room and very friendly and helpful staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great coffee in the morning!
Stayed 3 nights in Dec 2025

10/10 Excellent

Lauren

Stayed 1 night in Dec 2025

10/10 Excellent

Marc

Stayed 1 night in Jan 2026

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the bar in the hotel and the location.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kristin, Gardiner

Stayed 1 night in Dec 2025

10/10 Excellent

david

Stayed 1 night in Dec 2025

10/10 Excellent

Juana

Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Stayed 1 night in Dec 2025

10/10 Excellent

Ernesto

Travelled with group
Liked: Cleanliness, staff & service, amenities
Yes. Very nice place
Stayed 1 night in Dec 2025

10/10 Excellent

Allie

Stayed 1 night in Dec 2025