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Portal Beach - Rede Soberano

3.5 star property

Photo gallery for Portal Beach - Rede Soberano

Pool
Aerial view
Reception
Reception
32-inch flat-screen TV with cable channels, TV

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View map
Avenida Beira Mar, 4500, Praia do Mundiai, Porto Seguro, BA, 45810000
  • Place, Mundai Beach
    ‪1 min walk‬
  • Place, Complexo de Lazer Toa Toa
    ‪8 min walk‬
  • Place, Praia de Curuipe
    ‪18 min walk‬
  • Airport, Porto Seguro (BPS)
    ‪8 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

7.6 out of 10
Good
(4 reviews)
  • 25 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 4 Single Beds

Apartamento Familia

  • Sleeps 7
  • 2 Double Beds and 3 Single Beds OR 5 Single Beds and 1 Double Bed

View all photos for Room Superior with Spa Bath

Minibar, desk, laptop workspace, blackout curtains

Room Superior with Spa Bath

  • 20 sq m
  • Sleeps 4

View all photos for Room Standard

Minibar, desk, laptop workspace, blackout curtains

Room Standard

  • 20 sq m
  • Sleeps 5

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About the area

Porto Seguro

With a stay at Portal Beach - Rede Soberano in Porto Seguro (Mundaí Beach), you'll be within a 5-minute drive of Complexo de Lazer Toa Toa and Axe Moi Entertainment Complex. .This beach hotel is 5.6 mi (9.1 km) from Muta Beach and 6.9 mi (11.2 km) from Coroa Vermelha Beach.

What's nearby

  • Mundai Beach - 1 min walk - 0.1 km
  • Toa-Toa Beach - 3 min walk - 0.3 km
  • Complexo de Lazer Toa Toa - 8 min walk - 0.7 km
  • Praia de Curuipe - 18 min walk - 1.6 km
  • Axe Moi Entertainment Complex - 2 min drive - 1.9 km

Getting around

  • Porto Seguro (BPS) - 10 min drive

Restaurants

  • ‪Complexo de Lazer Tôa Tôa - ‬7 min walk
  • ‪Beat Beach - ‬19 min walk
  • ‪Jamaica Beach Restaurante - ‬1 min walk
  • ‪Churrasco Do Dinho - ‬1 min walk
  • ‪Cabana Colher de Pau - ‬1 min walk

About this property

Portal Beach - Rede Soberano

Beach hotel with free water park, near Complexo de Lazer Toa Toa
Portal Beach - Rede Soberano offers 160 air-conditioned accommodations with minibars and complimentary weekday newspapers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a complimentary water park, a steam room, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 160 air-conditioned rooms featuring refrigerators and minibars. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and complimentary weekday newspapers.
Be sure to enjoy recreational amenities including a complimentary water park and a steam room. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk.
Portal Beach - Rede Soberano has a restaurant serving breakfast, lunch, and dinner.
Bar molhado - Onsite bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bar molhado

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Free children's club
  • Free water park
  • Playground
  • Shopping centre
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • High chair
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Direct access to the beach
  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Low-height counter and sink
  • No lift
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2006
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • In-room safe fee: BRL 2.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Portal do Mundaí Praia
Portal do Mundaí Praia Hotel Porto Seguro
Portal do Mundaí Praia Porto Seguro
Portal Beach Rede Soberano
Portal Beach - Rede Soberano Hotel
Portal Beach - Rede Soberano Porto Seguro
Portal Beach - Rede Soberano Hotel Porto Seguro

Portal Beach - Rede Soberano Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 59 out of 221 reviews
Rating 8 - Good. 79 out of 221 reviews
Rating 6 - Okay. 48 out of 221 reviews
Rating 4 - Poor. 24 out of 221 reviews
Rating 2 - Terrible. 11 out of 221 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Eliane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Beach across street was super nice, safe and very convenient area, staff was friendly and food was good for the price we paid. Bought half board, but when we checked in was told it wasn’t on the system, we were allowed to have dinner, but it took 3 days to have our name on the list, kind of embarrassing. 2 of the 3 pools including the kids pool was very dirty the last 2 days of our stay. Housekeeping made us very special decorating our room, very sweet, special thanks to Mayane. I would go back for sure, but would not buy half board included.
Stayed 5 nights in Nov 2024

2/10 Terrible

Juliana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty, noisy, mosquitoes flying over the food, breakfast area very dirty and no air conditioning, it was very hot and lots of mosquitoes biting us. Few employees working to serve us, I had to wait more than 30 minutes for them to come fix my air conditioner. First and last time I stay at this hotel.
Stayed 2 nights in Jul 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
NA
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
OUTRAGEOUS and DISGUSTING would be the words to describe this place which is definitely not a 4 stars! Rooms which is called ‘luxury’ has electric wall plugs with open cables, old and dirty bed sheets infested with cockroaches everywhere! When asked to view other rooms did not make a difference as all rooms (luxury or standard) are in same poor condition. Housekeeping is a not a daily service and when they do finally appear it doesn’t even change the sheets. You are lucky to get hot water for showers as this is a luxury you cannot have at this so called hotel! Food was mediocre and restaurant area was always dirty served by rude staff. This hotel should be inspected by health and safety authorities as it is unacceptable and insulting guests by advertising themselves as hotel when rooms and grounds are full of cockroaches!
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 5 nights in May 2019

4/10 Poor

Kane, Australia

Disliked: Cleanliness, property conditions & facilities, room comfort

Bed Bugs

Look out, you will be eaten alive. I have stayed in many hotels around the world and have never experienced bed bugs before. This was bad.

8/10 Good

vera

Liked: Cleanliness, staff & service, room comfort

Quarto de luxo

A estrutura do hotel e o atendimento do pessoal são excelentes. O que prejudica é a necessidade de uma reforma na parte mais antiga do hotel, principalmente o banheiro do quarto “luxo” urgente
Stayed 10 nights in Aug 2025

10/10 Excellent

Jamille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel, frente à praia, ótimo para crianças
Stayed 5 nights in Jul 2025

2/10 Terrible

Adriana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pior hotel que ja fui.

A higiene do hotel é péssima, tanto em áreas em comum, quanto nos quartos. PRIVADA do quarto estava SUJA, tampa, embaixo do as assento, roupas de cama imundas, a saia suja nunca deve ter sido lavada, tive que pedir para trocar meu lençol. Escadas, cantos, corredores, área inclusive do cafe sujos. E não era areia, era sujeira de poeira e lixo cumulados mesmo. Nar da piscina com restor e copos sujos por horas e sem funcionário para atender. Infraestrutura péssima também, não tjnha toalhas. Cafe da manha de todos os dias faltaram itens e ao sinalizar colaboradores algumas vezez fomos debochados, foram arrogantes. Nao voltaria jamais e jamais indicaria para alguem. Pior experiência que tivemos. Não tirei fotos, pois não sabia que poderia compartilhar, mas registrei uma reclamação na recepção.
Stayed 3 nights in Apr 2025

2/10 Terrible

Daniela

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Terrivel

Hotel extremamente lotado ,quando cheguei pro check-in estava lotado , pelos corredores do hotel roupas de cama e toalha sujas pelo chão amontoadas , uma sensação horrível ! Colocaram eu, meu marido e meu filho de um ano no quarto 108, simplesmente não pegava sinal de celular e nem Wi-Fi , ou seja fiquei incomunicável , além disso tinha uma máquina próxima que fazia barulho a noite toda. Roupa de cama de pessima qualidade é que me passava a sensação de não estar limpa . Café da manhã com mil pessoas , uma música alta , café totalmente desorganizado e com aparecia que não dava vontade de comer ! Pode ser que fora de temporada o hotel até fique agradável, mas em feriados é alta temporada não vá ! Aaaa pernilongo no quarto
Stayed 2 nights in Apr 2025

6/10 Okay

deullivana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Muitas coisas quebradas sem manutenção

Registros dos chuveiro quebrado tive que abrir com alicate . Ainda bem que sempre levo ferramentas no carro. Atendimento dos garçons péssimo, porém creio que por falta de mais gente . Só vi 3 garçons para atender. Fiz um pedido 14:30 só recebi 18:30 por muito ir na copa perguntar sobre o pedido . E mesmo assim quando veio devolvi pois a carne estava ultra salgada impossível de comer. Precisa ter manutenção no local pois parece estar abandonado. Coisas básicas sem funcionar. Deu uma chuva que alagou o quarto onde ficamos, molhou tomada tomei choque um caos. Acionei a recepção mudei de quarto e ninguém ajudou com nada ..
Stayed 3 nights in Apr 2025

6/10 Okay

Jonatas

Travelled with family
Disliked: Cleanliness, room comfort

Ruim

Hotel com corredores sujos de areia, meu quarto o ar condicionado fazia barulho e caía água dentro do quarto, piscinas sujas. Bom café da manhã.
Stayed 5 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Equipe nota 10 a gerente e excelente
Stayed 3 nights in Mar 2025

10/10 Excellent

Elem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível
Stayed 3 nights in Mar 2025

8/10 Good

William

Stayed 6 nights in Jan 2025

8/10 Good

LETICIA

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Estrutura do hotel e excelente para crianças. Atendimento nas piscinas que faltou a desejar(bem ruim falar a verdade), pessoal some e vc tem ir no restaurante pedir as coisas. Área de brinquedos(os eletrônicos não estava funcionando), mas mesmo assim muito bom para quem tem crianças(piscinas, area infantil). Peguem pensão completa ou com jantar no mínimo para evitar extress de ter pedir para os garçons que somem.
Stayed 3 nights in Jan 2025

2/10 Terrible

Luigi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel abandonado, valor incompatível

Decidi perder o meu tempo compartilhando a péssima experiência que tive, pois fiquei indignado com o Hotel como um todo, paguei quase 2 mil na diária e me senti enganado, uma especie de “golpe”.. vamos aos fatos: Meu primeiro erro foi ter subestimado as avaliações anteriores de outros hospedes, achei que pudesse ser um excesso de rigor. E como tenho dois filhos de 5 e 7 anos, pensei que os “pros” ( opção de recreação para os pequenos) superaria os problemas relatados pelos hospedes na plataforma, ledo engano. Chegando no check-in, que foi confuso e demorado, presenciei uma quase briga entre um funcionário da recepcao e um hospede que estava a reclamar do ar que não gelava pelo segundo dia e nada era resolvido. O funcionário sem nenhuma higidez ou preocupação em agradar, rispidamente falou que tinha que aguardar a manutenção e não tinha o que fazer alem disso. Feito o checkin, nos foi oferecido um quarto que fica a uns 300 metros da recepcao, no terceiro andar e sem elevador. E tbm sem ajudante para levar as malas, tive que fazer duas viagens, dois lances de escada por conta propria, e nesse “passeio” ja foi possível observar o pessimo estado de conservação das instalações , paredes manchadas, luzes queimadas, portas sem maçaneta, piso rachado, etc. chegando no quarto, nao foi diferente, cheiro ruim, roupa de cama de pessima qualidade, papel higienico parecia jornal. Comida pessima, atendimento demorado, sujeira por todo lado, funcionarios desencontrados, sem nenhuma gestao.
Stayed 4 nights in Dec 2024

6/10 Okay

Graciana

Stayed 3 nights in Dec 2024

6/10 Okay

Lucas

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Ignorado

Dois pontos e fazem tender a análise para o negativo: Sem Wi-Fi no quarto. Foram 3 dias esperançosos onde o pessoal da recepção prometia a volta do sinal e nada foi feito, se vc tiver que trabalhar prepare-se para fazer isso no saguão! Limpeza: não queria gente entrando no quarto com o material da empresa na mesa e a poeira disse que me levaria o bilhete de maçaneta de “não perturbe” pois estavam sem. Foram cobrados várias vezes e nada. Consegui no último dia fazendo “amizade” com a mulher que realizava a limpeza. O hotel é bom e a comida excelente, mas se prepare para ser ignorado pela recepção e ter seu almoço ou lanche atrasado por 1 hora e ainda vindo errado. Também fiquei 30 minutos esperando que um quarto seja liberado depois do horário de checkin. Enfim, são pontos que necessito passar para que melhore e para que os próximos fiquem sabendo.
Stayed 7 nights in Dec 2024

10/10 Excellent

Lúcio

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Excelente, mas pode melhorar.

O hotel é muito bom, certamente voltaria a me hospedar nele, mas como nem tudo é perfeito tivemos problema com a internet, já que lá o 4G não funcionava direito e no meu quarto o wi-fi não conectava, só conseguia usar na área da piscina. Outro detalhe é quanto à limpeza, na terça-feira uns hóspedes almoçaram na mesa na área da piscina e na quarta-feira de manhã ainda estava a louça toda lá, fora que as hidromassagens estavam sem manutenção, com a água verde os 3 dias que fiquei hospedado lá. Se esses dois problemas forem corrigidos se torna um hotel perfeito.
Stayed 3 nights in Dec 2024

8/10 Good

Rodrigo

Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Falta de limpeza

A chegada no hotel já foi um caos a parte. Avisei anteriormente que meu voo chegaria antes do check in e se fosse necessário eu pagaria um valor a mais para ter meu quarto antes, porém obviamente não fui atendida. Cheguei às 10h no hotel e me avisaram que quando meu quarto estivesse pronto eles me mandariam uma msg. Fui para a praia na esperança disso acontecer. Não aconteceu! Cheguei às 14h na recepção para fazer o check in e para a minha surpresa fui informada que meu quarto ainda não estava pronto. Um absurdo, já que eu havia avisado as 10h que estava lá. Liberaram meu quarto apenas 14h45. Eu com criança pequena acordada desde as 6h da manhã. Quando cheguei no quarto, um horror a parte. Um quarto minúsculo no final do último corredor com vista para um monte de entulho. Rapidamente solicitei a mudança do quarto pois não foi aquele que eu havia escolhido. Enfim, fui acomodada em um quarto apenas as 15h30. Nos demais dias os problemas com a limpeza foram estressantes. Passei 7 dias no hotel e tive meu quarto limpo apenas 2 vezes, paguei 7 dias para ter a limpeza em apenas dois. Estou me sentindo muito prejudicada neste aspecto. O café da manhã é horrível, repetitivo e sem novidades. Apenas a estrutura do hotel é boa, de resto. Tudo ruim! Péssimo!
Stayed 7 nights in Nov 2024

10/10 Excellent

Marcia dos Santos Pereira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Muito bom, para quem tem crianças é excelente, tem varias atividades no docorrer do dia dentro do hotel mesmo.. Só a praia que o mar é bem agitado lara criança, mas a praia coroa vermelha é bem calma sem ondas e fica proximo, da pra ir de uber
Stayed 3 nights in Nov 2024

10/10 Excellent

Bruno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024