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Cassino All Inclusive Resort Poços de Caldas By Nacional Inn

4.0 star property

Photo gallery for Cassino All Inclusive Resort Poços de Caldas By Nacional Inn

Front of property
Reception
Reception
Sun deck
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • All-inclusive
  • Pool
  • Spa
  • Parking included

Explore the area

View map
Avenida do Contorno KM 5, Jardim do Contorno, Poços de Caldas, MG, 37706-306
  • Place, Walter World Theme Park
    ‪6 min drive‬
  • Place, Macacos Fountain
    ‪11 min drive‬
  • Place, Thermas Antonio Carlos
    ‪11 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Handicapped Room

In-room safe, desk, laptop workspace, soundproofing

Handicapped Room

  • 27 sq m
  • Sleeps 3

View all photos for Suite Junior with Pool View

In-room safe, desk, laptop workspace, soundproofing

Suite Junior with Pool View

  • 55 sq m
  • Sleeps 6

View all photos for Suite Premium with Pool View

In-room safe, desk, laptop workspace, soundproofing

Suite Premium with Pool View

  • 60 sq m
  • Sleeps 6

View all photos for Suite Presidential with Pool View

In-room safe, desk, laptop workspace, soundproofing

Suite Presidential with Pool View

  • 88 sq m
  • Sleeps 4

View all photos for Room Master

In-room safe, desk, laptop workspace, soundproofing

Room Master

  • 27 sq m
  • Sleeps 4

View all photos for Suite Standard

In-room safe, desk, laptop workspace, soundproofing

Suite Standard

  • 58 sq m
  • Sleeps 2

View all photos for Quarto Luxo Acessibilidade

In-room safe, desk, laptop workspace, soundproofing

Quarto Luxo Acessibilidade

8.6 out of 10
Excellent
(4 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Junior Studio Suite

View from room

Junior Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Premium Studio Suite

In-room safe, desk, laptop workspace, soundproofing

Premium Studio Suite

  • 61 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Exclusive Studio Suite

Exclusive Studio Suite

Exclusive Studio Suite

  • 88 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room (Luxo)

In-room safe, desk, laptop workspace, soundproofing

Family Room (Luxo)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Standard Studio Suite, 1 Queen Bed

Standard Studio Suite, 1 Queen Bed

Standard Studio Suite, 1 Queen Bed

  • 58 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (Luxo)

Deluxe Room (Luxo)

Deluxe Room (Luxo)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Room Deluxe with Mountain View

In-room safe, desk, laptop workspace, soundproofing

Room Deluxe with Mountain View

  • 27 sq m
  • Sleeps 3

Similar properties

4 indoor pools, 3 outdoor pools, pool umbrellas, pool loungers
Thermas All Inclusive Resort Poços de Caldas By Nacional Inn
  • Pool
  • All-inclusive
  • Kids pool
  • Waterslide
4.5 out of 5, Wonderful, 228 reviews
The price is AU$421
includes taxes & fees
2 Nov - 3 Nov
Thermas All Inclusive Resort Poços de Caldas By Nacional Inn

About the area

Poços de Caldas

With a stay at Cassino All Inclusive Resort Poços de Caldas By Nacional Inn in Poços de Caldas (Jardim Philadelphia), you'll be within a 10-minute drive of Walter World Theme Park and Macacos Fountain. .This all-inclusive hotel is 6 mi (9.6 km) from Fountain of Roses and 6 mi (9.6 km) from Nossa Senhora da Saude Cathedral.

What's nearby

  • Walter World Theme Park - 6 min drive - 7.2 km
  • Macacos Fountain - 11 min drive - 10.4 km
  • Thermas Antonio Carlos - 11 min drive - 10.8 km
  • Pedro Sanches Square - 12 min drive - 11.1 km
  • Poços de Caldas Cable Car - 12 min drive - 11.5 km

Restaurants

  • ‪Sorvetes Nevada - ‬9 min drive
  • ‪Restaurante Fazenda - ‬6 min drive
  • ‪Panela de Pedra I - ‬5 min drive
  • ‪Casa da Pamonha - ‬9 min drive
  • ‪Doces Tatitania - ‬8 min drive

About this property

Cassino All Inclusive Resort Poços de Caldas By Nacional Inn

All-inclusive hotel with a full-service spa and a fitness center
Cassino All Inclusive Resort Poços de Caldas By Nacional Inn offers 142 air-conditioned accommodations with safes. 40-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Make yourself at home in one of the 142 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include safes and desks, and housekeeping is provided daily.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
At Cassino All Inclusive Resort Poços de Caldas By Nacional Inn, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Cassino All Inclusive Resort Poços de Caldas By Nacional Inn has a restaurant on site.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All meals, snacks, and beverages included

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 2:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 3 days prior to check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 85 per pet, per day
Service animals are welcome, and are exempt from fees
1 total (up to 33 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: BRL 85 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms

Reviews

Cassino All Inclusive Resort Poços de Caldas By Nacional Inn Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 72 out of 137 reviews
Rating 8 - Good. 36 out of 137 reviews
Rating 6 - Okay. 15 out of 137 reviews
Rating 4 - Poor. 11 out of 137 reviews
Rating 2 - Terrible. 3 out of 137 reviews

Reviews

4/10 Poor

Danyelle

Travelled with family and small children
Disliked: Property conditions & facilities
Hotel antigo, precisa de reforma. Equipe e infraestrutura não preparada para a quantidade de hóspedes do final de semana. Faltou taça, prato, talher. Quarto precisa de reforma. 2 noites é uma manhã tomando banho frio. Roupa de banho e cama muito desgastada. Esperava mais pelos reviews que eu vi e pelas fotos.
Stayed 3 nights in Jul 2023

4/10 Poor

Karla, São Paulo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Quarto sem acústica nenhuma. Dava para escutar tudo no corredor, quarto ao lado. Sem arrumação no quarto. Música barulhenta. Não é um resort para relaxar.
Stayed 2 nights in Dec 2021

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Glauber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Allan

Travelled with family
Liked: Property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Antônio

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Thaís

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilhoso

Incrível
Stayed 3 nights in Jun 2025

8/10 Good

Luciano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima experiência em família!

Estivemos no feriado, gostamos muito de tudo no hotel. Não conseguimos aproveitar a piscina externa por conta do clima, então se for no verão seria ainda melhor. Um destaque para o atendimento, todos são muito atenciosos e simpáticos. Parabéns para a gestão do hotel!
Stayed 3 nights in Jun 2025

10/10 Excellent

Marlon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
inclivel
Stayed 3 nights in Jun 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
É a segunda vez que volto nesse hotel e adoro. Tive um pequeno problema no check-in, mas quero destacar a agilidade da Silvana e do João (da recepção) em resolver rapidamente e transformar nossa estadia em um momento único! Obrigada!!
Stayed 2 nights in Jun 2025

4/10 Poor

WILSON

Travelled with family
Disliked: Staff & service
Stayed 2 nights in May 2025

2/10 Terrible

MARCIO

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Local péssimo

Péssimo local. Quarto sujo e escuro, roupa de cama suja, travesseiro furado. A refeição tinha salsicha preparada de três formas diferentes. Este lugar está muito longe de ser chamado de resort. Devido as péssimas condições, me retirei do local em menos de uma hora.
Stayed 4 nights in Apr 2025

10/10 Excellent

michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avaliação do Resort - Estadia Páscoa 2025

A estadia foi ótima. O serviço de buffet maravilhosa, comida de ótima qualidade, variedade e atendentes com atendimento impecável. O que relato, são apenas alguns itens de manutenção do resort, como por exemplo, ladrilho da piscina caindo, piso com ponta levantada, parede das dependências sem manutenção.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kiyoshi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospedagem fantástica. Comida boa, atendimento muito bom, colaboradores super atenciosos. Só um detalhe, na área das piscinas existem tábuas soltas que representam risco de acidentes, principalmente para crianças.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tiago Leandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Túlio

Travelled with family

Resort necessita de reforma. Vale pelo Casino.

Pontos altos: a qualidade das refeições e a diversão no Casino. Pontos baixos: as instalações precisam de reforma, piscinas precisam de mais atenção na limpeza. Os quartos não têm isolamento acústico, então é bom se preparar para acordar bem cedo.
Stayed 3 nights in Jan 2025

10/10 Excellent

Viviane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Kiyoshi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities

Há muito o que melhorar!

Atendimento, alimentação e bebida excelentes! Porém a manutenção do hotel deixa muito a desejar. Cheguei a pegar pedaços soltos de azulejo na piscina, as toalhas de banho muito velhas e com buracos, ralos sem a grelha trazendo risco de acidentes. Também falta um pouco mais de atenção com o entretenimento. Não há música ambiente nos bares e piscinas cobertas enquanto não há atividades, o que causa um pouco de desânimo do pessoal.
Stayed 2 nights in Dec 2024

8/10 Good

Juliana

Liked: Cleanliness, staff & service, room comfort
Atendimento muito cordial, quarto limpo, comida simples, mas bem feita e entretenimento excelente. Poderiam ter mais cuidado com a manutenção da infraestrutura e opções de local para descanso ao ar livre - em especial em dias frios e chuvosos como os da nossa hospedagem.
Stayed 1 night in Dec 2024

10/10 Excellent

Otavio Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Maria eliana

Stayed 2 nights in Nov 2024

10/10 Excellent

Mayara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível! Ótimo atendimento, comidas deliciosas, variedades em bebidas. Não temos do que reclamar
Stayed 4 nights in Nov 2024

10/10 Excellent

Julita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilhoso!!!!

Hotel maravilhoso, com funcionários atenciosos, tudo perfeito. Viagem em família espera. Super recomendo. Comida boa, música agradável, recreação top.
Stayed 2 nights in Nov 2024