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The City Gate Hotel

4.0 star property

Photo gallery for The City Gate Hotel

Deluxe Double Room
Outdoor dining
Dining
Front of property
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
Iron Bridge, Lower North Street, Exeter, England, EX4 3RB
  • Place, Exeter Cathedral
    ‪3 min walk‬
  • Place, Exeter's Historic Quayside
    ‪6 min walk‬
  • Place, University of Exeter
    ‪11 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.8 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room

Double Room

Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Exeter

A stay at The City Gate Hotel places you in the heart of Exeter, steps from Guildhall Shopping Centre and Harlequins Shopping Centre. .This inn is 8.5 mi (13.7 km) from Dartmoor National Park and 8.9 mi (14.3 km) from Powderham Castle.
View more Inns in ExeterOpens in a new window

What's nearby

  • Royal Albert Museum and Art Gallery - 3 min walk - 0.3 km
  • Exeter Cathedral - 3 min walk - 0.3 km
  • Exeter Phoenix Centre - 4 min walk - 0.4 km
  • Exeter's Historic Quayside - 6 min walk - 0.6 km
  • University of Exeter - 11 min walk - 1.0 km

Getting around

  • Exeter Central Station - 4 min walk
  • Exeter (EXT-Exeter Intl.) - 29 min drive

Restaurants

  • ‪The Turks Head - ‬4 min walk
  • ‪The Chevalier Inn - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪The Exploding Bakery - ‬4 min walk
  • ‪The Ivy Exeter - ‬4 min walk

About this property

The City Gate Hotel

The City Gate Hotel offers 20 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Make yourself at home in one of the 20 individually decorated guestrooms, featuring minibars and espresso makers. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this Art Deco inn include a television in a common area and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the inn's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7 AM to 10:00 AM and on weekends from 8 AM to 10:00 AM for a fee.
Featured amenities include luggage storage and a safe deposit box at the front desk.
Full breakfasts are available for a surcharge on weekdays between 7 AM and 10:00 AM and on weekends between 8 AM and 10:00 AM.
The City Gate Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 7 AM to 10:00 AM on weekdays and 8 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 25.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night, plus a one-time cleaning fee of GBP 20

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for GBP 15.0 per night

Cribs (infant beds) are available for GBP 15.0 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15 for adults and GBP 15 for children
  • Pet fee: GBP 25 per pet, per night plus GBP 20 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: GBP 25.00 (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per night
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

City Gate Exeter

City Gate Hotel

City Gate Hotel Exeter

Hotel City Gate

The City Gate Hotel Exeter, Devon

City Gate

The City Gate Hotel Exeter Devon

The City Gate Hotel Inn

The City Gate Hotel Exeter

The City Gate Hotel Inn Exeter

The City Gate Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 279 out of 507 reviews
Rating 8 - Good. 157 out of 507 reviews
Rating 6 - Okay. 45 out of 507 reviews
Rating 4 - Poor. 19 out of 507 reviews
Rating 2 - Terrible. 7 out of 507 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Iain

Stayed 1 night in Feb 2026

10/10 Excellent

Charlotte

Business traveller
Liked: Cleanliness, staff & service, amenities
Friendly staff, lovely quiet hotel, excellent food.
Stayed 3 nights in Jan 2026

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities
I had an amazing 1 night stay with my dog, Teddy. If Teddy could leave a review it would no doubt be an 11 out of 10! I loved everything from the comfy bed, relaxing bedroom, delicious food, blankets in the bar area, the delicious food, amazing staff to the wonderfully delicious aromatic smell of cinnamon while relaxing with a glass of wine. I’ll 100% be back. It’s a 10 out of 10 from me.
Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Stayed 3 nights in Jan 2026

10/10 Excellent

Kathy

Liked: Cleanliness, amenities, property conditions & facilities
Staff were all fantastic. Food was excellent. Everything was easy. Very homely atmosphere and nothing was any trouble. Highly recommended.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jarad

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Helle

Stayed 2 nights in Dec 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
-
Stayed 1 night in Dec 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, very big bed. Staff were all super friendly and helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

julian

Liked: Cleanliness, staff & service, amenities
Clean and comfortable room. Pleasant staff.
Stayed 1 night in Dec 2025

10/10 Excellent

John

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room with everything you could want in it. Very friendly helpful staff. Would definitely stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Brendan

Stayed 1 night in Nov 2025

8/10 Good

glen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Geraldine

Stayed 2 nights in Nov 2025

4/10 Poor

MAHMUD, Austin

Liked: Cleanliness
Disliked: Amenities
The bed was quite hard, and the room lacked sound isolation — you can hear everything from everywhere. The staircase is very steep and narrow, and there’s no elevator. No staff are available after midnight, and no one offered to help with luggage. On the positive side, the shower was okay, and I really enjoyed the Nespresso capsule coffee in the room.
Stayed 1 night in Nov 2025

6/10 Okay

Teymuraz, London

Travelled with family
Liked: Cleanliness, property conditions & facilities
Ok overall for a pretty short stay. Probably not optimal to stay there with children but it’s ok overall. Friendly staff. Fixing little things in the bathroom would be nice.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Simon

Stayed 1 night in Sep 2025

6/10 Okay

Charlotte

Liked: Staff & service
The room was small even though we paid extra for deluxe. I wouldn’t call the deluxe the standard they portrayed in photos. Shower was really poor. Too hot or Too cold and no pressure. Room had a bad odour location good but no parking .
Stayed 2 nights in Oct 2025

10/10 Excellent

Peter

Stayed 2 nights in Oct 2025

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. Like hotel. Friendly, great decor and comfortable.
Stayed 1 night in Oct 2025

8/10 Good

Eugene

Stayed 1 night in Sep 2025

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, service, rooms and food was fantastic.
Stayed 1 night in Aug 2025

8/10 Good

Joyce

Travelled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Very conveniently positioned hotel.

The position of the hotel is perfect for a visit to Exeter. It is just a short walk from the main centre. The personnel who work at the hotel were helpful and friendly. The room was clean and we had super thick towels. However, the hotel is in need of attention. The paintwork needs painting and the carpets in the corridors need an upgrade; the taps in our room were twisted as they moved from the base; the sash windows do not work and we needed a small log to keep them open. In addition, the TV was not reliable although the manageress tried to assist with it. We ate breakfast there one morning. There was a range of choices although combining them was pricey. We found a better value breakfast close to the cathedral. Nevertheless, we enjoyed our stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great little hotel. The opposite of what you'd get at a soulless chain hotel, full of nooks and crannies, old world charm, quirky but comfortable too. We loved the bedroom too, so comfortable. It's just a stones throw from the centre of Exeter, the cathedral and quayside area as well as the catacombs etc. Excellent food too at City Gate and lots of great restaurants to try out nearby too. Pretty much no downsides. Parking was an issue. Breakfast was gorgeous if a little pricey. Otherwise I couldn't recommend City Gate enough. Allan & Mags
Stayed 2 nights in Sep 2025