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Iberostar Waves Paraíso del Mar - All Inclusive

4.5 star property

Photo gallery for Iberostar Waves Paraíso del Mar - All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Exterior
Lobby
12 restaurants, lunch, dinner served; international cuisine
Free minibar, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive

Explore the area

View map
Playa del Carmen, QROO
  • Place, Playa Paraiso Golf Course
    ‪6 min walk‬
  • Place, Paradise Beach
    ‪9 min walk‬
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪1 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪66 min drive‬

Room options

View all photos for Junior Suite, Oceanfront (Beach Access)

Beach/ocean view

Junior Suite, Oceanfront (Beach Access)

7.4 out of 10
Good
(12 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

Free minibar, in-room safe, desk, laptop workspace

Premium Room

8.6 out of 10
Excellent
(45 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Poolside

View from room

Premium Room, Poolside

8.6 out of 10
Excellent
(43 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

Free minibar, in-room safe, desk, laptop workspace

Premium Room

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Poolside

View from room

Premium Room, Poolside

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront

Beach/ocean view

Junior Suite, Oceanfront

7.0 out of 10
Good
(7 reviews)
  • 36 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (PROMO)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (PROMO)

8.4 out of 10
Very good
(5 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (PROMO)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (PROMO)

  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront

Beach/ocean view

Junior Suite, Oceanfront

  • 44 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Beach Access)

Beach/ocean view

Junior Suite, Oceanfront (Beach Access)

  • 44 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Room (Tropical View)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Tropical View)

7.4 out of 10
Good
(9 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Tropical View)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Pure Wellness)

  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Pure Wellness)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Beachside

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Beachside

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Beachside

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Beachside

  • 44 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Similar properties

Exterior
Iberostar Waves Paraíso Beach - All Inclusive
  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
4.1 out of 5, Very good, 1,009 reviews
Iberostar Waves Paraíso Beach - All Inclusive

About the area

Playa del Carmen

Located in Playa del Carmen, Iberostar Waves Paraíso del Mar - All Inclusive is connected to the convention center, a 2-minute drive from Playa Paraiso Golf Course and 14 minutes from Maroma Beach. .This all-inclusive resort is 9.5 mi (15.4 km) from Ojo de Agua Beach and 11.6 mi (18.7 km) from Puerto Morelos Beach.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Playa Paraiso Golf Course - 6 min walk - 0.6 km
  • Paradise Beach - 9 min walk - 0.8 km
  • Nicklaus Design Golf Course - 16 min walk - 1.4 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 1 min drive - 0.8 km
  • Maroma Beach - 11 min drive - 5.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪La Laguna - ‬2 min drive
  • ‪Restaurante La Plaza - ‬3 min walk
  • ‪Lobby Bar Acuarium - ‬6 min walk
  • ‪Star Café - ‬3 min walk
  • ‪Snake Bar At Iberostar Maya - ‬8 min walk

About this property

Iberostar Waves Paraíso del Mar - All Inclusive

Luxury resort on the beach, with outdoor pool
Iberostar Waves Paraíso del Mar - All Inclusive offers 388 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Playa del Carmen resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Sensations has 25 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Make yourself at home in one of the 388 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a nightclub and an outdoor pool. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at El Mercado, one of the resort's many dining establishments, which include 12 restaurants and 3 coffee shops/cafes. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Event facilities at this resort consist of conference space and meeting rooms. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
El Mercado - This buffet restaurant specializes in international cuisine and serves dinner and light fare.
El Rodizio - This restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.
La Dorada - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
El Faro - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
El Kiosko - This buffet restaurant serves lunch only. Open daily.

All-inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 12 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • El Faro
  • El Kiosko
  • El Mercado
  • El Rodizio
  • La Dorada

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Basketball
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Playground
  • Pro golf shop
  • Sauna
  • Scuba diving
  • Shopping centre
  • Snorkelling
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Iberostar Paraiso Mar
Iberostar Paraiso Mar All Inclusive
Iberostar Paraiso Mar All Inclusive Playa del Carmen
Iberostar Paraiso Mar Playa del Carmen
Mar Paraiso
Paraiso Mar
Iberostar Paraiso Mar All Inclusive All-inclusive property
Iberostar Paraiso Inclusive l

Iberostar Waves Paraíso del Mar - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 471 out of 1000 reviews
Rating 8 - Good. 250 out of 1000 reviews
Rating 6 - Okay. 155 out of 1000 reviews
Rating 4 - Poor. 77 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

LUKE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at the buffets wasn’t the greatest, the real restaurants however were amazing. Entertainment was also amazing, there was always some going on.
Stayed 7 nights in Sep 2025

8/10 Good

Jennifer Sara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Food had a lot to be desired.
Stayed 5 nights in Jul 2025

4/10 Poor

Wei Wei

Disliked: Cleanliness
It's very old property and the sink is blocked
Stayed 7 nights in Aug 2025

10/10 Excellent

Christopher John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was gorgeous, clean and lots of wild life. Food was really good and there were many dining options. Friendly staff.
Stayed 7 nights in Aug 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked all of the staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

8/10 Good

Martin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Pros: The breakfast buffet was beyond delicious! The rooms were clean and the staff was extremely helpful. Cons: This property is older. Rooms where average. Room amenities are average at best. Flat screen TVs are not Smart TVs. No 24/7 room service. They share a compound but do not have access to all the pools. This is a 3.5 star resort. 4 stars on a good day only because the staff will do their best to accommodate each guest.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Genesis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great the facilities were amazing. People were so friendly. The food was the only thing that keep us from giving it a 5. We went on august and most food is outdoors and with the heat the foods flavor is not as great: flies were near the fruit most of the time. Aside from that it was great
Stayed 3 nights in Aug 2025

8/10 Good

Abeer

Stayed 9 nights in Aug 2025

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and lush grounds with pools that meander throughout the expansive property. Very clean and well maintained. Great family destination with an outstanding kids club. Dining choices were endless and varied. Beach was not as pristine as it used to be, with some sargassum and numerous jellyfish.
Stayed 7 nights in Aug 2025

6/10 Okay

ivan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was pretty and the restaurants were good. The worst part was that some of the buffets were open concept and no enclosed with air conditioning. The blue line transportation that was supposed to come around every 15 minutes was no where to be found and we had to walk most of the time, and were already sweating on the way going, eating, and returning from our dinner, and breakfast.
Stayed 6 nights in Aug 2025

10/10 Excellent

april marie, Christiansted

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Rooms were clean Felt safe traveling alone with my child. Plenty to do. Enjoyed the nightly entertainment
Stayed 4 nights in Jul 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Nice! Just didn’t like the fact that we got lied to with going to a presentation that wasted 3 hours of our tim
Stayed 3 nights in Aug 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Cassondra Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is great! Was a last minute trip and I’m not disappointed. Getting around is very easy with the help of all the carts around, I was just very surprised that the pools closed down at 6pm/1800hrs still plenty of daylight and energy to go around.
Stayed 5 nights in Aug 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 7 nights in Aug 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities
So nice trip
Stayed 4 nights in Jul 2025

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities
I will go back 👍
Stayed 9 nights in Jul 2025

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the environment, landscaping the biodiversity found in the grounds, like a small tropical forest.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jesus Jr

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining options were outstanding — every meal felt like a new experience. The chef was incredibly accommodating, often walking around to check in with guests personally. He even offered to make anything we wanted, which made the dining experience feel truly personalized and special. The rooms were very comfortable and the entire property was spotless. You can really tell the staff takes pride in maintaining a clean and relaxing environment. Speaking of the staff, the service was top-notch — warm, attentive, and always ready to help with a smile. But the highlight of our trip was how much our five-year-old loved Star Camp! The staff there were so kind and engaging. It made such a difference knowing our child was not only well cared for but having the time of their life. We will definitely be coming back. Thank you for such a memorable and relaxing stay!
Stayed 9 nights in Jul 2025

8/10 Good

Brian Marshall

Stayed 5 nights in Jul 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel bed ever!
Stayed 3 nights in Jul 2025

8/10 Good

Rashonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved and will travel back with the family.
Stayed 3 nights in Jul 2025