- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep. 2019
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Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive
Hotel Class
Information
Reviews
Exceptional
1,094 reviews
Amenities
- Pool
- Free WiFi
- Breakfast included
- Free parking
Map
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO
What's nearby
- Xplor Theme Park
- 9 min walk
- Cenote Santa Cruz
- 16 min walk
- Xcaret Eco Theme Park
- 7 min drive
- Playa Del Carmen, Quintana Roo (PCM)
- 11 min drive
Choose dates to view prices
Book online or call:
1800 781 504Suite, Garden Area
Room Amenities
- Sleeps 4
More detailsSuite (River)
Room Amenities
- Sleeps 4
More detailsRoom, Garden Area (Swim Up)
Room Amenities
- Sleeps 4
More detailsFamily Suite, Oceanfront (Tierra)
Room Amenities
- Ocean view
- Sleeps 4
More detailsRoom, Oceanfront (Swim Up)
Room Amenities
- Ocean view
- Sleeps 3
More detailsJunior Suite
Room Amenities
- Sleeps 4
More details
About this area
Playa del Carmen
Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive is located on the beach and in an area with good airport proximity. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Traveling with kids? Consider Dolphinaris, or check out an event or a game at Mario Villanueva Stadium Madrid. Our guests appreciate the property's location for the nightlife and sightseeing.
What's nearby
- Xplor Theme Park - 9 min walk
- Cenote Santa Cruz - 16 min walk
- Xcaret Eco Theme Park - 7 min drive
- Piste Cyclable sur Paseo Xaman-Ha - 13 min drive
- Mahi Golf Course - 17 min drive
Getting around
- Cancun, Quintana Roo (CUN-Cancun Intl.) - 57 min drive
Restaurants
- CHIBALI – Pool-view family restaurant offering Mexican cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.
- LA CANTINA – Restaurant with a bar offering Mexican cuisine. Serves dinner daily.
- XIN GAO – Fine-dining restaurant offering Japanese cuisine. Serves dinner daily. Reservations required.
- LA TRAJINERA – Beachfront restaurant with a bar offering Caribbean cuisine. Serves breakfast, lunch, and dinner daily.
- MERCADO LA MERCED – Restaurant offering Mexican cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.
About this property
All-inclusive details
All-inclusive room rates at Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age - 18
Special check-in instructions
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
Check-out
Check-out before noon
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
Pets
- Pets allowed for an extra charge of MXN 3000 per pet, per stay
- Dogs only
- Up to 22 lbs
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Pet fee: MXN 3000 per pet, per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
We should mention
This property offers transfers from the airport. Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and transportation
- Free valet parking
- Free 24-hour roundtrip airport shuttle
- Airport shuttle on request
- Free theme park shuttle
Food and drink
- Free full breakfast available daily 7:00 AM–noon
- All buffet and à la carte meals, snacks, and beverages included
- 12 restaurants
- 2 swim-up bars, 2 poolside bars and 8 bars/lounges
- 24-hour room service
Things to do
- 24-hour fitness center
- 10 outdoor pools
- Aerobics classes
- Canoeing
- Children's pool
- Fishing
- Full-service spa
- Kayaking
- Outdoor tennis court
- Playground
- Shopping
- Yoga classes
Family friendly
- 10 outdoor pools
- Babysitting/childcare (surcharge)
- Children's pool
- Dry cleaning service
- Free children's club
- Free theme park shuttle
- In-room child care (surcharge)
- Laundry facilities
- Playground
- Refrigerator
- Separate dining area
- Snack bar/deli
- Supervised childcare/activities (surcharge)
- Waterslide
Conveniences
- ATM/banking services
- Ballroom
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- English
- French
- Italian
- Korean
- Spanish
Business services
- Business center
- Computer station
- Meeting rooms
Outdoors
- Beachfront location
- Garden
- Outdoor entertainment area
- Pool sun loungers
- Pool umbrellas
Spa
- Ayurvedic treatments
- Body scrubs
- Body treatments
- Body wraps
- Facials
- Hydrotherapy
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - on the beach
- Mud bath
- Sauna
- Spa open daily
- Spa tub
- Steam room
- Turkish bath/hammam
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
More
- Beach towels
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Egyptian cotton sheets
- Linens
- Pillow menu
Bathroom
- Bathrobes
- Designer toiletries
- Hair dryer
- Rainfall showerhead
- Shower
- Towels
Entertainment
- 55-inch flat-screen TV
- Cable channels
- iPad
- Pay movies
- Premium channels
Food and drink
- Coffee/tea maker
- Dining room
- Free bottled water
- Free minibar
- Refrigerator
Outdoor space
- Balcony or patio
More
- Desk
- Free newspapers
- Individually decorated
- Iron/ironing board
- Laptop-compatible safe
- Phone
- Slippers
- Turndown service
Nearby activities
Activities
- Parasailing
- Scuba diving
- Snorkeling
- Surfing/boogie boarding
- Theme parks
- Water skiing
Where to eat
- CHIBALI – Pool-view family restaurant offering Mexican cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.
- LA CANTINA – Restaurant with a bar offering Mexican cuisine. Serves dinner daily.
- XIN GAO – Fine-dining restaurant offering Japanese cuisine. Serves dinner daily. Reservations required.
- LA TRAJINERA – Beachfront restaurant with a bar offering Caribbean cuisine. Serves breakfast, lunch, and dinner daily.
- MERCADO LA MERCED – Restaurant offering Mexican cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.
Frequently asked questions
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug. 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful. No complains at all. The service was amazing and food was to die for.
Stayed 5 nights in Aug. 2019
- Liked: Cleanliness, amenities, property conditions & facilities
The property is wonderful, but if there is a change in reservations you made a month ago, they didn't say nothing about it. We made reservations for restaurants that require reservations, and the restaurant would be closed, but they didn't inform us until we ask a day before. We knew because somebody in the pool mentioned it. Food is good, amenities are amazing, includes all parks.
Stayed 4 nights in Aug. 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect since we arrived to the airport, and once we arrived to the hotel the magic began, a special Thanks to our Concierge Carmen for making everything run smother for us, we will be going back next year!
Stayed 11 nights in Aug. 2019