- Minibar (all beverages included)
- 24-hour room service
- Buffet and à la carte dining
- Additional gratuities accepted
- Airport transfers not included
- Gratuities not included
- All food and beverages included
Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive features a full-service spa, 10 outdoor swimming pools, an outdoor tennis court, and a waterslide. Dining is available at one of the property's 12 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 8 bars/lounges. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.
This 5-star property offers access to a business center. This all-inclusive property also offers a children's pool, a 24-hour fitness center, and spa services. A roundtrip airport shuttle (available 24 hours) and a theme park shuttle are complimentary for guests. Limited complimentary onsite parking is available on a first-come, first-served basis.
Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive is a smoke-free property.
Located in Playa del Carmen, Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive is a 5-minute drive from Xplor Theme Park and 7 minutes from Xcaret Eco Theme Park. This 5-star property is 5.2 mi (8.3 km) from Playa del Carmen Maritime Terminal and 5.5 mi (8.9 km) from Playacar Golf Club.
Make yourself at home in one of the 900 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 10 outdoor swimming pools, a waterslide, and an outdoor tennis court. Additional features at this property include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive offers 900 air-conditioned accommodations with free minibar items and laptop-compatible safes. Accommodations offer separate living rooms. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers. This Playa del Carmen property provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.
A complimentary full breakfast is served each morning between 7:00 AM and noon.
CHIBALI - Overlooking the pool, this family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
LA CANTINA - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
XIN GAO - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
LA TRAJINERA - This beachfront restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
MERCADO LA MERCED - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
24-hour room service is available.
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out time is noon
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Property follows sanitisation practices of Safe Travels (WTTC - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available through room service
Gap period enforced between guests' stays 24 hours
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
This property offers transfers from the airport. Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Free Park Access Offer
Book a stay in any room or rate category, for travel anytime, and receive unlimited access to all Xcaret, Xel-Ha, Xplor, Xplor Fuego, Xoximilco, and Xenses theme parks, as well as Xenotes and Xichen tours, food and beverages, transportation between parks, and airport shuttle service.
Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.