lastminute
Photo gallery

Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive

Hotel Class
5 out of 5

Information

Reviews

4.8 / 5Exceptional
1,094 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

  • Popular Location
    Xplor Theme Park
    9 min walk
  • Popular Location
    Cenote Santa Cruz
    16 min walk
  • Popular Location
    Xcaret Eco Theme Park
    7 min drive
  • Airport
    Playa Del Carmen, Quintana Roo (PCM)
    11 min drive

Choose dates to view prices

Book online or call:

1800 781 504
  • Suite, Garden Area

    Room Amenities

    • Sleeps 4
    More details
  • Suite (River)

    Room Amenities

    • Sleeps 4
    More details
  • Room, Garden Area (Swim Up)

    Room Amenities

    • Sleeps 4
    More details
  • Family Suite, Oceanfront (Tierra)

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Room, Oceanfront (Swim Up)

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details
  • Junior Suite

    Room Amenities

    • Sleeps 4
    More details

About this area

Playa del Carmen

Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive is located on the beach and in an area with good airport proximity. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Traveling with kids? Consider Dolphinaris, or check out an event or a game at Mario Villanueva Stadium Madrid. Our guests appreciate the property's location for the nightlife and sightseeing.

What's nearby

  • Popular Location
    Xplor Theme Park - 9 min walk
  • Popular Location
    Cenote Santa Cruz - 16 min walk
  • Popular Location
    Xcaret Eco Theme Park - 7 min drive
  • Popular Location
    Piste Cyclable sur Paseo Xaman-Ha - 13 min drive
  • Popular Location
    Mahi Golf Course - 17 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 57 min drive

Restaurants

  • CHIBALI – Pool-view family restaurant offering Mexican cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.
  • LA CANTINA – Restaurant with a bar offering Mexican cuisine. Serves dinner daily.
  • XIN GAO – Fine-dining restaurant offering Japanese cuisine. Serves dinner daily. Reservations required.
  • LA TRAJINERA – Beachfront restaurant with a bar offering Caribbean cuisine. Serves breakfast, lunch, and dinner daily.
  • MERCADO LA MERCED – Restaurant offering Mexican cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.

About this property

Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive

Upscale property on the beach, with 10 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive's full-service spa. Then enjoy a meal at one of the property's 12 restaurants. All 900 individually decorated rooms provide free WiFi, free wired Internet, and iPads. Conveniences include dining areas and refrigerators, and guests will appreciate thoughtful touches like free minibar items and pillow menus.
Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive offers 900 air-conditioned accommodations with iPads and free minibar items. Rooms open to balconies or patios. These individually decorated accommodations have separate dining areas. Beds feature Egyptian cotton sheets. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.
This Playa del Carmen property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

All-inclusive details

All-inclusive room rates at Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Special check-in instructions

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets allowed for an extra charge of MXN 3000 per pet, per stay
  • Dogs only
  • Up to 22 lbs

Payment types

American ExpressDiners ClubDiscoverMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: MXN 3000 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request
  • Free theme park shuttle

Food and drink

  • Free full breakfast available daily 7:00 AM–noon
  • All buffet and à la carte meals, snacks, and beverages included
  • 12 restaurants
  • 2 swim-up bars, 2 poolside bars and 8 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 10 outdoor pools
  • Aerobics classes
  • Canoeing
  • Children's pool
  • Fishing
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Shopping
  • Yoga classes

Family friendly

  • 10 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free children's club
  • Free theme park shuttle
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Refrigerator
  • Separate dining area
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Korean
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Outdoor entertainment area
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Mud bath
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Linens
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Cable channels
  • iPad
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water
  • Free minibar
  • Refrigerator

Outdoor space

  • Balcony or patio

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Nearby activities

Activities

  • Parasailing
  • Scuba diving
  • Snorkeling
  • Surfing/boogie boarding
  • Theme parks
  • Water skiing

Where to eat

  • CHIBALI – Pool-view family restaurant offering Mexican cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.
  • LA CANTINA – Restaurant with a bar offering Mexican cuisine. Serves dinner daily.
  • XIN GAO – Fine-dining restaurant offering Japanese cuisine. Serves dinner daily. Reservations required.
  • LA TRAJINERA – Beachfront restaurant with a bar offering Caribbean cuisine. Serves breakfast, lunch, and dinner daily.
  • MERCADO LA MERCED – Restaurant offering Mexican cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.

Frequently asked questions

4.8

Exceptional

5 - Excellent
909
4 - Good
134
3 - Okay
28
2 - Mediocre
16
1 - Poor
7
4.8
Cleanliness
4.7
Service and Staff
4.9
Amenities
4.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Sep. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Aug. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely beautiful. No complains at all. The service was amazing and food was to die for.

Stayed 5 nights in Aug. 2019

4/5 Good

  • Liked: Cleanliness, amenities, property conditions & facilities

The property is wonderful, but if there is a change in reservations you made a month ago, they didn't say nothing about it. We made reservations for restaurants that require reservations, and the restaurant would be closed, but they didn't inform us until we ask a day before. We knew because somebody in the pool mentioned it. Food is good, amenities are amazing, includes all parks.

Stayed 4 nights in Aug. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was perfect since we arrived to the airport, and once we arrived to the hotel the magic began, a special Thanks to our Concierge Carmen for making everything run smother for us, we will be going back next year!

Stayed 11 nights in Aug. 2019

Tell us how we can improve our site