See all properties
Save

Best Western Plaza Inn

2.5 star property

Photo gallery for Best Western Plaza Inn

Exterior
Property preview
Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)
Indoor pool, 2 outdoor pools, pool loungers
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View map
3755 Parkway, Pigeon Forge, TN, 37868
  • Place, Dolly Parton's Stampede Dinner Attraction
    ‪2 min walk‬
  • Place, Patriot Park
    ‪9 min walk‬
  • Place, Old Mill
    ‪13 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪58 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(56 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(249 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(43 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(43 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(66 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Best Western Plus Apple Valley Lodge Pigeon Forge
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 1,002 reviews
The price is AU$108
includes taxes & fees
4 Jan - 5 Jan 2026
Best Western Plus Apple Valley Lodge Pigeon Forge

About the area

Pigeon Forge

With a stay at Best Western Plaza Inn in Pigeon Forge, you'll be a 3-minute walk from Dolly Parton's Stampede Dinner Attraction and within a 5-minute drive of LeConte Center at Pigeon Forge. .This hotel is 4 mi (6.5 km) from Dollywood and 7.4 mi (11.9 km) from Great Smoky Mountains National Park.

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 2 min walk - 0.2 km
  • Patriot Park - 9 min walk - 0.8 km
  • Old Mill - 13 min walk - 1.1 km
  • Gatlinburg Municipal Golf Course - 15 min walk - 1.3 km
  • LeConte Center at Pigeon Forge - 4 min drive - 2.5 km

Getting around

  • McGhee Tyson Airport (TYS) - 57 min drive

Restaurants

  • ‪Old Mill Restaurant - ‬15 min walk
  • ‪Cookout - ‬8 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Golden Corral - ‬7 min walk

About this property

Best Western Plaza Inn

Hotel with 2 outdoor swimming pools, steps from Dolly Parton's Stampede Dinner Attraction
Best Western Plaza Inn offers 201 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

2 outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. Other recreational amenities include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 201 air-conditioned rooms featuring microwaves and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a vending machine.
Enjoy a satisfying meal at Continental Cafe serving guests of Best Western Plaza Inn. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Continental Cafe - This restaurant serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM

Restaurants on site

  • Continental Cafe

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Children's pool
  • Indoor pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plaza
Best Western Plaza Inn
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Pigeon Forge
Plaza Best Western
Best Western Pigeon Forge
Best Western Plaza Hotel Pigeon Forge
Pigeon Forge Best Western
Best Western Plaza Inn Hotel
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Inn Hotel Pigeon Forge

Best Western Plaza Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1294 out of 2101 reviews
Rating 8 - Good. 532 out of 2101 reviews
Rating 6 - Okay. 187 out of 2101 reviews
Rating 4 - Poor. 55 out of 2101 reviews
Rating 2 - Terrible. 33 out of 2101 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Treneka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well kept and clean. The breakfast was good. The pool area was a 5/5. The front desk staff was kind and fast. My only complaint was the bed. The mattress was flat, hard and the bed was lower than what I'm use to in hotels.
Stayed 3 nights in Sep 2025

10/10 Excellent

Marsha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools, easy access to local attractions, decent breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

catalina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good service was good
Stayed 1 night in Sep 2025

8/10 Good

Jessica, Cross junction

Stayed 1 night in Sep 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff was pleasant.
Stayed 2 nights in Sep 2025

8/10 Good

sam

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Our king bed room was very clean, wifi, parking & continental breakfast free. We felt the property was a perfect location. The pool was beautiful, but we did not use it. Negatives were broken vending machines & poorly stocked. The doors were difficult to use into the room. The free breakfast was very basic, but ok. Low end toiletries, but ok.
Stayed 3 nights in Sep 2025

10/10 Excellent

Rony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Sep 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Nadina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. We would definitely book it again.
Stayed 2 nights in Sep 2025

10/10 Excellent

richard, morristown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'll be picky... about the only thing.not up to my standards were the pillows were not very comfortable, and I personally prefer peppered gravy for my biscuits rather the brown gravy that they had for their breakfast buffet.
Stayed 1 night in Sep 2025

6/10 Okay

Deborah

Travelled with family
Disliked: Staff & service, property conditions & facilities
Staff wasn’t very friendly or helpful. Just run down property. Pool was old and hot tubs are small and crumbling apart. Bathroom was clean…except for the big clump of hair from the last guests.
Stayed 3 nights in Sep 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room, great breakfast, friendly staff, located in the main highway where all the attractions are. Great hotel!
Stayed 2 nights in Sep 2025

10/10 Excellent

Nicole

Clean rooms friendly staff
Stayed 1 night in Sep 2025

6/10 Okay

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was nice but I paid more for the room than the listing said. I was shocked when they told me the total.
Stayed 1 night in Sep 2025

10/10 Excellent

Renae

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extras Matter

The breakfast was included and had a great seating plan.
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Denise, Amherst

Stayed 1 night in Sep 2025

10/10 Excellent

Denise, Amherst

Travelled with partner
Liked: Cleanliness, amenities
We enjoyed our stay very much. The room was spacious and very clean. The staff were friendly and attentive. The location is right before the road to Dollywood-very convenient to area attractions.
Stayed 4 nights in Sep 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Will be back.
Stayed 2 nights in Sep 2025

10/10 Excellent

Melanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, convenient. Rooms are spacious.The included breakfast was very good. Next to Dixie Stampede and approx 9 miles to Dollywood.
Stayed 3 nights in Sep 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
It was really clean and with comfortable beds
Stayed 3 nights in Sep 2025

10/10 Excellent

Bobby

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time for the rod run 😀
Stayed 2 nights in Sep 2025

10/10 Excellent

Clare

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great pool
Stayed 1 night in Sep 2025

6/10 Okay

Melanie

Stayed 2 nights in Jun 2025