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Riverchase Lodge

2.5 star property

Photo gallery for Riverchase Lodge

Seasonal outdoor pool
Lobby sitting area
Exterior
Lobby
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View map
3709 Parkway, Pigeon Forge, TN, 37863
  • Place, Dolly Parton's Stampede Dinner Attraction
    ‪3 min walk‬
  • Place, Patriot Park
    ‪8 min walk‬
  • Place, Old Mill
    ‪11 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪58 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for City Suite, 2 Queen Beds

City Suite, 2 Queen Beds | Living area

City Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • Sleeps 14
  • 6 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, 1 Queen Bed with Sofa bed

Single Room, 1 Queen Bed with Sofa bed

Single Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

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The price is AU$81
includes taxes & fees
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About the area

Pigeon Forge

With a stay at Riverchase Lodge in Pigeon Forge, you'll be within a 5-minute drive of Dolly Parton's Stampede Dinner Attraction and LeConte Center at Pigeon Forge. .This hotel is 2.2 mi (3.6 km) from Island at Pigeon Forge and 3.9 mi (6.3 km) from Dollywood.

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 3 min walk - 0.3 km
  • Patriot Park - 8 min walk - 0.7 km
  • Old Mill - 11 min walk - 1.0 km
  • Gatlinburg Municipal Golf Course - 14 min walk - 1.2 km
  • LeConte Center at Pigeon Forge - 4 min drive - 2.5 km

Getting around

  • McGhee Tyson Airport (TYS) - 56 min drive

Restaurants

  • ‪Old Mill Restaurant - ‬14 min walk
  • ‪Cookout - ‬11 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Reagan's Broken Egg Pancake House - ‬10 min walk
  • ‪Texas Roadhouse - ‬6 min walk

About this property

Riverchase Lodge

Riverchase Lodge offers 112 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 112 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include phones, as well as a turndown service and irons/ironing boards.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.
The front desk is staffed during limited hours. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
The seasonal pool will be open from May 01 to September 01

Property is also known as

Riverchase Lodge Pigeon Forge
Riverchase Pigeon Forge
Riverchase Lodge Hotel
Riverchase Lodge Pigeon Forge
Riverchase Lodge Hotel Pigeon Forge

Riverchase Lodge Reviews

Reviews

6.2
Rating 10 - Excellent. 226 out of 1000 reviews
Rating 8 - Good. 193 out of 1000 reviews
Rating 6 - Okay. 199 out of 1000 reviews
Rating 4 - Poor. 155 out of 1000 reviews
Rating 2 - Terrible. 227 out of 1000 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

Reviews

6/10 Okay

Charlotta

Liked: Staff & service
It worked for our purposes. We wanted one more day in the mountains so we grabbed this place last minute. My kids were able to burn some energy at the pool ands thats all i needed before a long ride back north!
Stayed 1 night in Dec 2025

8/10 Good

William

Travelled with family
Liked: Staff & service, room comfort
Yes
Stayed 3 nights in Dec 2025

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Clean room , Friendly staff, Room had an odor and some mold that needs to be addressed
Stayed 6 nights in Dec 2025

4/10 Poor

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Cleanliness, the bathroom was gross. The pool looks gross. The rooms need maintenance.
Stayed 1 night in Dec 2025

8/10 Good

Heike

It was nice
Stayed 2 nights in Dec 2025

10/10 Excellent

SHANDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Walking distance of a lot of attractions. Pool is small and I didn't see a hot tub. Our room Bathroom needed updating. Otherwise service was very nice and room was comfortable for the price. I'd stay again next time I'm in the area.
Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 2 nights in Dec 2025

8/10 Good

April

Liked: Cleanliness, staff & service
The rooms were clean, however there was 1 staff member checking in and gathering towels. I waited over 15 minutes to get checked in while another person waited over 30 minutes.
Stayed 1 night in Dec 2025

8/10 Good

Maggie

Liked: Amenities
Good
Stayed 1 night in Dec 2025

10/10 Excellent

Mackenzie

Stayed 1 night in Dec 2025

6/10 Okay

Celia

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness
You could tell the room/bathroom had been redone and it wasn't very well done. The pool either had to much chlorine or needed a good cleaning. Was really disappointed that the hot tube was gone.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mackenzie

Stayed 1 night in Dec 2025

2/10 Terrible

George

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Dirty, bugs, carpet stinks, room stinks, everything just raggedy…bug was under our covers I’ll never recommend no one to stay here
Stayed 2 nights in Dec 2025

10/10 Excellent

Shanna

Stayed 1 night in Dec 2025

2/10 Terrible

Linda

Stayed 1 night in Dec 2025

10/10 Excellent

Nikki

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff was nice
Stayed 1 night in Dec 2025

2/10 Terrible

James

Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
Wi fi is a joke,none
Stayed 2 nights in Dec 2025

2/10 Terrible

Daniel

Disliked: Amenities, property conditions & facilities
it was the fact that you, the website, misrepresented was the amenites were at the location. You advertised a suite, it didn't even have a room partition! I was so disappointed I left a day early. And the resort told me the problem was recurring and it was your fault. And you didn't resolve the problem. I hope whoever reads this feels bad about their position in this company and rethink their life choices. Benefit society. This does nothing to benefit humanity. Rethink you life. Be blessed.
Stayed 3 nights in Oct 2025

4/10 Poor

Maranda

Room had
Stayed 3 nights in Dec 2025

4/10 Poor

Terri

Travelled with family, Travelled with family and small children, Travelled with partner
The room felt neglected. We had to change rooms because the door lock stoped working. The first room had a bad smell and the tolet was really loud. The closest rack was commimg out of the wall. The second room was better but the clothes rack was messed us there also. Not my room but a family member at the se hotel had to change rooms becpuse of roaches. I usually dont leave negative revers but i wont stay here agin.
Stayed 2 nights in Dec 2025

4/10 Poor

LaQuilla

Stayed 1 night in Nov 2025

10/10 Excellent

Chandler

Liked: Cleanliness, staff & service, room comfort
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Kerri

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was very comfy! Bear decor was adorable as well
Stayed 2 nights in Dec 2025

2/10 Terrible

Courtney

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor day staff
Stayed 1 night in Dec 2025

10/10 Excellent

Sydney

Clean room, nice front desk associate. Easy check in, easy check out!
Stayed 1 night in Nov 2025