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Swissotel Resort Phuket Patong Beach

Hotel Class
4.5 out of 5

Information

Reviews

4.0 / 5Very Good
1,121 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Patong Beach
    3 min walk
  • Popular Location
    Jungceylon Shopping Center
    11 min walk
  • Popular Location
    Bangla Road
    13 min walk
  • Airport
    Phuket (HKT-Phuket Intl.)
    61 min drive

Choose dates to view prices

Book online or call:

1800 781 504
  • Premier Room, 2 Single Beds, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Premier Room, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Swiss Advantage Room, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Swiss Advantage Room, 2 Single Beds, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Signature Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Signature Room, 2 Single Beds

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Studio Suite, 1 King Bed, Multiple View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Suite, 1 Bedroom, Pool View

    Room Amenities

    • Sleeps 3
    More details

About this area

Patong

Swissotel Resort Phuket Patong Beach is located near the beach and in a walkable area with good airport proximity and shopping. Tsunami Memorial and Big Buddha are notable landmarks, and travelers looking to shop may want to visit Bangla Road and Jungceylon Shopping Center. Traveling with kids? Consider Phuket Fantasea and Phuket Aquarium. Our guests appreciate the resort's location for the nightlife and sightseeing.

What's nearby

  • Popular Location
    Patong Beach - 3 min walk
  • Popular Location
    Jungceylon Shopping Center - 11 min walk
  • Popular Location
    Bangla Road - 13 min walk
  • Popular Location
    Paradise Complex - 15 min walk
  • Popular Location
    Freedom Beach - 9 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 61 min drive

Restaurants

  • Flavours – Restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.
  • D Bar – Lobby lounge. Open daily.
  • Grab & Go – Coffee shop. Open daily.
  • On Top Rooftop Pool & Bar – Ocean-view restaurant with a bar. Serves lunch and dinner daily.

About this property

Swissotel Resort Phuket Patong Beach

Along with 2 restaurants, this resort has 2 outdoor pools and a full-service spa. WiFi in public areas is free. Additionally, a nightclub, 3 bars/lounges, and a 24-hour fitness center are onsite. All 384 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Policies

Check-in

Check-in between 2 PM - 11:30 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 15

Special check-in instructions

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1425.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 353 for adults and THB 177 for children (approximately)
  • Airport shuttle fee: THB 1300 per vehicle (one-way)
  • Rollaway bed fee: THB 1425.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Property is also known as

  • dusit D2 Phuket Resort Patong
  • Swissotel Phuket Patong Beach
  • dusit D2 Phuket Patong
  • dusit D2 Phuket
  • Courtyard By Marriott Phuket At Patong Beach Hotel
  • Courtyard Patong

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 353 for adults and THB 177 for children
  • 2 restaurants and 1 coffee shop/café
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Nightclub

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free children's club
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Filipino
  • Thai

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference space (678 square feet)

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility

More

  • Designated smoking areas
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Nearby activities

Activities

  • Beach access

Where to eat

  • Flavours – Restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.
  • D Bar – Lobby lounge. Open daily.
  • Grab & Go – Coffee shop. Open daily.
  • On Top Rooftop Pool & Bar – Ocean-view restaurant with a bar. Serves lunch and dinner daily.
4.0

Very Good

5 - Excellent
406
4 - Good
463
3 - Okay
143
2 - Mediocre
70
1 - Poor
39
4.1
Cleanliness
4.2
Service and Staff
4.0
Amenities
3.8
Property condition

2/5

The property is well positioned and close to the beach and shopping strip. The things we didn’t like were: 1. The room advertised in the picture was not what we got. We had a unrenovated room which was in poor state. 2. The fridge did not work and had to be replaced immediately. 3. Curtains in the room were taped to the wall. 4. The room smelt. 5. I provided clear instruction that we had 3 guests (2 adults and 1 child aged 14). When we arrived we were forced to pay an extra THD1000 per night because their policy indicated a child was to be under 11 years of age. The fine print was so fine and blurry that not even the hotel staff could firstly find the policy and then read it clearly. 6. The room had 2 twin double beds which could house 4 adults however the hotel insisted they were single beds and could only accomodate 1 adult each. 7. AC system struggled to keep the room to the required level. 8. On many occasions the room was not cleaned by 4pm so we had to ask for it to be done. The hotel have blamed last minute.com for the booking issue and took no responsibility. I contacted last minute.com and they admitted that you cannot modify number of guests who differ when flying and staying at the hotel and the drop down child age does not reflect the hotel policy. Overall , besides the staff trying to address the issues and ultimately putting us in a renovated room, I would be staying there again.

Stayed 10 nights in Oct. 2019

5/5 Excellent

Room clean and spacious, very helpful and friendly staff also. Very nice rooftop pool with nice view and good ambience.

Stayed 7 nights in Jul. 2019

2/5

Our room faced the street and was VERY noisy. The room was in serious need of an upgrade ; very shabby. Bed sheets looked like they were very old; stained, worn and no longer white. The room felt like it was a 2 star room.

Stayed 2 nights in Jun. 2019

3/5

Disappointed

Mediocre service, inadequate facilities and.... Surely don't deserve a 5 stars rating 😒

Stayed 3 nights in Jun. 2019

4/5 Good

Excellent services but rooms not so good.

Service was amazing. But the room conditional needs renovation badly. Room smell and have roaches everywhere. Location is good just a short walk to beach. Next to hard rock cafe and hooters. Can be noisy at night.

Stayed 2 nights in Jun. 2019

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