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Novotel Phu Quoc Resort

5.0 star property

Photo gallery for Novotel Phu Quoc Resort

2 bars/lounges, lobby lounge
Creator video
Deluxe Bungalow, 1 King Bed, Private Pool, Beachfront
Land view from property
Deluxe Bungalow, 1 King Bed, Private Pool, Beachfront

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Sonasea Villas and Resort, Group 5, Duong Bao Area, Duong To, Phu Quoc, An Giang, 92500
  • Place, Sonasea Phu Quoc Night Market
    ‪2 min walk‬
  • Place, Sonasea Beach
    ‪3 min walk‬
  • Place, Waterfront Beach Square
    ‪5 min drive‬
  • Airport, Phu Quoc (PQC-Phu Quoc Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

  • Resort view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Double Room, 1 Double Bed

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Resort view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, individually decorated, individually furnished

Superior Room, 2 Single Beds

9.6 out of 10
Exceptional
(5 reviews)
  • Resort view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Bungalow, 1 King Bed

Deluxe Bungalow, 1 King Bed

Deluxe Bungalow, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • Resort view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room, 1 Double Bed, Ocean View

Superior Double Room, 1 Double Bed, Ocean View

Superior Double Room, 1 Double Bed, Ocean View

9.6 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Bungalow, 1 King Bed, Private Pool, Beachfront

Deluxe Bungalow, 1 King Bed, Private Pool, Beachfront

Deluxe Bungalow, 1 King Bed, Private Pool, Beachfront

10.0 out of 10
Exceptional
(5 reviews)
  • Beach view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Bungalow, 1 King Bed, Private Pool

Deluxe Bungalow, 1 King Bed, Private Pool

Deluxe Bungalow, 1 King Bed, Private Pool

  • Garden view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds, Ocean View

Superior Twin Room, 2 Single Beds, Ocean View

Superior Twin Room, 2 Single Beds, Ocean View

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Superior Room, 1 Double Bed, Pool View

Minibar, in-room safe, individually decorated, individually furnished

Superior Room, 1 Double Bed, Pool View

  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds, Pool View

Minibar, in-room safe, individually decorated, individually furnished

Superior Room, 2 Single Beds, Pool View

  • Sleeps 4
  • 2 Single Beds

Similar properties

Exterior
Pullman Phu Quoc Beach Resort
Phu Quoc
  • On private beach
  • Pool
  • Spa
  • Free airport shuttle
4.6 out of 5, Wonderful, 353 reviews
The price is AU$195
includes taxes & fees
29 May - 30 May
Pullman Phu Quoc Beach Resort

About the area

Phu Quoc

With a stay at Novotel Phu Quoc Resort in Phu Quoc, you'll be on the beach, within a 15-minute drive of Phu Quoc Night Market and Sonasea Phu Quoc Night Market. .This beach resort is 5.1 mi (8.3 km) from Phu Quoc Beach and 9.5 mi (15.4 km) from Sao Beach.
View more Resorts in Phu QuocOpens in a new window

What's nearby

  • Sonasea Phu Quoc Night Market - 2 min walk - 0.2 km
  • Sonasea Beach - 3 min walk - 0.3 km
  • Waterfront Beach Square - 5 min drive - 1.9 km
  • Phu Quoc Night Market - 24 min drive - 12.5 km
  • Sao Beach - 28 min drive - 13.7 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 12 min drive

Restaurants

  • ‪Sailing Club - ‬6 min drive
  • ‪Mad Cow Wine & Grill - ‬4 min drive
  • ‪Cafe Espresso - ‬11 min drive
  • ‪Sanset Sanato Beach Club - ‬7 min drive
  • ‪Brother Tuna Izakaya - ‬6 min walk

About this property

Novotel Phu Quoc Resort

Novotel Phu Quoc Resort offers 366 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. 42-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor tennis courts and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 366 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, outdoor tennis courts, and a health club. This resort also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at Food Exchange, one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the beach bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Phu Quoc? This resort has 5059 square feet (470 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Food Exchange - This restaurant specializes in international cuisine and serves lunch and dinner.
Lounge Bar - Onsite lobby lounge. Open daily.
Phu Quoc Seafood - Onsite seafood restaurant. Open daily.
Ocean Bar - Onsite bar. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Novotel Phu Quoc Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 8:30 AM to 6:00 PM at scheduled times
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: VND 450,000 for adults and VND 250,000 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Food Exchange
  • Lounge Bar
  • Ocean Bar
  • Phu Quoc Seafood

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Library
  • Playground
  • Tennis lessons
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,059 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (73 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for VND 1200000 per night

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 450000 for adults and VND 250000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1200000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Novotel Phu Quoc Resort

Novotel Phu Quoc

Novotel Phu Quoc Resort Phu Quoc Island, Vietnam

Novotel Resort

Novotel Phu Quoc Resort Hotel Phu Quoc Island

Novotel Phu Quoc Resort (opening February 2016)

Novotel Phu Quoc Resort (opening January 2016)

Vietnam

Novotel Phu Quoc Resort Resort

Novotel Phu Quoc Resort Phu Quoc

Novotel Phu Quoc Resort Resort Phu Quoc

Novotel Phu Quoc Resort Hotel Phu Quoc Island

Novotel Phu Quoc Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 425 out of 776 reviews
Rating 8 - Good. 228 out of 776 reviews
Rating 6 - Okay. 80 out of 776 reviews
Rating 4 - Poor. 22 out of 776 reviews
Rating 2 - Terrible. 21 out of 776 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Praveen

Liked: Cleanliness, amenities, property conditions & facilities
Good location and just next to Sona Sea Night Market. Rooms were clean and staffs were well behaved. Thanks for accommodating us.
Stayed 4 nights in Feb 2026

6/10 Okay

Chi Wai Anthony

Travelled with partner
Liked: Cleanliness, property conditions & facilities
staffs are not courteous enough to help. sometimes they just walk away when they cannot understand our requests in English
Stayed 4 nights in Jan 2026

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service
Room And pool
Stayed 2 nights in Jan 2026

8/10 Good

Santina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great position and a nice hotel with good amenities.
Stayed 10 nights in Jan 2026

10/10 Excellent

Suraj

Stayed 4 nights in Jan 2026

10/10 Excellent

Savinder

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel featuring an impressive pool and beautiful beach.
Stayed 4 nights in Dec 2025

10/10 Excellent

Quyen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staffs were super friendly and helpful. We enjoyed our vacation and will definitely come back.
Stayed 4 nights in Dec 2025

10/10 Excellent

Loc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2026

10/10 Excellent

Jean-Philippe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Housekeeping was very well done, hotel grounds is beautiful and well maintained. Breakfast buffet had plenty of delicious options.
Stayed 12 nights in Dec 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and helpful. Hein FO especially gave a lot of good assistance and suggestions.
Stayed 1 night in Dec 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place back into the beach, night market and dinning just out side the resort. Will come back if to Novotel the sad this is Phu Quốc is over rated it nothing special.
Stayed 1 night in Dec 2025

8/10 Good

Fenil, Singapore

Stayed 5 nights in Dec 2025

4/10 Poor

Thuy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I am giving two stars for service, but this resort was by far the worst experience I had during my entire trip to Vietnam. I had to call Expedia for help in the middle of the night due to ongoing issues. Novotel Resort feels more like a roadside motel than a 4- or 5-star hotel. The amenities are outdated and poorly maintained. My room was moldy and filled with mosquitoes, which made the stay extremely uncomfortable. As a bilingual guest, it was frustrating to stand there listening to foreign guests complain while staff simply ignored them because they could not accommodate basic requests, such as providing enough towels. The most annoying issue was the internet connection—you would be lucky if it worked for more than one minute at a time. Novotel Hotel & Resort seriously needs to upgrade its facilities. Otherwise, it should reconsider its name and star rating.
Stayed 2 nights in Dec 2025

4/10 Poor

Banu

Liked: Cleanliness
Disliked: Amenities
The aircon is not enough the fan doesn’t work, it was always humid in the room. no ammenities provided without calling for service. There is a light in the garden directed directly to the bathroom window and it’s always bright in the night. This is one of the worst experiences in Novotel I had after staying in so many places and countries and also being a member of IHG hotels
Stayed 3 nights in Dec 2025

6/10 Okay

JADE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is not very clean, there are mold in the ceiling of the bathroom. We booked 2 rooms. My son's bathroom shower is not working. Took a while for the technician to fix. But glad it is fixed.
Stayed 7 nights in Dec 2025

10/10 Excellent

Clare

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 5 nights in Dec 2025

4/10 Poor

Y

Stayed 3 nights in Dec 2025

6/10 Okay

alec

Disliked: Cleanliness
Very much style over substance. All pools were freezing cold, not enough sunbeds, beach could be better maintained and utilized like the Sonasea Beach bar which I would prefer. The bar staff and pool bar staff were very friendly and attentive but the reception were surly and almost rude on check in and never friendly when asking them anything, was like a chore. Also at breakfast they cleared my plates 5 times when it was evident it hadn’t been left and I’d just gone to get food, I left my cap and other items but they still cleared and threw away food that was not perfectly fine and tea I’d just made, so was annoying. They upgraded me to a room with a huge bed but for 1 person it was impractical and not required, if their level of English was better it may not be an issue but it was lacking. Overall disappointed by the place
Stayed 10 nights in Nov 2025

6/10 Okay

Suonphatheros

Stayed 3 nights in Nov 2025

10/10 Excellent

SAISY NOELLY

Stayed 5 nights in Nov 2025

10/10 Excellent

Toni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great variety of breakfast options, all very fresh. The staff were also very accommodating and friendly! Great that there were also 2 pools to ensure crowds were minimal. Overall a very pleasant experience, would recommend to family and friends!
Stayed 8 nights in Oct 2025

10/10 Excellent

Kostantinos

Stayed 5 nights in Oct 2025

6/10 Okay

Hue

Stayed 5 nights in Oct 2025

6/10 Okay

Federico

Travelled with family
Disliked: Amenities
We booked a room for 3 people but when we arrived the room had only 2 twin beds. The people at reception were not very helpful.the hotel seemed nice but the options are limited and required transportation to go to other places. The beach was not very well, we found a lot of garbage on the beach and the water was not very clean so we opted to get a car to go to other beaches around the island that were transparent and clean. Unfortunately I would choose this hotel again. On the positive side, the breakfast had a lot of options to choose from.
Stayed 5 nights in Aug 2025

8/10 Good

Laura

Stayed 10 nights in Jul 2025