Tru by Hilton Gilbert

2.5 star property

Photo gallery for Tru by Hilton Gilbert

Free daily buffet breakfast
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Business centre
Sports facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
1950 S Santan Village Parkway, Gilbert, AZ, 85295
  • Place, SanTan Village Marketplace
    ‪14 min walk‬
  • Place, SanTan Village
    ‪14 min walk‬
  • Place, AZ Ice
    ‪19 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪29 min drive‬

Room options

Room, 1 King Bed

9.2 out of 10
Wonderful
(87 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(18 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.8 out of 10
Exceptional
(11 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(61 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(7 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(13 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Gilbert

Located in Gilbert, Tru by Hilton Gilbert is in the suburbs, a 2-minute drive from SanTan Village and 12 minutes from Superstition Springs Center. .This hotel is 11.2 mi (18 km) from Golfland Sunsplash and 11.6 mi (18.6 km) from Salt River Tubing.

What's nearby

  • Topgolf - 9 min walk - 0.8 km
  • SanTan Village Marketplace - 14 min walk - 1.2 km
  • SanTan Village - 14 min walk - 1.2 km
  • AZ Ice - 19 min walk - 1.6 km
  • The Boardhub - 2 min drive - 1.9 km

Getting around

  • Superstition Springs Transit Center - 18 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 30 min drive

Restaurants

  • ‪In-N-Out Burger - ‬16 min walk
  • ‪Main Event Gilbert - ‬8 min walk
  • ‪Dog Haus Biergarten - ‬13 min walk
  • ‪Grimaldi's Pizzeria - ‬9 min walk
  • ‪Cooper’s Hawk - ‬12 min walk

About this property

Tru by Hilton Gilbert

Suburban hotel with free breakfast and a 24-hour fitness center
Tru by Hilton Gilbert offers 98 air-conditioned accommodations with safes and hair dryers. 55-inch flat-screen televisions come with premium cable channels.

This Gilbert hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 98 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access and an arcade/game room.
Grab a bite from the snack bar/deli serving guests of Tru by Hilton Gilbert. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's games
  • Cot (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Playground
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Hilton Gilbert Property
Tru Hilton Gilbert Hotel
Tru Hilton Gilbert
Hotel Tru by Hilton Gilbert Gilbert
Gilbert Tru by Hilton Gilbert Hotel
Hotel Tru by Hilton Gilbert
Tru by Hilton Gilbert Gilbert
Tru Hilton Hotel
Tru Hilton
Tru by Hilton Gilbert Hotel
Tru by Hilton Gilbert Gilbert
Tru by Hilton Gilbert Hotel Gilbert

Reviews

Tru by Hilton Gilbert Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 673 out of 1006 reviews
Rating 8 - Good. 202 out of 1006 reviews
Rating 6 - Okay. 70 out of 1006 reviews
Rating 4 - Poor. 27 out of 1006 reviews
Rating 2 - Terrible. 34 out of 1006 reviews

Reviews

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rachael was totally welcoming and warm upon checking in. We loved the modern styling of the hotel and the pool felt great! Will definitely stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Arisma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, fun lobby, good breakfasts!
Stayed 1 night in Sep 2025

2/10 Terrible

Clive

Disliked: Cleanliness, staff & service
I had to check out early and they were completely unwilling to work with me. Charged me for 3 nights I wasn't even there.
Stayed 6 nights in Sep 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

salah

Travelled with family
Liked: Cleanliness, amenities
Very beautiful the room is very nice and clean
Stayed 2 nights in Sep 2025

10/10 Excellent

Angelica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rebecca (I think that’s what her name was) was absolutely amazing! Super inviting and friendly!! Would definitely stay here again!
Stayed 1 night in Sep 2025

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, amenities
Friendly staff. Clean room.
Stayed 1 night in Sep 2025

8/10 Good

Duwane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Minimal room. Outstanding breakfast

The room was clean but very minimal. No couch, or chair. No microwave. Only one seat at a desk. Location of the hotel was great for our needs. The breakfast was great, the best variety we have ever experienced.
Stayed 3 nights in Sep 2025

10/10 Excellent

Baltazar

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
by far one of the best hotels I've stayed in, while in Phoenix. I will be coming back to book again soon! well recommended.
Stayed 1 night in Aug 2025

6/10 Okay

Danny

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Need updates to standard amenities and technology. Smart TV in rooms do not allow streaming network services (e.g. Netflix, Amazon Prime, Hulu). There is no coffee maker in room (only place I’ve ever stayed without one). Sure, free coffee available in lobby area, but very inconvenient. Finally, keyless access to room (via mobile app) never worked so I used my key each time
Stayed 1 night in Aug 2025

8/10 Good

Chloe

Stayed 4 nights in Aug 2025

10/10 Excellent

BRADLEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tru Has Good Energy, Colorful and has a Good Vibe!

This place has a cool vibe, very colorful and was very comfortable for my mutts, as well. Finally, grabbed the breakfast on my last day, which was an added bonus. Had a joyful conversation with members of the staff, as well. One of the best hotel experiences I have ever had...would stay here again in a heartbeat!
Stayed 4 nights in Aug 2025

6/10 Okay

Phillip

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Julio

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Boyd

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great place to stay when visiting Gilbert
Stayed 2 nights in Aug 2025

10/10 Excellent

Kim

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! The only 2 downsides was tjat the shower is small and leaks put the shower door. And the 2nd is the breakfast ends too early- 9:00.
Stayed 2 nights in Aug 2025

8/10 Good

Heather

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Dominique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

carrie

Stayed 2 nights in Aug 2025

10/10 Excellent

Roger, Vista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & quiet in great location
Stayed 1 night in Aug 2025

10/10 Excellent

River

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

natalio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel. Near a lot of things
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
best pancakes!
Stayed 3 nights in Jun 2025

10/10 Excellent

Jesus Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent price for a great room nice and clean
Stayed 1 night in Aug 2025