The Queens Hotel

3.0 star property

Photo gallery for The Queens Hotel

View from property
View from property
Twin Room, Sea View | View from room
View from property
Desk, iron/ironing board, rollaway beds, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Pet-friendly

Explore the area

Map
The Promenade, Penzance, England, TR18 4HG
  • Penzance Beach
    ‪2 min walk‬
  • Penzance Ferry Terminal
    ‪7 min walk‬
  • St. Michael's Mount
    ‪7 min drive‬
  • Penzance (PZE-Penzance Heliport)
    ‪7 min drive‬

Room options

Standard Double Room, Bathtub

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

Twin Room

  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

Single Room, Bathtub

  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Twin Room, Bathtub

  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Double Room, Bathtub, Sea View

  • Sea view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Twin Room, Sea View

  • Sea view
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Single Room, Sea View

  • Sea view
  • 19 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

About the area

Penzance

When you stay at The Queens Hotel in Penzance, you'll be by the sea, within a 15-minute drive of St. Michael's Mount and Minack Theatre. .This hotel is 8.8 mi (14.1 km) from St Ives Harbour and 0.1 mi (0.1 km) from Grand Casino Amusements.

What's nearby

  • Penzance Beach - 2 min walk - 0.2 km
  • Penzance Ferry Terminal - 7 min walk - 0.6 km
  • Union Hotel - 8 min walk - 0.7 km
  • St. Michael's Mount - 7 min drive - 6.8 km
  • Mousehole Beach - 12 min drive - 4.4 km

Getting around

  • Penzance (PZC-Penzance Train Station) - 13 min walk
  • Newquay (NQY-Newquay Cornwall) - 63 min drive

Restaurants

  • ‪Penzance Promenade - ‬1 min walk
  • ‪The Dock Inn - ‬8 min walk
  • ‪The Tremenheere - ‬8 min walk
  • ‪The Cornish Hen - ‬8 min walk
  • ‪The Globe - ‬7 min walk

About this property

The Queens Hotel

Hotel in Penzance with free breakfast and a 24-hour front desk
The Queens Hotel offers 72 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Penzance hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 72 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a hair salon. This hotel also features a television in a common area and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (76 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1862
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between December 22 and January 29.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 75.0 per stay
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: GBP 75.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Queens Hotel Penzance
Queens Penzance
The Queens Hotel Hotel
The Queens Hotel Penzance
The Queens Hotel Hotel Penzance

The Queens Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 213 out of 577 reviews
Rating 8 - Good. 220 out of 577 reviews
Rating 6 - Okay. 102 out of 577 reviews
Rating 4 - Poor. 35 out of 577 reviews
Rating 2 - Terrible. 7 out of 577 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Hot noisy but friendly

The room was boiling hot no way to control the temperature, you could hear everyone’s movements so it’s a noisy hotel but staff were friendly and welcoming
Stayed 2 nights in Apr 2025

8/10 Good

Adam

Business traveller
Liked: Staff & service, amenities
Staff were very friendly. Bedroom had some damage on the wall and some dust on the ceiling, but bedding smelled fresh and bathroom was clean and warm. Had a Philly cheese sandwich, a bit disappointed with it but dessert was very good (coconut pannacota)
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
The service was very slow most of the time . The staff are young and friendly. The decor in the bedroom is tired along with the furniture. Windows quite draughty . Downstairs is impressive and modern .
Stayed 7 nights in Apr 2025

10/10 Excellent

GRAHAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good service and friendly staff.
Stayed 1 night in Apr 2025

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Kim

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is clean but it all needs updating. The rooms are big but a mis match of furniture, and two uncomfortable and grubby tub chairs. The bathroom was huge but very neglected. It could have a huge walk in shower instead of a bath tub. The breakfast buffet was very limited, no pastries or crumpets. Not even a selection of milks. No fresh fruit. The cooked breakfast was nice. The staff were all friendly. Wouldn’t stay here again
Stayed 2 nights in Mar 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, clean and spacious. Friendly and attentive staff.
Stayed 1 night in Mar 2025

8/10 Good

David

Liked: Cleanliness
Disliked: Amenities
Acceptable for the price. Some staff were lovely but the server at breakfast was particularly blasé and cantankerous.
Stayed 2 nights in Mar 2025

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced.
Stayed 1 night in Mar 2025

8/10 Good

Jesse

Business traveller
Liked: Staff & service

Great staff

Many thanks to all the staff. They have been truly wonderful and I expect to return before too long anon.
Stayed 1 night in Mar 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal Location. Well Staffed. Friendly & Attentive. Wonderful Food. Especially the Breakfast. Fine Room. Everything i Needed. Will Return. When Back in Cornwall.
Stayed 2 nights in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

John step

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nigel

Liked: Cleanliness, property conditions & facilities, room comfort

Stop over.

Stop over very comfortable and clean very good breakfast.
Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Just a nice old hotel with excellent views
Stayed 1 night in Nov 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service
The hotel shows its age; although, that is part of the local attraction and charm. Restaurant service was excellent, in particular. Front desk staff were very welcoming and helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jenny

Liked: Staff & service, property conditions & facilities
Perfectly situated within east walking distance of town centre, sea front and other facilities. Staff very friendly and helpful in lots of different ways, breakfast very good indeed (lots of choice) and rates very reasonable. I booked because Premier Inn full but next time I would have this as first choice.
Stayed 6 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
All gooy
Stayed 1 night in Oct 2024

10/10 Excellent

dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel
Stayed 1 night in Sep 2024

6/10 Okay

Claire

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Thura

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Too pricey for the condition of the room and amenities
Stayed 3 nights in Sep 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place to lay my head en route from the Scillies, especially because the ferry had to run late because of poor weather. Thank you.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024