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The Queens Hotel

3.0 star property

Photo gallery for The Queens Hotel

Twin Room, Sea View | View from room
Breakfast, lunch, dinner served; British cuisine
Twin Room, Sea View
Breakfast, lunch, dinner served; British cuisine
Free daily full breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar

Explore the area

View map
The Promenade, Penzance, England, TR18 4HG
  • Place, Penzance Beach
    ‪2 min walk‬
  • Place, Union Hotel
    ‪5 min walk‬
  • Place, Penzance Ferry Terminal
    ‪8 min walk‬
  • Airport, Penzance (PZE-Penzance Heliport)
    ‪4 min drive‬

Room options

View all photos for Single Room, Sea View

Single Room, Sea View

Single Room, Sea View

9.6 out of 10
Exceptional
(8 reviews)
  • 19 sq m
  • Sea view
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room, Sea View

Twin Room, Sea View

Twin Room, Sea View

8.8 out of 10
Excellent
(5 reviews)
  • 26 sq m
  • Sea view
  • Sleeps 2
  • 1 Single Bed

View all photos for Double Room, Bathtub, Sea View

Desk, iron/ironing board, rollaway beds, free WiFi

Double Room, Bathtub, Sea View

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, Bathtub

Combined shower/bathtub, free toiletries, hair dryer, towels

Single Room, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room

Desk, iron/ironing board, rollaway beds, free WiFi

Single Room

8.4 out of 10
Very good
(9 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, Bathtub

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Double Room, Bathtub

8.0 out of 10
Very good
(7 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Double Room

7.6 out of 10
Good
(5 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Bathtub

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Twin Room, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Twin Room

Desk, iron/ironing board, rollaway beds, free WiFi

Twin Room

8.6 out of 10
Excellent
(7 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Single Bed

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About the area

Penzance

Located in Penzance, The Queens Hotel is by the sea, within a 5-minute walk of Penzance Beach and Penlee House Gallery and Museum. .This hotel is 0.3 mi (0.4 km) from Jubilee Pool and 0.4 mi (0.6 km) from Penzance Ferry Terminal.

What's nearby

  • Penzance Beach - 2 min walk - 0.2 km
  • Union Hotel - 5 min walk - 0.4 km
  • Egyptian House - 6 min walk - 0.6 km
  • The Exchange - 6 min walk - 0.6 km
  • Penzance Ferry Terminal - 8 min walk - 0.7 km

Getting around

  • Penzance (PZC-Penzance Train Station) - 13 min walk
  • Newquay (NQY-Newquay Cornwall) - 63 min drive

Restaurants

  • ‪The Dock Inn - ‬8 min walk
  • ‪Jubilee Pool Café - ‬5 min walk
  • ‪The Dolphin Tavern - ‬7 min walk
  • ‪45 Queen Street - ‬6 min walk
  • ‪Wren And Raven - ‬8 min walk

About this property

The Queens Hotel

Hotel in Penzance with free breakfast and a 24-hour front desk
The Queens Hotel offers 72 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Penzance hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 72 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a hair salon. This hotel also features a television in a common area and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (76 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1862
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 22 and January 29.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 75.0 per stay
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: GBP 75.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Queens Hotel Penzance
Queens Penzance
The Queens Hotel Hotel
The Queens Hotel Penzance
The Queens Hotel Hotel Penzance

The Queens Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 253 out of 662 reviews
Rating 8 - Good. 248 out of 662 reviews
Rating 6 - Okay. 112 out of 662 reviews
Rating 4 - Poor. 40 out of 662 reviews
Rating 2 - Terrible. 9 out of 662 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no further comment
Stayed 5 nights in Sep 2025

10/10 Excellent

Sally

Stayed 1 night in Sep 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, room comfort

Sea view room.

Enjoyed my stay and will be going again. It's good to have the restaurant operating again for evening meals so you can relax after a day out and eat in comfort.
Stayed 2 nights in Sep 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff friendly Views lovely, food great
Stayed 5 nights in Aug 2025

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid place that reflects the grandeur of a past era. ' A grand old lady' in , what must be, the very best location in Penzance. Just across the road is the extra wide prom and the sea. Amazing panoramic views. The staff are delightful andextremely helpful. We're happy to stay again when in the area.
Stayed 1 night in Sep 2025

4/10 Poor

Andrew

Upgrades need to be done if you really want a more convenient environment like redecorate floors and more overhaul.
Stayed 1 night in Sep 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

6/10 Okay

Ravi, London

Travelled with partner
Disliked: Cleanliness
The hotel has a good location within walking distance from the station, which is very convenient. However, I found the rooms to be quite basic, and the breakfast options were limited. My room also only had a view of the back of some flats, which was a little disappointing
Stayed 2 nights in Aug 2025

10/10 Excellent

FAWZIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel and views of the sea in Penzance had a restful nights sleep was given a quiet room and the breakfast was very good lots of Vegan choices. Wonderful stay will definitely highly recommend to friends and family. Thank you.
Stayed 1 night in Sep 2025

4/10 Poor

Donna

Travelled with partner
Disliked: Amenities, property conditions & facilities
Bathroom black mould, cold tap wobbled. Floor was patched up and broken dirty, towel rail rusty. Bed sheets not even tucked in. Breakfast basic staff spot wiped table so we had crumbs and sticky marks, waitress put fingers in cups. One waitress has a polo shirt that looked as if not been washed for a while no aprons. Tea was tepid ran out of brown bed. Exceptional over priced. Would not return
Stayed 2 nights in Aug 2025

10/10 Excellent

Marrion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Queens Hotel is unassuming from the outside - but once inside you're stepping back in time....it is spacious and charming with lots of amazing history and culture captured in the wonderful pieces on display that take you back,there is even a piano in the lobby. At one point on entry to the narrow lift, I thought I was in the movie 'the Shining' lol but that's just my sense of humour. There are super tall ceilings in the rooms with large windows. I had a great sense of freedom allowing me to completely relax. The room temprature was perfect no matter the weater outside. The Bathromm was spacious with hot water at any time of day and a sense of the super natural with a flikering light letting me know someone 'was' there - but remember I was in the Shining movie mode ;-) My seaview was breath taking the coastal view of Newly and Penrith held me captive for days. The food is delicious breakfast choices in abaundace if i had to gripe about anything it would be limited options of non alcohlic drink but really it didnt matter a nice to have but not the end of the world. The staff are warm professional good hardworking people who seem to be multi-tasking in their roles but friendly too. I was treated well what more can I say except - highly recommended and book a seaview otherwise there is no point!
Stayed 4 nights in Aug 2025

6/10 Okay

Anne marie

Travelled with partner
The building and facilities are quite shabby. Lots of mold in the bathroom. Terrible food . The saving grace of this little hotel is is staff. World class service and friendliness . True Cornish hospitality. Would I stay again? I think I would.
Stayed 1 night in Aug 2025

8/10 Good

Mrs Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
See my comments about sense of a 1930s Grand seaside hotel which covers most aspects of my stay.
Stayed 2 nights in Aug 2025

2/10 Terrible

ROBERT

Travelled with family
Disliked: Staff & service
This is clearly a low budget operation with one exception…the high room rates. Poor quality at superior cost!
Stayed 2 nights in Aug 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and convenient
Stayed 3 nights in Aug 2025

6/10 Okay

Robert

Liked: Cleanliness
Hotel was a bit tired and dated. Room comfortable and clean. With great sea view. Breakfast ok but poor range of choices in buffet. Overall, pricey at £220 for a double room with sea view.
Stayed 1 night in Aug 2025

6/10 Okay

Richard

Disliked: Property conditions & facilities

Queens Penzance

Ordered room with bath, only a poor shower! Carpet stained wardrobe door stuck. Mentioned to reception and they said sometimes they have to move rooms around. Would tell maintenance man re door. Staff very nice but generally room needed updating. As was most expensive of three hotels booked in SW would not return.
stained carpet and table
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
We had four rooms 2 had sea views and were very large. The other 2 were smaller but more modern. The staff were extremely helpfull
Stayed 2 nights in Jul 2025

8/10 Good

Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful. Food was excellent. Need to change the menu a bit more for variety. The room and beds were very comfortable.
Stayed 4 nights in Aug 2025

8/10 Good

Monica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness

Not for everyone, but a timeless treasure

This old hotel is delightful in its historical ambiance. The staff was wonderful. However, the whole place needs paint, carpet and a thorough cleaning. My room had dirt clumps on the carpet and pieces of plastic (as would come on a straw.) The whole wing smelled musty and dank. If you can handle the creepy, dirty carpets and dust, it’s an experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended perfect place!

Mark and Karen are fantastic hosts. The rooms are very clean and comfortable, with lots of extras provided. The breakfast foods prepared by Karen are delicious!
Stayed 1 night in Jul 2025

6/10 Okay

Diane

Stayed 2 nights in Jul 2025

10/10 Excellent

Zheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good ala carte breakfast. Located beside the beach and walkable from train station. Only thing was the shower faucet water jet is weak
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Very handy for Penlee Park Theatre. Staff very friendly and helpful.
Stayed 3 nights in Jul 2025