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One of the nicest hotels I've ever stayed in, helpful and polite staff, calm and peaceful surroundings.

The hotel is luxurious without being stuffy. All the staff I encountered were friendly, professional and helpful. The room was very clean and comfortable and I especially enjoyed the cookies. The communal areas are fantastic, so comfortable and brilliant for reading a book with a view. The breakfast has lots of options and is delicious. Looking forward to my next visit.

We thoroughly enjoyed our 1 night stay at the Harbour Hotel; reception staff were friendly and informative as were the bar staff. The estuary room we had was nice, with every amenity we needed, including a free gin (would have been even better if the tonic was free). Perfectly located to walk into town and lovely views of the river from the restaurant / bar. Breakfast was good, although there is a £10 charge for cooked options.

Awful experience. Room was in a terrible condition- rusty handle in shower, paint flaking from woodwork and stained carpets. Would never stay here again

The Bodmin Jail Hotel was amazing, really well presented and the history has been preserved brilliantly. During our stay we did the after dark ghost tour which again was an amazing experience our guide Kee was very knowledgeable and friendly, overall I would highly recommend a visit to either the hotel or the attraction

I spent 3 nights for work, the location is amazing, the hotel is old but in a good condition and clean The staff were terrible, the lady who did the check in was not bad, but others were not friendly at all when I go in or out saying hi they either do not answer back or just a cold hi in return The lady who did the check out was very bad ,I came and said : good morning I want to check out,, she didn’t look at my face, didn’t say good morning, jut : room number? Said:103 , she( didn’t look at me at all): ok , I was expecting: thank you, I hope you had a good time with us !!!! but no, nothing at al.