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no hot water

Very nice, centric place in Bernal. Overall the town is very noisy with all-terrain tourist vehicles blasting loud music. Recommend using ear plugs. The hotel was super nice and clean. Staff were very friendly. I would definitely stay here again!

The hotel is just gorgeous! The grounds beautiful and the panoramic views breathtaking. Staff sis helpful and nice. The restaurant in the hotel has really good food. You can easily walk down to town for more dining options and shopping.

We visited from the States, and we really enjoyed our stay! I loved that it was higher on the hill above the other hotels and had the perfect view of the Peña de Bernal. The staff was very helpful, and someone was always at the gate to make sure we could enter, whether we were driving in or walking in. Downtown was maybe a five-minute walk down the hill, which was perfect (but you need to be okay with walking up and down a hill on somewhat uneven roads). The wineries were only about 20 minutes away, which was where we visited for an entire afternoon. The breakfast was convenient and delicious as well- there was cereal, chilaquiles, eggs, yogurt, and fruit every morning. We would stay here again!

To shower you had to choose very hot water or cold, the knobs were hard to control. The hotel is closed at 10:00 pm and cannot go out or in until the next day, no front desk service.

Excelente servicio y atención