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Hotel Zidada and Chalets

4.0 star property

Photo gallery for Hotel Zidada and Chalets

Grand Chalet, 1 Bedroom, Kitchenette
Superior Cabin, Mountain View
Panoramic Cabin, Mountain View | Private spa tub
Premier Cabin, Mountain View
Executive Chalet

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Parking included

Explore the area

View map
Calle la Mora S/N, El Gallito, Ezequiel Montes, QUE, 76680
  • Museo del Dulce
    ‪12 min walk‬
  • Pena de Bernal
    ‪2 min drive‬
  • Viñedos Donato
    ‪12 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪36 min drive‬

Room options

View all photos for Comfort Cabin, Mountain View

Comfort Cabin, Mountain View

Comfort Cabin, Mountain View

  • 65 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Chalet, 1 Bedroom, Kitchenette

Grand Chalet, 1 Bedroom, Kitchenette

Grand Chalet, 1 Bedroom, Kitchenette

  • 65 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed, 1 Queen Sofa Bed and 2 Twin Beds

View all photos for Family Cabin

Family Cabin

Family Cabin

  • 74 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Cabin

Deluxe Cabin

Deluxe Cabin

  • 65 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin, 1 Double Bed

Traditional Cabin, 1 Double Bed

Traditional Cabin, 1 Double Bed

  • 37 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Cabin, Mountain View

Junior Cabin, Mountain View

Junior Cabin, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Cabin

Executive Cabin

Executive Cabin

  • 37 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Cabin

Premium Cabin

Premium Cabin

  • 65 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed OR 2 Queen Beds

View all photos for Superior Cabin, Mountain View

Superior Cabin, Mountain View

Superior Cabin, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Cabin, Mountain View

Panoramic Cabin, Mountain View

Panoramic Cabin, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Cabin, Mountain View

Premier Cabin, Mountain View

Premier Cabin, Mountain View

  • 65 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Cabin, Mountain View

Elite Cabin, Mountain View

Elite Cabin, Mountain View

  • 65 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Cabin

Signature Cabin

Signature Cabin

  • 65 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 1 Queen Bed

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About the area

Bernal

A stay at Hotel Zidada and Chalets places you in the heart of Ezequiel Montes, within a 15-minute walk of Pena de Bernal and Museo del Dulce. .This hotel is 24.9 mi (40.1 km) from El Geiser Thermal Pools and 5.3 mi (8.6 km) from Finca Sala Vivé by Freixenet México.

What's nearby

  • Museo del Dulce - 12 min walk - 1.0 km
  • Pena de Bernal - 2 min drive - 1.2 km
  • Viñedos Donato - 12 min drive - 8.3 km
  • Finca Sala Vivé by Freixenet México - 13 min drive - 9.8 km
  • Vinedos La Redonda - 25 min drive - 16.6 km

Getting around

  • Queretaro Intl. Airport (QRO) - 33 min drive

Restaurants

  • ‪Gorditas y micheladas el Negrito - ‬4 min walk
  • ‪Terraza Parador Bernal - ‬5 min walk
  • ‪Terraza Hotel Real de la Peña - ‬3 min walk
  • ‪Restaurante Milo’s - ‬3 min walk
  • ‪Folk - ‬3 min walk

About this property

Hotel Zidada and Chalets

Hotel with free breakfast, near Pena de Bernal
Hotel Zidada and Chalets offers 23 accommodations, which are accessible via exterior corridors and feature safes and bathrobes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 43-inch Smart televisions come with premium cable channels.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Stay in one of 23 guestrooms featuring Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance. This hotel also features a picnic area, barbecue grills, and a reception hall.
A complimentary full breakfast is served daily from 8:30 AM to 11:30 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 8:30 AM and 11:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 8:30 AM to 11:30 AM

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Front entrance ramp
  • Thin carpet in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 floor
  • 23 buildings
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

Food and drink

  • Electric kettle
  • Meal delivery service
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 800 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Pet fee: MXN 800 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Firewood fee: MXN 60 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Hotel Zidada Chalets
Hotel Zidada and Chalets Hotel
Hotel Zidada and Chalets Ezequiel Montes
Hotel Zidada and Chalets Hotel Ezequiel Montes

Hotel Zidada and Chalets Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 47 out of 76 reviews
Rating 8 - Good. 17 out of 76 reviews
Rating 6 - Okay. 4 out of 76 reviews
Rating 4 - Poor. 4 out of 76 reviews
Rating 2 - Terrible. 4 out of 76 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Luis Alfredo

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing Stay – Lacking Basics and Comfort

Sure! Here’s a naturally worded, native-style review in English: ⸻ Unfortunately, I wouldn’t recommend this hotel. The room didn’t have air conditioning, which made the stay really uncomfortable. The beds were of very poor quality—hard to sleep on—and the bedding felt cheap and worn out. They also didn’t provide basic amenities like body soap, which is really surprising for any hotel. To top it off, checkout was incredibly slow. They insisted on checking each room manually before letting guests leave, which felt disorganised and unnecessary. Definitely not worth the price.
Stayed 1 night in Apr 2025

10/10 Excellent

Elmer

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended
Stayed 2 nights in Apr 2025

4/10 Poor

Mario, SAN DIEGO

Disliked: Staff & service, property conditions & facilities
this property has a very nice location, but the service is terrible starting at the gate, lack of services as well as extremely poor food service, never received information about amenities or other services. The water for the shower is extremely hot or cold, not able to regulate. Pictures of the property are beautiful but once get there everything was deceiving.
Stayed 3 nights in Mar 2025

10/10 Excellent

Hebatalla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel with great views of Piña de Bernal. Staff is super super helpful, would love to come back
Stayed 2 nights in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias por todo y en especial a Héctor por tomarse el tiempo de explicarnos todo.
Stayed 1 night in Feb 2025

10/10 Excellent

Moises

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alguien estuvo cortando leña en la noche. Hacía mucho ruido
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I considered a lot of options in Bernal but I'm glad I chose this hotel. I felt very safe and cozy. The view of the monolith was unbeatable! The staff were welcoming and breakfast delicious outdoors. My room and the grounds were like a fairy tale!
Stayed 2 nights in Dec 2024

10/10 Excellent

Guillermo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hermoso lugar. Excelentes vistas. Bonito ambiente. Hacen falta cafeteras y un restaurante.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lucero

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnífico hospedaje, vistas increíbles, céntrico, excelente atención
Stayed 2 nights in May 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 2 nights in May 2025

10/10 Excellent

Carla

Stayed 1 night in Apr 2025

10/10 Excellent

Rosalio

Stayed 1 night in Apr 2025

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie Araceli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jean-Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place ! Unbelievable!
Stayed 1 night in Apr 2025

10/10 Excellent

Marco Antonio

Stayed 1 night in Mar 2025

10/10 Excellent

eduardo

Muy bien todo
Stayed 1 night in Mar 2025

10/10 Excellent

Gustavo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel y hospitalidad
Stayed 1 night in Mar 2025

10/10 Excellent

Rocío

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones están bien cuidadas, la limpieza de 100 y la llegada es muy fácil
Stayed 2 nights in Feb 2025

4/10 Poor

Arturo

Disliked: Staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente propiedad
Stayed 2 nights in Feb 2025

10/10 Excellent

Jorge Salvador, Querétaro

Liked: Cleanliness, staff & service, property conditions & facilities
Extraordinario lugar
Stayed 2 nights in Feb 2025

8/10 Good

Alejandro David anaya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hay ciertos aspectos que anuncian que están manejados, por ejemplo el tamaño de la habitación en metros cuadrados, pero cuando llegas el espacio total si es el que dicen, pero el espacio donde duermes es mucho mas chico, y la cama la anuncian como Queen size y en realidad es una matrimonial. Fuera de eso, es un hotel bonito y limpio, pero no cumple con las expectativas de las fotos.
Stayed 1 night in Jan 2025

10/10 Excellent

Gerardo

Stayed 1 night in Dec 2024

8/10 Good

Guillermo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Precioso lugar solo el trato de recepción algo hostil
Stayed 1 night in Oct 2024