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Good size room staff lovely. Unfortunately the room was freezing cold and the duvet was paper thin. Card for the room didn’t work and we had to keep going back down 2 flights of stairs to get the card reprogrammed.

Great value for money especially as the room price included breakfast which was a nice surprise! Staff were friendly and helpful and our room was spacious and well appointed if a little shabby in places…..the only thing we struggled with was the heating system, it was a bit complicated so really needs updating or some instructions given, thanks.

The room was not booked with a dog even that was requested at Hotels.com. The friendly recpetionist organised a room for me and my dog, but it was £20 more expensive, There was a dog charhe of 35£ instead of 25£ as on the website. I did get a room looking at a wall and it was so intensly smelling fo fresh paint that I had a headache and couldn't sleep esp a flickering fire alarm just above the bed wasn't helpful either. And all this "joy" for £189, no dogbed or towels (as described on the website), the food was average, the breakfast eggs and tomatos were cold and dry. Really not impressed. The restaurant might have seen better days. The views were mazing, but not from my room....

Too many misbehaved dog whining continually in the bar area, one not on lead, therefore it kept coming under our table and sniffing!!

I was staying at your UK Peterborough hotel. I'm sorry but I've paid a lot of money to have work carried outside my door when I was working. I know maintenance has to happen but when I asked if they could come another time I was rudely greatest. Everything else was fine and stay was ok after that bit for the whole afternoon yesterday it was appalling.

It was an excellent stay.Very clean well decorated.Lovely food.Excellent staff