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I love staying at Porto Palace! The staff have excellent customer service skills, are courteous and always have a smile. They accommodated every request I made and provided guidance when needed. Thank you for providing an amazing gym with wonderful selection of music! Spa was incredible!!!! Breakfast options are excellent and hours are convenient. This is the best hotel in Thessaloniki!!!! Thank you for making our stay amazing!
There was nothing nice about the receptionists in Porto both very rude.
I've booked to have resort experience with breakfast... Its not possible there... Nothing is possible in that place... They say that you've bookex "room only". .. Really? Theres no resort experience beside they overcharge everything...
It's the "Bar Only" you rather have drinks here have a good time and look for another room only experience.
Large and comfortable room, amazing bathtub. Excellent coffee at the bar and food at the restaurant. Two different front desk agents graciously helped me fix an error made by a local covid pcr testing facility. I was thrilled with this hotel and its staff.
The toilet floor needs to be anti slip proofed and the rooms don’t have electric kettle or complimentary water or coffee/tea so disappointing. Other than these the room is comfortable.
Large open plan lobby/lounge area with a bar. Fabulous breakfast! There is rooftop terrace with a full restaurant menu and bar service with a couple of plunge pools which we enjoyed.It has a great view over the mountains or the town.
Spotlessly clean throughout. The only small drawback is the location which is next to the old port buildings now mostly derelict . There are no bars/shops/restaurants within a half hour walk. Taxi into town is around 5 euros.
We were advised of a hotel change 4 months ago. Very nice hotel with everything you can expect. Staff were friendly and went out of there way to assist you. The only issue was the location, right next to the wharf lol. Otherwise a superb hotel.
The Porto Palace Hotel has nice views of the port. A little outside the city center which meant a nice long walk to shop, eat out and see the sites or a taxi ride. But it also meant it was peaceful and quiet.
This hotel also had some nice amenities. There is an onsite restaurant, which served a nice breakfast buffet. There was a fitness center which provided massages. The masseuse was excellent. There was a small business center where we were able to use the internet and print out passes. The only amenity we were disappointed in was due to cultural differences. This hotel also has 2 spas. In America we call these hot tubs and the water is typically 100 degrees or higher. When we went to use the spas the water was very cool. We discovered in Greece the spas are set to room temperature. Not what we were expecting or enjoyed.
The staff we met were all friendly and helpful and went out of their way to serve us. I would recommend this hotel for your next visit to Thessaloniki