Pet friendly accommodation in Pathumwan

the room was spacious.

Great location.

I had high expectations for this property based on its reputation, modern facilities, and strong reviews highlighting cleanliness, location, and service. Unfortunately, my experience with their customer flexibility and guest support during real travel disruptions was extremely disappointing. hotels +1 Due to circumstances completely outside of my control, my flight was canceled and rerouted because of airport fuel shortages, significantly delaying my arrival into Bangkok. I contacted the hotel immediately from the airport to request a simple adjustment to my arrival date. Despite the situation being clearly legitimate and time-sensitive, the hotel showed no willingness to accommodate, adjust, or offer any flexibility. This was especially frustrating given that hospitality—particularly at a luxury property—should include a level of understanding for real-world travel disruptions. It’s worth noting that the hotel’s own policies can be quite rigid, with non-refundable conditions applying in many cases, even for early changes or adjustments. However, policies should not completely override basic customer care and situational judgment. Grande Centre Point Prestige Because of this experience, I chose not to stay at the property and instead booked with Carlton Hotel Bangkok Sukhumvit, where the overall experience and service level were significantly better and more aligned with what I expect from a premium hotel.

Breakfast buffet is fantastic, great middle eastern/ mediterranean offering. Clean spacious room and pillow selection. 24hr room service. Gym is decent size, spa is decent size, sauna & steam room is small with uneven floor. Locker in change room should have rubber slides instead of fabric slippers. Well located to major malls including central world and the golf cart transport is very handy. 2nd time staying here and will definately be back. My requests/recommendations: cold plunge pool, rubber slides in change room, protein smoothie/shake options at breakfast, mango available at buffet breakfast.

Yes great breakfast. Small but legit gym

Older hotel. I was told they were upgrading my room to a corner suite. The room I was given was on the corner of a busy street and the room has no sound proofing and old wooden blinds. Had a very hard time sleeping. The balcony had not been cleaned in a long time. Found dirt on the floor, microwave was very dirty, shower head had mold and parts plastic pieces falling out of it. They were kind enough to change the shower head after I complained but it was clear it had not been cleaned or inspected in some time. Staff speaks little English and they seem more concerned with guest running away from paying their bills than customer service. I was told to sign a bill for laundry while I was in the process of paying for it in cash. After a few days I decided to change hotels and move my stuff before checking out. The staff would not listen to me that I was not checking out and refused to let me leave. I understand the concern but I had every intention of coming back (which I did) not to mention I had already paid for the room. They spoke to my taxi driver in Thai so I would not understand what was happening. Very sad to write this because I have always like the grande centre point line of hotels but unfortunately this was a horrible experience for me.