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Basingstoke Hotel

4.0 star property

Photo gallery for Basingstoke Hotel

Indoor pool
In-room safe, individually decorated, individually furnished, desk
Gym
Exterior detail
Exterior detail

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Scures Hill, Nately Scures, Hook, England, RG27 9JS
  • Place, Basingstoke Canal
    ‪3 min drive‬
  • Place, Festival Place
    ‪6 min drive‬
  • Place, The Anvil
    ‪7 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪45 min drive‬

Room options

View all photos for Standard Single Room

In-room safe, individually decorated, individually furnished, desk

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, No Windows (Budget)

In-room safe, individually decorated, individually furnished, desk

Double Room, No Windows (Budget)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room

In-room safe, individually decorated, individually furnished, desk

Executive Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • Sleeps 3
  • 2 Single Beds

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About the area

Hook

With a stay at Basingstoke Hotel in Hook, you'll be within a 5-minute drive of Odiham Castle and Basing House. .This hotel is 4.1 mi (6.6 km) from West Green House Garden and 4.1 mi (6.6 km) from Mill Field Nature Reserves.

What's nearby

  • Basingstoke Canal - 3 min drive - 4.0 km
  • Basing House - 6 min drive - 6.3 km
  • Festival Place - 6 min drive - 8.6 km
  • Wote Street Willy - 6 min drive - 8.9 km
  • The Anvil - 7 min drive - 8.9 km

Getting around

  • Hook Station - 2 min drive
  • Heathrow Airport (LHR) - 47 min drive

Restaurants

  • ‪The Hampshire Court Hotel - ‬6 min drive
  • ‪The Hoddington Arms - ‬7 min drive
  • ‪The Mill House - ‬2 min drive
  • ‪Fountains Coffee Shop - ‬5 min drive
  • ‪The Derby Inn - ‬2 min drive

About this property

Basingstoke Hotel

Basingstoke Hotel offers 100 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 100 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including a health club, an indoor pool, and a sauna. Additional features at this hotel include wireless internet access (surcharge), wedding services, and a television in a common area.
Satisfy your appetite for dinner at the hotel's restaurant, Scures Restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 9 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Hook? This hotel has 9623 square feet (894 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge between 6:30 AM and 9 AM on weekdays.
Scures Restaurant - This restaurant serves breakfast and dinner.
Lounge Bar - This bar serves lunch, dinner, and light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (GBP 7 per night)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday full breakfast available 6:30 AM to 9 AM for a fee: GBP 12 to 15 for adults and GBP 6 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lounge Bar
  • Scures Restaurant

Things to do

  • Fitness classes
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 9,623 square feet of conference space
  • Computer station
  • Meeting rooms

Spa

  • 4 treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Fee for wireless internet in public areas: GBP 7.00 per night (rates may vary)
  • Pet fee: GBP 10.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Property is also known as

Britannia Basingstoke Country Hotel
Britannia Basingstoke Country
Basingstoke Country Hotel
Basingstoke Country Hotel Spa
Britannia Basingstoke & Hook
Britannia Basingstoke Country Hotel & Spa Hook
Britannia Basingstoke Country Hotel & Spa Hotel
Britannia Basingstoke Country Hotel & Spa Hotel Hook

Basingstoke Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 219 out of 1001 reviews
Rating 8 - Good. 267 out of 1001 reviews
Rating 6 - Okay. 220 out of 1001 reviews
Rating 4 - Poor. 155 out of 1001 reviews
Rating 2 - Terrible. 140 out of 1001 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

MASUM

Disliked: Cleanliness, staff & service, amenities
Customer service was absolutely poor. I was waiting at the counter while staff were talking about vouchers with their backs turned to me. I pressed the bell to get their attention, but I was totally ignored. Eventually, I got checked in, and this time the room was better than last, but it still didn't have a mixer tap, so that was inconvenient. I'm assuming all rooms are like this and would say they all definitely need an upgrade.
Stayed 1 night in Dec 2025

2/10 Terrible

MASUM

Disliked: Cleanliness, staff & service, amenities
The room wasn't cleaned properly; there were spider webs hanging everywhere. The hot and cold water taps were separate; it would have been ideal to have a mixer tap. It definitely needs updating. It was noisy, so I couldn't get good rest.
Stayed 1 night in Dec 2025

6/10 Okay

Patrick

Stayed 3 nights in Nov 2025

4/10 Poor

John

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Room small and noise from rooms both side coming threw the walls Went to order food in the bar to be told close early Shower system needs updating Had to pay for gym suana was not informed by H.com discount if done on booking
Stayed 2 nights in Nov 2025

6/10 Okay

Liz

Travelled with partner
Liked: Cleanliness
The staff were courteous but thin on the ground. Dinner booked for 6pm we ended up waiting an hour and a half for our main course. There were only 15 people in the dining room. The starters were reduced to a choice of 2 at the start. These arrived luke warm. By the time we got to desert 2 hours later my choice was no longer available. The standard of food served was poor. Some people left the dining room asked for refund and ordered a deliveroo which did arrive quicker than some people's mains. The staff were doing their best but everyone believed this was a management issue.
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
the Room was nice and big and clean
Stayed 3 nights in Nov 2025

6/10 Okay

Joyna

Stayed 1 night in Nov 2025

10/10 Excellent

Lauren

Stayed 1 night in Oct 2025

2/10 Terrible

Peter

Business traveller
Disliked: Staff & service, property conditions & facilities
TV and Wi-Fi are not working, and the blower in the bathroom is buzzing all night. Your procedures are inferior.
Stayed 1 night in Nov 2025

8/10 Good

steven

Stayed 1 night in Nov 2025

10/10 Excellent

Jamie

Stayed 1 night in Nov 2025

10/10 Excellent

Katie

Nice hotel, good for short stay
Stayed 1 night in Oct 2025

10/10 Excellent

Gareth

Stayed 3 nights in Oct 2025

8/10 Good

Ewan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Main issue was it was quite cold and they had not turned the heating on in rooms. Got several excuses, goes on for 4 hours then off for 4 hours, only just got HQs permission to turn it on, will take some time, but in 2 days we had 0 heating. No spare bedding in room, eventually after lots of complaining they found one rather tired looking fleece blanket for our twin room.
Stayed 2 nights in Oct 2025

6/10 Okay

Emma

Liked: Amenities
Disliked: Cleanliness
Rude inhelpful staff. Room was dirty
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Was ok
Stayed 2 nights in Oct 2025

8/10 Good

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price but slightly too "corporate" for us.

Easy parking. Friendly guy on reception on arrival and helpful lady when we left. Neither agreed with the lady in charge of the breakfast room about the times for breakfast though! There was a bit of a delay getting our key (I think our room had been changed at the last moment to accommodate someone who couldn't make the stairs). We had to ask how to use the electrical items (slot for key card on wall). Only one set of towels, but we were only staying a night, Shower temp a bit poor, though the sink tap was scalding. No heating in bathroom, so we left the door open after we went to bed to allow the warm air in there. Felt a bit "corporate" for us but it was a very reasonable price.
Stayed 1 night in Oct 2025

6/10 Okay

Connor

Stayed 2 nights in Oct 2025

10/10 Excellent

Anna

Stayed 6 nights in Oct 2025

10/10 Excellent

Jonny

Stayed 1 night in Oct 2025

8/10 Good

Sally

Liked: Cleanliness, property conditions & facilities
Hotel was very clean, easy to park. I am asthmatic and find some cleaning products aggrevate me so I messaged and asked if they could leave a window open for the room to air which they kindly did. The one thing that spoilt it for me was when I went to Reception and asked if I could have either another duvet or mattress topper that I could put under the sheet due to me having metal work in my back and finding the bed a little firm, I was told they didn't have any spare, which I find very hard to believe. My room was on the ground floor round the side of the hotel, it was lovely and quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay.
Stayed 1 night in Oct 2025

4/10 Poor

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service
Hotel was clean and nice.. Staff was brilliant... But no heating in the room.. Temp was 9° in the room Made the baby very poorly the day after.. Nice hotel tho.. Be ok in warmer months
Stayed 1 night in Oct 2025

4/10 Poor

Grahame

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Anna

Great
Stayed 1 night in Sep 2025