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JR WEST GROUP VIA INN UMEDA

3.0 star property

Photo gallery for JR WEST GROUP VIA INN UMEDA

Daily full breakfast (JPY 1760 per person)
Lobby
Daily full breakfast (JPY 1760 per person)
Front of property
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
1-20 Komatsubaracho, Kita Ward, Osaka, Osaka, 530-0018
  • Place, Osaka Station City
    ‪4 min walk‬
  • Place, Hankyu Umeda Main Store
    ‪4 min walk‬
  • Place, Grand Front Osaka Mall
    ‪7 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪60 min drive‬

Room options

View all photos for Single Room, Non Smoking (A)

Down duvets, free WiFi, bed sheets

Single Room, Non Smoking (A)

9.0 out of 10
Wonderful
(9 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, Non Smoking (B)

Down duvets, free WiFi, bed sheets

Single Room, Non Smoking (B)

8.0 out of 10
Very good
(3 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, Non Smoking (C)

Down duvets, free WiFi, bed sheets

Single Room, Non Smoking (C)

8.0 out of 10
Very good
(2 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Double Room, Non Smoking

Down duvets, free WiFi, bed sheets

Double Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

Down duvets, free WiFi, bed sheets

Twin Room, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking

Down duvets, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Single Room C Non smoking

Down duvets, free WiFi, bed sheets

Single Room C Non smoking

  • Sleeps 1

View all photos for Twin Room Non smoking

Down duvets, free WiFi, bed sheets

Twin Room Non smoking

  • Sleeps 2

View all photos for Single Room A-Non-Smoking

Down duvets, free WiFi, bed sheets

Single Room A-Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Viainn Single Room - Non Smoking

Down duvets, free WiFi, bed sheets

Viainn Single Room - Non Smoking

  • Sleeps 2

View all photos for Deluxe Twin (Non-smoking)

Down duvets, free WiFi, bed sheets

Deluxe Twin (Non-smoking)

  • Sleeps 2

View all photos for Double Room Non-Smoking

Down duvets, free WiFi, bed sheets

Double Room Non-Smoking

  • Sleeps 2

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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4.5 out of 5, Wonderful, 5,465 reviews
The price is AU$192
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About the area

Osaka

A stay at JR WEST GROUP VIA INN UMEDA places you in the heart of Osaka, within a 10-minute walk of Osaka Station City and Grand Front Osaka Mall. .This hotel is 2.6 mi (4.2 km) from Dotonbori and 2.7 mi (4.3 km) from Osaka Castle.

What's nearby

  • Osaka Station City - 4 min walk - 0.4 km
  • Hankyu Umeda Main Store - 4 min walk - 0.4 km
  • Pokemon Centre Osaka - 5 min walk - 0.5 km
  • Grand Front Osaka Mall - 7 min walk - 0.6 km
  • Umeda Sky Building - 14 min walk - 1.2 km

Getting around

  • Higashi-Umeda Station - 4 min walk
  • Osaka Station - 10 min walk
  • Itami Airport (ITM) - 27 min drive

Restaurants

  • ‪天神ホルモン - ‬1 min walk
  • ‪Vivahaus - ‬1 min walk
  • ‪BeeRUSH キタ店 - ‬1 min walk
  • ‪台北餃子張記 - ‬1 min walk
  • ‪牛角 はなれ阪急東通り店 - ‬1 min walk

About this property

JR WEST GROUP VIA INN UMEDA

JR WEST GROUP VIA INN UMEDA offers 217 air-conditioned accommodations with hair dryers and complimentary toiletries. Beds feature down comforters. 50-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, bidets, and toothbrushes and toothpaste. This Osaka hotel provides complimentary wireless Internet access. Housekeeping is offered daily and change of bedsheets can be requested.

Make yourself at home in one of the 217 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Full breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,760 for adults and JPY 1,760 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

More

  • At least 80% lighting from LEDs
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels
  • Streaming services

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Living room

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in Breakfast rate plans receive breakfast for guests age 12 and older. Breakfast is not included for children under 12 sharing existing bedding with their parent.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 1760 for adults and JPY 1760 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Via Inn Umeda Osaka
Via Umeda Osaka
Via Umeda
VIA INN Umeda
JR WEST GROUP VIA INN UMEDA
Jr West Group Via Umeda Osaka
JR WEST GROUP VIA INN UMEDA Hotel
JR WEST GROUP VIA INN UMEDA Osaka
JR WEST GROUP VIA INN UMEDA Hotel Osaka

JR WEST GROUP VIA INN UMEDA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 137 out of 239 reviews
Rating 8 - Good. 68 out of 239 reviews
Rating 6 - Okay. 27 out of 239 reviews
Rating 4 - Poor. 4 out of 239 reviews
Rating 2 - Terrible. 3 out of 239 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Precious

Stayed 4 nights in Dec 2025

8/10 Good

Helena, Ferntree Gully

Travelled with family
Liked: Staff & service, amenities
This hotel was in an excellent location to catch Public transport and also close proximity to lots of eating options. The room itself was a bit older and had some stains on the walls.
Stayed 4 nights in Dec 2025

10/10 Excellent

Alyssa

Stayed 2 nights in Dec 2025

10/10 Excellent

Yosuke, Cypress

Stayed 1 night in Dec 2025

10/10 Excellent

Chup Jenny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient of the location
Stayed 1 night in Nov 2025

6/10 Okay

Tejas Tovinkere

Travelled with family and small children
Liked: Cleanliness
Room is ridiculously small. If you're traveling with a kid, it's almost impossible to fit. No dining options for vegetarians. Prime location. Attached 7-11 helped
Stayed 1 night in Dec 2025

10/10 Excellent

Wei Shan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and room was clean
Stayed 1 night in Nov 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind staff, helped me with luggage shipment. Hotel was clean, amenities available in the lobby. Located in a shopping arcade with lots of food and karaoke next door. 7 Eleven connected to hotel. Do note it is a fairly busy area if that is a problem for you but the hotel itself was quiet despite that. Laundry with 4 wash+dry machines available on top floor, has lock mechanism (for 1h after finish) and the hotel TVs provide live updates on machines so you know when they are available or when your load has finished. Machines were always available from my experience. Would recommend if the area interests you.
Stayed 4 nights in Nov 2025

10/10 Excellent

Calvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience staying at this hotel in Osaka. There were plenty of amenities, the room was clean and they had a laundry room which was convenient. They also offer frequent room service such as towel changes, taking our trash, etc. The room is small but that is common in Japan and I think it was great for two people. The staff were very kind and helpful throughout our stay. There is also a 7 eleven in the building so if you want a late night snack you can just go downstairs to grab something. It’s in a populated area so the night life was amazing and there’s plenty of restaurants around that you can visit. Osaka station was nearby so it was very easy to travel around.
Stayed 5 nights in Nov 2025

10/10 Excellent

Loong

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room cleans everyday default and if not, every 3 days they would request to change need linen. Requested additional pillows and blanket was easy too. It's nearer to Osaka-Umeda metro line than JR Osaka.
Stayed 9 nights in Nov 2025

10/10 Excellent

Wan Sze

Stayed 1 night in Nov 2025

10/10 Excellent

Wan Sze

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staffs are helpful and polite, Hotel location is very convenient, even there are lots of restaurants nearby but it is not very noisy at night.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jiawei

Stayed 1 night in Oct 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The stay was great. The room was clean and the staff was very helpful and polite. This is the best location for a few reasons. It's right on top of Umeda station. This is basically a huge mall and food area with mostly locals living their daily lives. While still a busy area, there really aren't very many tourists in this area which is great. There is a small Sushi spot under the street that was my favorite place to eat sushi in Japan.
Stayed 1 night in Oct 2025

10/10 Excellent

Kin Hung George

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, convenient and cleanliness
Stayed 3 nights in Oct 2025

6/10 Okay

Kamay

Travelled with family
Liked: Cleanliness, staff & service
Very centrally located. Single rooms are tiny and get quite hot. Bathroom is also tiny. Fine for a short stay but for the money you may be able to get something a little more comfortable.
Stayed 5 nights in Aug 2025

10/10 Excellent

Emilia, Belen Heredia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service ! Double room with 2 twin beds was great… Location (Umeda) is interesting !!
Stayed 1 night in Oct 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great
Stayed 5 nights in Oct 2025

10/10 Excellent

Dharmasena

Liked: Cleanliness, staff & service, property conditions & facilities
Staff highly courteous and professional. Easy access to all metro lines and rail. Located in the middle of a humongous shopping mall.
Stayed 9 nights in Oct 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and quiet
Stayed 1 night in Oct 2025

10/10 Excellent

Roman

Stayed 2 nights in Oct 2025

10/10 Excellent

Tia

Stayed 2 nights in Oct 2025

8/10 Good

Natallia, Scarborough

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was good, average room size, big bathroom, very clean. Breakfast was good too. The use of laundry machine was 500 yen, however all the button commands are in Japanese, I had to call for help to start it. Also you enter a 4 digit secret code so only you can retrieve your laundry when finished. Also the area is difficult to navigate because most human traffic is underground, Umeda station is huge, dozens of exits. For 1st time visitor it is confusing.
Stayed 2 nights in Sep 2025

10/10 Excellent

Christian, Harbor City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Stella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location. very convenient to underground area & many dining options around. room was spacious enough for my son & i with our luggage. not the most spacious but enough to fit 2 carry on & a check in bag.
Stayed 2 nights in Aug 2025