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Imperial Hotel Osaka

5.0 star property

Photo gallery for Imperial Hotel Osaka

Exterior
Park Suite Twin Room, Non Smoking ,Lounge & Fitness Access
Down duvets, minibar, in-room safe, desk
Lobby
Indoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
1-8-50 Temmabashi, Kita-ku, Osaka, Osaka, 530-0042
  • Place, Kema Sakuranomiya Park
    ‪3 min walk‬
  • Place, Tenjimbashi-Suji Shopping Street
    ‪8 min walk‬
  • Place, Osaka Castle Park
    ‪16 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪61 min drive‬

Room options

View all photos for Imperial Floor Junior Suite Double(Non-smoking) With Lounge & Fitness Access

Down duvets, minibar, in-room safe, desk

Imperial Floor Junior Suite Double(Non-smoking) With Lounge & Fitness Access

  • Sleeps 2

View all photos for Imperial Floor Deluxe Double (Non-Smoking) With Lounge & Fitness Access

Down duvets, minibar, in-room safe, desk

Imperial Floor Deluxe Double (Non-Smoking) With Lounge & Fitness Access

  • Sleeps 2

View all photos for Standard Double Room, Smoking

Down duvets, minibar, in-room safe, desk

Standard Double Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

Down duvets, minibar, in-room safe, desk

Standard Double Room, Non Smoking

9.6 out of 10
Exceptional
(23 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking, River View

Down duvets, minibar, in-room safe, desk

Superior Double Room, Non Smoking, River View

9.8 out of 10
Exceptional
(21 reviews)
  • 40 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking, River View

Down duvets, minibar, in-room safe, desk

Superior Twin Room, Non Smoking, River View

10.0 out of 10
Exceptional
(11 reviews)
  • 40 sq m
  • River view
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room, Non Smoking, Connecting Rooms (For 4 Adults)

Down duvets, minibar, in-room safe, desk

Twin Room, Non Smoking, Connecting Rooms (For 4 Adults)

10.0 out of 10
Exceptional
(4 reviews)
  • 92 sq m
  • River view
  • Sleeps 4
  • 4 Single Beds

View all photos for Superior Triple Room, Non Smoking, River View

Down duvets, minibar, in-room safe, desk

Superior Triple Room, Non Smoking, River View

9.6 out of 10
Exceptional
(17 reviews)
  • 40 sq m
  • River view
  • Sleeps 6
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Triple Room, Smoking, River View

Down duvets, minibar, in-room safe, desk

Superior Triple Room, Smoking, River View

10.0 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • River view
  • Sleeps 6
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Twin Room, Non Smoking

Down duvets, minibar, in-room safe, desk

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Twin Room, Smoking

Down duvets, minibar, in-room safe, desk

Standard Twin Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Imperial Floor, Superior Double Room, Non Smoking, Lounge & Fitness Access

Imperial Floor, Superior Double Room, Non Smoking, Lounge & Fitness Access

Imperial Floor, Superior Double Room, Non Smoking, Lounge & Fitness Access

10.0 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Imperial Floor, Deluxe Twin Room, Non Smoking , Lounge & Fitness Access

Imperial Floor, Deluxe Twin Room, Non Smoking , Lounge & Fitness Access

Imperial Floor, Deluxe Twin Room, Non Smoking , Lounge & Fitness Access

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Non Smoking, Connecting Rooms (For 5 Adults)

Down duvets, minibar, in-room safe, desk

Twin Room, Non Smoking, Connecting Rooms (For 5 Adults)

10.0 out of 10
Exceptional
(2 reviews)
  • 100 sq m
  • River view
  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Park Suite Double Room, Non Smoking , Lounge & Fitness Access

Park Suite Double Room, Non Smoking , Lounge & Fitness Access

Park Suite Double Room, Non Smoking , Lounge & Fitness Access

  • 100 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Park Suite Twin Room, Non Smoking ,Lounge & Fitness Access

Park Suite Twin Room, Non Smoking ,Lounge & Fitness Access

Park Suite Twin Room, Non Smoking ,Lounge & Fitness Access

  • 100 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 2 Double Beds

View all photos for Imperial Floor, Deluxe Triple Room, Non Smoking , Lounge & Fitness Access

Imperial Floor, Deluxe Triple Room, Non Smoking , Lounge & Fitness Access

Imperial Floor, Deluxe Triple Room, Non Smoking , Lounge & Fitness Access

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Regular Floor Park King Suite Non Smoking With Lounge & Fitness Access

Down duvets, minibar, in-room safe, desk

Regular Floor Park King Suite Non Smoking With Lounge & Fitness Access

  • Sleeps 2

View all photos for Regular Floor Park Twin Suite Non Smoking With Lounge & Fitness Access

Down duvets, minibar, in-room safe, desk

Regular Floor Park Twin Suite Non Smoking With Lounge & Fitness Access

  • Sleeps 2

View all photos for Imperial Floor Deluxe Twin Room Non Smoking With Lounge & Fitness Access

Down duvets, minibar, in-room safe, desk

Imperial Floor Deluxe Twin Room Non Smoking With Lounge & Fitness Access

  • Sleeps 2

View all photos for Regular Floor Connecting Room（for Five People）non Smoking

Down duvets, minibar, in-room safe, desk

Regular Floor Connecting Room（for Five People）non Smoking

  • Sleeps 5

View all photos for Regular Floor Superior Triple Room Smoking

Down duvets, minibar, in-room safe, desk

Regular Floor Superior Triple Room Smoking

  • Sleeps 3

View all photos for Imperial Floor, Deluxe Double Room, Non Smoking , Lounge & Fitness Access

Imperial Floor, Deluxe Double Room, Non Smoking , Lounge & Fitness Access

Imperial Floor, Deluxe Double Room, Non Smoking , Lounge & Fitness Access

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Imperial Floor, Junior Suite Double Room, Non Smoking , Lounge & Fitness Access

Imperial Floor, Junior Suite Double Room, Non Smoking , Lounge & Fitness Access

Imperial Floor, Junior Suite Double Room, Non Smoking , Lounge & Fitness Access

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Imperial Floor, Junior Suite Twin Room, Non Smoking , Lounge & Fitness Access

Imperial Floor, Junior Suite Twin Room, Non Smoking , Lounge & Fitness Access

Imperial Floor, Junior Suite Twin Room, Non Smoking , Lounge & Fitness Access

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, Non Smoking, River View

Superior Twin Room, Non Smoking, River View

Superior Twin Room, Non Smoking, River View

  • 40 sq m
  • River view
  • Sleeps 4
  • 2 Single Beds

View all photos for Imperial Floor Deluxe Triple Room Non Smoking With Lounge & Fitness Access

Down duvets, minibar, in-room safe, desk

Imperial Floor Deluxe Triple Room Non Smoking With Lounge & Fitness Access

  • Sleeps 3

View all photos for Regular Floor Superior Double Room Smoking

Down duvets, minibar, in-room safe, desk

Regular Floor Superior Double Room Smoking

  • Sleeps 2

View all photos for Regular Floor Standard Twin Room Smoking

Down duvets, minibar, in-room safe, desk

Regular Floor Standard Twin Room Smoking

  • Sleeps 2

View all photos for Regular Floor Standard Double Room Smoking

Down duvets, minibar, in-room safe, desk

Regular Floor Standard Double Room Smoking

  • Sleeps 2

View all photos for Regular Floor Superior Twin Room Smoking

Down duvets, minibar, in-room safe, desk

Regular Floor Superior Twin Room Smoking

  • Sleeps 2

View all photos for Regular floor standard double (Non Smoking)

Down duvets, minibar, in-room safe, desk

Regular floor standard double (Non Smoking)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Regular Floor Standard Twin Room Non smoking

Down duvets, minibar, in-room safe, desk

Regular Floor Standard Twin Room Non smoking

  • Sleeps 2

View all photos for Regular Floor Superior Double Room Non Smoking

Down duvets, minibar, in-room safe, desk

Regular Floor Superior Double Room Non Smoking

  • Sleeps 2

View all photos for Regular floor superior twin (non-smoking)

Down duvets, minibar, in-room safe, desk

Regular floor superior twin (non-smoking)

  • Sleeps 2

View all photos for Regular Floor Superior Triple Room Non smoking

Down duvets, minibar, in-room safe, desk

Regular Floor Superior Triple Room Non smoking

  • Sleeps 3

View all photos for Imperial Floor Superior Double (Non-smoking) With Lounge & Fitness Access

Down duvets, minibar, in-room safe, desk

Imperial Floor Superior Double (Non-smoking) With Lounge & Fitness Access

  • Sleeps 2

View all photos for Superior Twin Room, Smoking, River View

Down duvets, minibar, in-room safe, desk

Superior Twin Room, Smoking, River View

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • River view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Double Room, Smoking, River View

Down duvets, minibar, in-room safe, desk

Superior Double Room, Smoking, River View

10.0 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Imperial Floor Junior Suite Twin (Non Smoking) With Lounge & Fitness Access

Down duvets, minibar, in-room safe, desk

Imperial Floor Junior Suite Twin (Non Smoking) With Lounge & Fitness Access

  • Sleeps 2

View all photos for Regular Floor Connecting Room（for four people）Non Smoking

Down duvets, minibar, in-room safe, desk

Regular Floor Connecting Room（for four people）Non Smoking

  • Sleeps 4

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About the area

Osaka

With a stay at Imperial Hotel Osaka, you'll be centrally located in Osaka, within a 5-minute drive of Osaka Castle and Osaka Castle Park. .This luxury hotel is 2.8 mi (4.5 km) from Dotonbori and 4.2 mi (6.8 km) from Tsutenkaku Tower.

What's nearby

  • Kema Sakuranomiya Park - 3 min walk - 0.3 km
  • Tenjimbashi-Suji Shopping Street - 8 min walk - 0.7 km
  • Osaka Castle Park - 16 min walk - 1.4 km
  • Osaka-jō Hall - 4 min drive - 2.0 km
  • Osaka Castle - 7 min drive - 1.7 km

Getting around

  • Sakuranomiya Station - 9 min walk
  • Tenmabashi Station - 17 min walk
  • Kansai Intl. Airport (KIX) - 60 min drive

Restaurants

  • ‪マクドナルド - ‬2 min walk
  • ‪ブフェ&ラウンジ ザ パーク - ‬1 min walk
  • ‪カフェ クベール - ‬4 min walk
  • ‪丸まん寿司 OAP店 - ‬2 min walk
  • ‪PATISSERIE LAFCA - ‬3 min walk

About this property

Imperial Hotel Osaka

Boardwalk/promenade hotel with 6 restaurants and a full-service spa
Imperial Hotel Osaka offers 378 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. 32-inch flat-screen televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 378 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy French cuisine at Les Saisons, one of the hotel's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee. Children aged 3 and younger eat free breakfast.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Children aged 3 and younger eat free breakfast.
Les Saisons - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner.
Kamon - This fine-dining restaurant serves lunch and dinner. Reservations are required. Open daily.
Jasmine Garden - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Cafe Couvert - This coffee shop serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Kyubey - This fine-dining restaurant specializes in sushi and serves lunch and dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free train station pick-up and drop-off shuttle
  • Secured, covered parking on site (JPY 2,000 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: JPY 4,600 to 5,000 for adults and JPY 2,500 to 5,000 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe Couvert
  • Jasmine Garden
  • Kamon
  • Kyubey
  • Les Saisons

Things to do

  • Full-service spa
  • Health club
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • On a river
  • On the boardwalk/promenade

Full-service spa

  • Hot tub
  • In-room massages
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 24 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Comprehensive food waste policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included for children ages 4 and older sharing existing bedding with an adult (breakfast available for a surcharge). There is no charge for breakfast for children age 3 and younger.
Guests must be at least 18 years old to access the fitness facility, pool, sauna, and bath area. Fees are charged per entry. The pool and fitness facility are closed on the third Tuesday of every month.
This property offers shuttle pickup and drop off service from JR Osaka station only.
The name on the photo identification presented at check-in must match the name on the reservation.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are available for JPY 8955.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 4600 to 5000 for adults, and JPY 2500 to 5000 for children
  • Covered self parking fee: JPY 2000 per night (in/out privileges)
  • Rollaway bed fee: JPY 8955.0 per day
  • A facilities fee includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed in this property's executive lounge.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Imperial Osaka
Imperial Hotel Osaka
Imperial Osaka
Imperial Osaka Hotel
Osaka Imperial
Osaka Imperial Hotel
Imperial Hotel
Imperial Hotel Osaka Hotel
Imperial Hotel Osaka Osaka
Imperial Hotel Osaka Hotel Osaka

Imperial Hotel Osaka Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 812 out of 1000 reviews
Rating 8 - Good. 128 out of 1000 reviews
Rating 6 - Okay. 34 out of 1000 reviews
Rating 4 - Poor. 9 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

joel

Stayed 3 nights in Sep 2025

6/10 Okay

Aisha

Business traveller
Disliked: Staff & service, property conditions & facilities
Check was good, but the reception personnel English is very very poor. The majority of guests that I saw at checkin were all English speakers, so how does they deal with these guests? It’s very bad for us if we cannot understand what they are saying, specially at a hotel like this. Room service had better English and the service was prompt. Concierge at check out was awful. The manager and staff were just standing and chatting while the guests are waiting to be helped. When I called for luggage to be collected no one came, so I went down myself to get them to collect my luggage. Then I had to ask many times for help to get a taxi to the airport. This is very poor service. On arrival I was also very disappointed that no one was at the door and I had to go inside to get someone to help the help the taxi driver and take the luggage.
Stayed 1 night in Sep 2025

10/10 Excellent

GUY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff incredibly polite and courtious. Very spacious. Exceptional views. Location A+ on the river with walking and bike trails steps away. Shuttle service to airport and train station efficient and effective.
Stayed 4 nights in Sep 2025

10/10 Excellent

Allanah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, exceptional service, great room size and extremely clean hotel. Would 100% stay here again!
Stayed 2 nights in Sep 2025

4/10 Poor

Naoki

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
館内全体と客室備品はメンテナンスが行き届いていて感銘を受けました。 対してスタッフのサービスは期待はずれ。マニュアル通りの事務的な接客で、その域をはみ出さないようにしている印象を受けました。特にレストランの黒いスーツを着た男性は小慣れた感じの接客でプロ意識を感じませんでした。 ルームサービスもメニューに記載通りにペスカトーレと注文したのにシーフードパスタですね、と言い直されました。 値段に見合わないサービスです。
Stayed 1 night in Sep 2025

10/10 Excellent

Gul

Stayed 2 nights in Sep 2025

10/10 Excellent

khashayar, Nashville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 3 nights in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

4/10 Poor

Jing

Disliked: Property conditions & facilities
The house is very old and outdated. It's not worth it.
Stayed 3 nights in Aug 2025

10/10 Excellent

Santiago

Stayed 5 nights in Aug 2025

10/10 Excellent

Timothy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Imperial Hotel. The shuttle bus runs to Osaka station and back every 20 minutes which was super convenient. The pool, gym and sauna facilities were insanely priced at 5500 yen per use but we didn’t book for this reason so we weren’t phased. Would definitely stay again!
Stayed 7 nights in Aug 2025

10/10 Excellent

Claudia

Stayed 2 nights in Aug 2025

8/10 Good

Mamta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room next to elevator bit noisy throughout night.
Stayed 4 nights in Aug 2025

10/10 Excellent

mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 5 star experience. If you’re use to tiny rooms in Tokyo this room in Osaka will impress. Had a top 5 meal of my life in Kaman on the 24th floor
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff of Imperial Hotel Osaka are welcoming and offer excellent service. The room I stayed in was a smoking room - but it didn’t smell like it. The room was immaculate. The bathroom is large with great lighting. I didn’t use the restaurants on property but they do have 24hr service if needed. Konnbinis are nearby! Lawson seems the closest…but 7-11 is near by too. I like that the hotel is a short ten minute walk away from a train station. If you want to go to Dotonbori, there will be a further walk to a different train station. The hotel is a couple blocks away from Tenbashi shopping street.
Stayed 2 nights in Aug 2025

8/10 Good

Bhing

Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% will stay again.

I had an amazing stay at the Imperial Hotel in Osaka. From the moment I enter the hotel, I am greeted by several the members of the staff, who are always to eager to attend to your every need. The rooms are clean, comfortable, and luxurious. The restaurants offer a fantastic array of foods. A complimentary shuttle can transport you to Osaka Station. Even though I mainly visited to see the sights of the city, I was tempted to stay in my hotel room to just simply enjoy the accommodations. I do plan on visiting Osaka again in the future, and will absolutely stay here again.
The view from my room.
Stayed 2 nights in Aug 2025

10/10 Excellent

VINNY, hampton

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, the staff is excelllent
Stayed 1 night in Jul 2025

10/10 Excellent

Anoop

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this property!

The hotel, the staff and location are top tier. We loved our stay here, which had a buffet breakfast, a connected Family Mart and a river walk with stunning grounds. The staff was 10/10 with friendliness and eager to help.
Stayed 3 nights in Jul 2025

10/10 Excellent

Robert, PHOENIX

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Stephanie

Stayed 3 nights in Jun 2025

10/10 Excellent

Roselyn

Liked: Cleanliness, amenities, property conditions & facilities
Very lovely hotel
Stayed 3 nights in Jun 2025

8/10 Good

Kenneth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Martyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quality Hotel in Osaka. A bit dated, but still excellent. Excellent service. Good sized rooms. Access to a decent, large, swimming pool for about 2,200 Yen. Nice area by the river. A couple of restaurants in the immediate vicinity, with many walkable in about 15 minutes over the bridge. (Also a further 3 in the hotel, although we didn't try those). We were staying in another hotel in Osaka which was a dump and we relocated here. Despite losing a couple of nights already paid for in the other hotel, I don't regret the decision to move for a second.
Stayed 2 nights in May 2025