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Comfort Hotel Shin-Osaka

3.0 star property

Photo gallery for Comfort Hotel Shin-Osaka

Reception
Free daily continental breakfast
Free daily continental breakfast
Exterior
Free daily continental breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View map
5-3-7, Nishinakajima, Yodogawa, Osaka, Osaka, 532-0011
  • Place, Grand Front Osaka Mall
    ‪5 min drive‬
  • Place, Osaka Station City
    ‪5 min drive‬
  • Place, Umeda Sky Building
    ‪6 min drive‬
  • Airport, Osaka (ITM-Itami)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Twin Beds

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About the area

Osaka

With a stay at Comfort Hotel Shin-Osaka in Osaka (Yodogawa), you'll be within a 5-minute drive of Grand Front Osaka Mall and Osaka Station City. .This hotel is 4.4 mi (7.1 km) from Dotonbori and 5.3 mi (8.6 km) from Kyocera Dome Osaka.

What's nearby

  • Umeda Arts Theater - 4 min drive - 2.7 km
  • Grand Front Osaka Mall - 5 min drive - 3.0 km
  • Osaka Station City - 5 min drive - 3.4 km
  • Umeda Sky Building - 6 min drive - 3.3 km
  • Osaka Castle - 14 min drive - 5.9 km

Getting around

  • Shin-Osaka Station - 6 min walk
  • Nishinakajima-Minamigata Station - 8 min walk
  • Itami Airport (ITM) - 22 min drive

Restaurants

  • ‪ラーメン坐 裕冬 - ‬1 min walk
  • ‪CoCo壱番屋 淀川区西中島店 - ‬3 min walk
  • ‪時屋 - ‬3 min walk
  • ‪コメダ珈琲店 - ‬3 min walk
  • ‪中華料理 味雅軒 - ‬2 min walk

About this property

Comfort Hotel Shin-Osaka

Hotel in Osaka with free breakfast and a 24-hour front desk
Comfort Hotel Shin-Osaka offers 150 air-conditioned accommodations with safes and slippers. Beds feature premium bedding. Televisions come with pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

This Osaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Make yourself at home in one of the 150 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily.
Featured amenities include a computer station, express check-in, and express check-out.
Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1100.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Shin-Osaka
Comfort Hotel Shin Osaka
Comfort Hotel Shin-Osaka Hotel
Comfort Hotel Shin-Osaka Osaka
Comfort Hotel Shin-Osaka Hotel Osaka

Reviews

Comfort Hotel Shin-Osaka Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 204 out of 359 reviews
Rating 8 - Good. 113 out of 359 reviews
Rating 6 - Okay. 33 out of 359 reviews
Rating 4 - Poor. 5 out of 359 reviews
Rating 2 - Terrible. 4 out of 359 reviews

Reviews

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly hotel close to Shin-Osaka station

We stayed here twice during our trip to Japan as it was such a convenient location to stop over. Its proximity to the railway station makes train noise inevitable but it's also a breeze to get to the station either to move around Osaka or to travel further afield. The hotel staff were great. They arranged for some of our luggage to be sent on to Tokyo whilst we travelled in other parts of the country and stored some at the hotel for us. This service made travelling around really easy with just a couple of small back packs and our bags were waiting at our Tokyo hotel when we got there. Breakfast at the hotel was a mixture of asian staples and western fruit, yogurt and pastries. Perfectly adequate for our needs.
Stayed 2 nights in Jul 2025

10/10 Excellent

Agata

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice, clean hotel. Super friendly staffs. Located close to Metro station. Complimentary breakfast was excellent.
Stayed 6 nights in Jul 2025

6/10 Okay

anthony

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Richard

C

Close to Shin-Osaka station. Close to a convenience store and a coffee shop. Room was clean and roomy. Staff was helpful when I had to send a package to my relatives.
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Stayed 1 night in May 2025

8/10 Good

jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Apr 2025

6/10 Okay

Abdul

Travelled with family
Liked: Cleanliness
Rail way right behind and two many train passes by
Stayed 2 nights in Apr 2025

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable & reliable hotel close to the station. A little more spacious compared to other hotels close to train stations. Staff was friendly and helpful.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sharlene

Travelled with family
Liked: Amenities
Comfort Hotel near Shin Osaka station. Clean. Average rooms and amenities.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shigeyuki

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Clean room and generous free breakfast. Nearest convenience store is about 5 min walk. Not so many dining options around the hotel, but Shin Osaka station is just about 10 minutes walk, so it was not an issue.
Stayed 3 nights in Apr 2025

10/10 Excellent

Evan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great
Stayed 1 night in Mar 2025

10/10 Excellent

Claudia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Comfort Hotel was a wonderful stay. It was clean with an excellent location (Shinkansen) and an amazing staff. They also helped us with our luggage transfer and were absolutely fantastic! I will definitely stay again in this location.
Stayed 5 nights in Mar 2025

8/10 Good

Bernardita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently priced, just a few minutes from Shin Osaka station. Easy to access public transportation
Stayed 2 nights in Mar 2025

6/10 Okay

Sang K

Travelled with family
Just ok, not as good as other reviews were told.
Stayed 1 night in Feb 2025

8/10 Good

trina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ....5 minute walk from the train station.... and included breakfast !
Stayed 1 night in Jan 2025

8/10 Good

Ting

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious for Japanese standards. Clean. Really easy walking distance to Shin Osaka. Staff was pleasant and spoke great English
Stayed 2 nights in Jan 2025

8/10 Good

Dora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good thing that breakfast is included otherwise it’s 711 and that’s it. Or walk back to the train station and find something there. The breakfast is funny- spaghetti and sweet meatballs is not what I’d call breakfast. Sticking to the daily rice, scrambled eggs, salad and daily soups is best. Limited salty meats- no ham or bacon- cocktail wieners out of a can is all there is. Mini croissants, rolls and yogurt and canned fruit are available for more European palates. You can’t find fresh fruit anywhere around. Unlimited access to coffee tea 24/7 is great. Rooms are clean but of course toilets could be cleaner- lots of dust accumulating in the toilet seat lid hinge and around the base of the toilet floor.
Stayed 4 nights in Jan 2025

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daily breakfast included and was very good with a wide variety. Room was clean and spacious for a Japanese hotel. Convenient location to Shin Osaka Station.
Stayed 4 nights in Nov 2024

10/10 Excellent

Baomei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Dec 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Kok Heng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very value for money. Room is big for its price. Good breakfast. Clean room. There is a short-distance walk (about 6-8 minutes) from Shin Osaka Station but managed to locate it easily with the instruction from hotel. Enjoyed the stay.
Stayed 3 nights in Dec 2024

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Reggie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pleasant and professional. The room we stayed in was clean and very tidy. My kids mentioned how much they enjoyed the hotel.
Stayed 4 nights in Nov 2024

8/10 Good

roberto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near train station, very convinient. Breakfast is included but very basic
Stayed 3 nights in Nov 2024

10/10 Excellent

Thanh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the price
Stayed 3 nights in Oct 2024