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Sheraton Orlando Lake Buena Vista Resort

4.0 star property

Photo gallery for Sheraton Orlando Lake Buena Vista Resort

2 outdoor pools, open 8:00 AM to 10:00 PM, pool cabanas (surcharge)
Creator video
Reception
Front of property – evening/night
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Air-conditioning
  • Gym

Explore the area

View map
12205 S Apopka Vineland Rd, Orlando, FL, 32836
  • Place, Orlando Vineland Premium Outlets
    ‪2 min drive‬
  • Place, Disney Springs™
    ‪3 min drive‬
  • Place, Walt Disney World® Resort
    ‪4 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

7.6 out of 10
Good
(87 reviews)
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Pool View

8.2 out of 10
Very good
(43 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(21 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

7.8 out of 10
Good
(27 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Pool View

9.0 out of 10
Wonderful
(12 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Pool View

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Pool View

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, 1 Bedroom, Pool View

42-inch flat-screen TV with cable channels, TV, iPod dock

Family Suite, 1 Bedroom, Pool View

  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Pool View

Executive Suite, 1 Bedroom, Pool View | Living room

Executive Suite, 1 Bedroom, Pool View

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, 1 Bedroom, Pool View

42-inch flat-screen TV with cable channels, TV, iPod dock

Family Suite, 1 Bedroom, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Pool View (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Pool View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View (Mobility Accessible, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Pool View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property amenity
Crowne Plaza Orlando - Lake Buena Vista by IHG
  • Pool
  • Pet-friendly
  • Water slide
  • Free Wi-Fi
4.0 out of 5, Very good, 1,000 reviews
Crowne Plaza Orlando - Lake Buena Vista by IHG

About the area

Orlando

Located in Orlando, Sheraton Orlando Lake Buena Vista Resort is within a 5-minute drive of Disney Springs™ and Orlando Vineland Premium Outlets. .This family-friendly hotel is 4.4 mi (7 km) from Orange County Convention Center and 5.8 mi (9.3 km) from Disney's Hollywood Studios®.

What's nearby

  • Orlando Vineland Premium Outlets - 2 min drive - 2.7 km
  • Mary Queen of the Universe Shrine - 3 min drive - 2.4 km
  • Disney Springs™ - 3 min drive - 2.4 km
  • Walt Disney World® Resort - 4 min drive - 2.7 km
  • Disney's Lake Buena Vista Golf Course - 4 min drive - 3.0 km

Getting around

  • Orlando Station - 19 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 28 min drive

Restaurants

  • ‪Wawa - ‬5 min walk
  • ‪Circle K - ‬5 min walk
  • ‪Chili's Grill & Bar - ‬4 min walk
  • ‪Olive Garden - ‬6 min walk
  • ‪Kizuna Asian Buffet & Sushi - ‬5 min walk

About this property

Sheraton Orlando Lake Buena Vista Resort

Family-friendly hotel with 2 outdoor pools and 2 hot tubs
Sheraton Orlando Lake Buena Vista Resort offers 486 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

42-inch flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

2 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.
Make yourself at home in one of the 486 guestrooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with premium bedding. 42-inch flat-screen televisions are provided, with cable programming available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, 2 hot tubs, and a waterslide. Additional features at this hotel include gift shops/newsstands, wedding services, and tour/ticket assistance.
For lunch or dinner, stop by Zest, a restaurant that specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Orlando? This hotel has 6786 square feet (630 square meters) of space consisting of a conference center and 29 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11 AM.
Zest - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
27 Palms Bar & Grill - This poolside restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Springboard - This coffee shop specializes in American cuisine and serves breakfast and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Parking and transport

  • Parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 32 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11 AM for a fee: USD 27.56 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • 27 Palms Bar & Grill
  • Springboard
  • Zest

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Pool gate
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 29 meeting rooms
  • Computer station
  • Conference centre (6,786 square foot of space)

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (89 centimetre high)
  • Height-adjustable showerhead
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Raised toilet seat (38 centimetre high)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (88 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from October 14 2025 to January 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 26.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • Shuttle service
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 27.56 per person
  • Self parking fee: USD 25.00 per night (in/out privileges)
  • Valet parking fee: USD 32.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lake Buena Vista Resort Sheraton
Lake Buena Vista Sheraton
Lake Buena Vista Sheraton Resort
Sheraton Lake Buena Vista
Sheraton Lake Buena Vista Resort
Sheraton Resort Lake Buena Vista
Sheraton Orlando
Sheraton Safari Hotel
Sheraton Safari Orlando
Sheraton Lake Buena Vista Resort Orlando
Sheraton Lake Buena Vista Orlando
Orlando Sheraton
Sheraton Buena Vista Resort
Sheraton Orlando Lake Buena Vista
Sheraton Buena Vista

Sheraton Orlando Lake Buena Vista Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 646 out of 1413 reviews
Rating 8 - Good. 276 out of 1413 reviews
Rating 6 - Okay. 242 out of 1413 reviews
Rating 4 - Poor. 114 out of 1413 reviews
Rating 2 - Terrible. 135 out of 1413 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and staff are helpful and friendly
Stayed 3 nights in Sep 2025

10/10 Excellent

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 3 nights in Aug 2025

10/10 Excellent

Heather

Stayed 1 night in Sep 2025

2/10 Terrible

Timothy

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointed in my stay. I stay here often, and it gets worse each time. I keep giving it “one More try”, because I had such fond memories there in the past. This stay, my shower curtain had mold on it (I have pictures), and this morning prior to my check out time, house keeping knocked as soft as a mouse AT 9:45AM (checkout is 11), and then before I could even get out of bed, came bursting in like the swat team. I felt so unwelcome at that point that I just threw clothes on and left… I planned to stay until checkout time, but I truly felt unwelcome at that point.
Stayed 2 nights in Sep 2025

10/10 Excellent

NERUR, stamford

Stayed 1 night in Sep 2025

8/10 Good

LAZARO

Stayed 2 nights in Sep 2025

8/10 Good

Christine Y

Stayed 4 nights in Aug 2025

8/10 Good

SANTIAGO

Liked: Cleanliness, staff & service
Stayed 8 nights in Aug 2025

10/10 Excellent

jumana kh, cleveland

Stayed 1 night in Aug 2025

10/10 Excellent

Anqi

Stayed 1 night in Aug 2025

10/10 Excellent

Rell

Stayed 4 nights in Aug 2025

6/10 Okay

LUCIA MELO

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was dirty and therefore not a useable amenity. Water service interruptions should be communicated to guests in advance of stay. The grounds including the water fountain were lovely.
Stayed 3 nights in Sep 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good
Stayed 3 nights in Aug 2025

8/10 Good

pilar

Stayed 1 night in Aug 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Daniel

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I recently stayed at the Sheraton Lake Buena Vista in Orlando and, unfortunately, my experience was mixed. The Good: The best part of this hotel is definitely the staff. Everyone I interacted with was friendly, helpful, and welcoming. From the front desk to housekeeping, the team genuinely seemed to care about guest satisfaction, which I appreciated. The Not So Good: Where this property falls short is in several key areas that impacted the overall experience: Dining Options: The on-site dining was disappointing, with limited food choices and inconsistent or incorrect information about restaurant operating hours. On more than one occasion, I went to dine based on the posted or advertised hours, only to find the restaurant closed or offering a very restricted menu. Room Condition: The rooms are tired and in need of renovation. Furniture and fixtures are dated, and the overall feel is more worn than what you’d expect from a Sheraton-branded property. Cleanliness: This was the most concerning part. I encountered multiple cleanliness issues in my room—hairs in the bathroom, debris on the floor, and a general sense that the room hadn't been thoroughly cleaned before my arrival. It definitely detracted from what should have been a more relaxing stay. Final Thoughts: While the staff were great and the location is convenient for visiting Disney and other Orlando attractions, the hotel really needs improvement in terms of cleanliness, room updates, and dining service.
Stayed 15 nights in Aug 2025

10/10 Excellent

Dani, Framingham

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Great experience and quality. Fishing room had issues in the air conditioning and it leaked all around the room. But they changed the room right away and took good care of us!
Stayed 4 nights in Aug 2025

10/10 Excellent

Rachel, Southfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Mushtaq

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Hotel is under construction- we were not notified-construction Mon- Sunday !!!!!
Stayed 3 nights in Aug 2025

6/10 Okay

Katie

Travelled with family
Liked: Staff & service, room comfort

Mediocre

It’s not a terrible place but it definitely could be updated a little. I had a higher expectation of a Sheraton. Our room A/C was very old and leaking water out. It made our room damp. There were sugar ants on the vanity. The pool was nice. The lobby was nice. They gave us 10$ a day for their store which was pretty cool and a 14$ appetizer coupon for their pool bar. I’m not sure if I would stay there again but it wasn’t the worst but could be better for sure.
Stayed 2 nights in Aug 2025

6/10 Okay

Charlene

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities

A place to sleep, amenities lacking

There were things that needed repair, which it looks like they are working on floor by floor. Kitchen closed earlier than posted. All amenities were not available. Game room closed, we had to ask for an attendant for the pool. The receipts say hratuity not included in capital letters when they do in fact add in 18% auto gratuities. I guess for the price we paid, what can you expect?
Stayed 1 night in Aug 2025

10/10 Excellent

Evans

Stayed 2 nights in Aug 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best birthday ever there!
Stayed 2 nights in Aug 2025

6/10 Okay

Grace

Business traveller
Humidity and bad paint job. Good service though. Building needs renewal
Stayed 3 nights in Jul 2025