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Moon Palace Jamaica – All Inclusive

5.0 star property

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Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Beach/ocean view
Exterior detail
4 outdoor pools, pool loungers, lifeguards on site

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa pool
  • All-inclusive

Explore the area

View map
Main Street, Ocho Rios, Saint Ann
  • Place, Ocho Rios Craft Market
    ‪4 min walk‬
  • Place, Ocho Rios Clock Tower
    ‪4 min walk‬
  • Place, Turtle Beach
    ‪7 min walk‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Deluxe Ocean View with Balcony - Kids & Teens Free

Premium bedding, free minibar, in-room safe, individually furnished

Superior Deluxe Ocean View with Balcony - Kids & Teens Free

8.0 out of 10
Very good
(30 reviews)
  • Ocean view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed

  • Ocean view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Family Partial Ocean View - Kids & Teens Free

Superior Family Partial Ocean View - Kids & Teens Free

Superior Family Partial Ocean View - Kids & Teens Free

7.6 out of 10
Good
(5 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • Ocean view
  • 161 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Ocean View

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Ocean View

8.6 out of 10
Excellent
(20 reviews)
  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Resort View

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View

8.0 out of 10
Very good
(76 reviews)
  • Resort view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed

  • Ocean view
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Walk Out Suite Ocean View - Kids & Teens Free

Superior Walk Out Suite Ocean View - Kids & Teens Free

Superior Walk Out Suite Ocean View - Kids & Teens Free

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Junior Suite Ocean View - Kids & Teens Free

Superior Junior Suite Ocean View - Kids & Teens Free

Superior Junior Suite Ocean View - Kids & Teens Free

7.0 out of 10
Good
(7 reviews)
  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Resort View with Balcony - Kids & Teens Free

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View with Balcony - Kids & Teens Free

7.4 out of 10
Good
(36 reviews)
  • Resort view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Resort View - Book 4 nights, Get 2 Free nights at Punta Cana

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View - Book 4 nights, Get 2 Free nights at Punta Cana

  • Resort view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Resort View with Balcony - Book 4 nights, Get 2 Free nights at Punta Cana

Premium bedding, free minibar, in-room safe, individually furnished

Deluxe Resort View with Balcony - Book 4 nights, Get 2 Free nights at Punta Cana

  • Resort view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Signature Villa

  • 3 bedrooms
  • Sleeps 10
  • 2 King Beds and 2 Double Beds

Signature Villa

  • 4 bedrooms
  • Sleeps 12
  • 3 King Beds and 2 Double Beds

Similar properties

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Hotel Riu Ocho Rios - All Inclusive
  • On private beach
  • Pool
  • Spa pool
  • Breakfast included
4.1 out of 5, Very good, 2,795 reviews
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About the area

Ocho Rios

With a stay at Moon Palace Jamaica – All Inclusive in Ocho Rios, you'll be on the beach, within a 10-minute drive of Dunn's River Falls and Ocho Rios Clock Tower. .This beach property is 0.6 mi (1 km) from Ocho Rios Craft Market and 0.7 mi (1.2 km) from LandMark Plaza.

What's nearby

  • Ocho Rios Craft Market - 4 min walk - 0.4 km
  • Ocho Rios Clock Tower - 4 min walk - 0.4 km
  • Turtle Beach - 7 min walk - 0.6 km
  • Turtle River Park - 8 min walk - 0.7 km
  • Ocho Rios Fort - 4 min drive - 2.6 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 101 min drive

Restaurants

  • ‪Boulangerie - ‬4 min walk
  • ‪KFC - ‬5 min walk
  • ‪MOMO @ Moon Palace Jamaica Grande - ‬2 min walk
  • ‪Mother`s - ‬4 min walk
  • ‪Jimmy Buffett's Margaritaville (Ocho Rios) - ‬13 min walk

About this property

Moon Palace Jamaica – All Inclusive

Moon Palace Jamaica – All Inclusive offers 705 accommodations with free minibar items and laptop-compatible safes. These individually furnished accommodations include desks. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Ocho Rios property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AWE Spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
Make yourself at home in one of the 705 individually furnished guestrooms, featuring iPod docking stations and Smart televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy body treatments and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, a nightclub, and a waterslide. Additional features at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy international cuisine at Buccaneers Reef, a restaurant where you can take in the pool view, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 2 swim-up bars.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buccaneers Reef - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Gondola - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Pier 8 - Overlooking the pool, this restaurant specializes in seafood and serves lunch and dinner. Open daily.
Momo - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Boulangerie - Onsite coffee shop. Open 24 hours. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Moon Palace Jamaica – All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 swim-up bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boulangerie
  • Buccaneers Reef
  • La Gondola
  • Momo
  • Pier 8

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Table tennis
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 3 buildings
  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Airport shuttle fee: JMD 10000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

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Moon Palace Jamaica – All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1015 out of 1926 reviews
Rating 8 - Good. 419 out of 1926 reviews
Rating 6 - Okay. 264 out of 1926 reviews
Rating 4 - Poor. 99 out of 1926 reviews
Rating 2 - Terrible. 129 out of 1926 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sherrian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at The Buccaneer Buffet was excellent. Special mention of Alecia, Odane, Traceyann, Casheica, Shellisa, Cameish and Oushane who were attentive to our needs.
Stayed 7 nights in Dec 2025

6/10 Okay

Jonathan

Stayed 1 night in Dec 2025

6/10 Okay

Daniel

Liked: Amenities
It’s good, but not great. We enjoyed it but it could use a few updates and the standard rooms are VERY small.
Stayed 5 nights in Oct 2025

4/10 Poor

AINSLEY

Travelled with partner
Liked: Property conditions & facilities
We got to the hotel on 24 December. It was busy, but the attendant took our bags and told us to go find our room. This is not what we expected. After a while we saw him coming behind us asking if we had located our room.
Stayed 2 nights in Dec 2025

6/10 Okay

Richard

Stayed 7 nights in Dec 2025

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except you would think that the hot pools/jacuzzi was really made for adults to relax and open their pores. Was warm for the kids to jump in and out, swim and play in making it dirty.. No room for adults and was definitely not hot enough. Really needed this to relax.The first time I went to Moon Palace it wasn't working....Now I give up
Stayed 2 nights in Dec 2025

10/10 Excellent

Srinivasa

Stayed 4 nights in Dec 2025

6/10 Okay

Eddie

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was ok , very average, wasn’t impressed
Stayed 5 nights in Dec 2025

10/10 Excellent

Toni-Ann

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Had a good time at Moon Palace. The food was lovely, esp at Momo- Big up Shawn the Chef! My baby shark loved the kids club, giving us adults, peace of mind to enjoy some kid-free time. The room was spotless and bed extremely comfortable. Loved that the mini fridge was restocked everyday. Entertainment was good as well. Enjoyed the flow rider and the water sports. Highly recommend!
Stayed 2 nights in Dec 2025

10/10 Excellent

chevaughn

Stayed 3 nights in Dec 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well groomed. The staff is excellent excellent amazing staff. Restaurants were ok food was a bit on the salty side which i didn't like. But it was a good experience will definitely go back.
Stayed 3 nights in Dec 2025

10/10 Excellent

Cheryl

Stayed 3 nights in Dec 2025

8/10 Good

Shelly-Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff is great! Starting with the gate attendant, the majority of the staff we encountered were welcoming, courteous and accommodating. We also had an amazing time at the spa. One of the best spa experiences I’ve ever had. My masseuse, Lee, was GREAT! We enjoyed the dining at Pier8 and Gondola. Buffet was ok…someone in the kitchen there loves black pepper a bit too much. Momo is ok…not stellar. The Cafe treats were a hit.
Stayed 4 nights in Dec 2025

8/10 Good

Kathleen

Liked: Cleanliness
Stayed 5 nights in Dec 2025

10/10 Excellent

Michael J

Stayed 4 nights in Dec 2025

10/10 Excellent

Mikaela

Stayed 7 nights in Dec 2025

10/10 Excellent

Laszlo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Laszlo

Stayed 1 night in Dec 2025

10/10 Excellent

Kevaughn

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was good and wonderful staff
Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Stayed 6 nights in Dec 2025

10/10 Excellent

Callen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff had excellent customer service, the food was so good, everything was wonderful
Stayed 2 nights in Dec 2025

8/10 Good

Renese

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Place was clean. Staff was friendly and accommodating. Food was great
Stayed 2 nights in Dec 2025

10/10 Excellent

Stacian

Stayed 2 nights in Dec 2025

10/10 Excellent

Adrian

Stayed 8 nights in Dec 2025

10/10 Excellent

Mubarsha

Stayed 4 nights in Dec 2025