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 Astana •1 Room
 Astana • 1 Room
Book online or call 1800 781 504 Phone Number

The Ritz-Carlton, Astana

5.0 out of 5.0
16 Dostyk Street, Astana, 1800 781 504
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Room type Options Nightly price Book
Photo of room
Deluxe Room, 1 King Bed, City View
Room with view
40 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Photo of room
Deluxe Room, 2 Queen Beds, City View
Room with view
40 square metres
2 Queen Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Club Room, 2 Queen Beds, City View
Room with view
40 square metres
2 Queen Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Club Suite, 1 Bedroom
155 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Executive Suite, 1 Bedroom (Club Lounge access)
Room with view
115 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Junior Suite, 1 King Bed, View
Room with view
75 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Club Room, 1 King Bed, City View
Room with view
40 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Club Suite, 1 Bedroom
Room with view
270 square metres
1 Double Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Grand Room, 1 King Bed, City View
Room with view
40 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Luxury Art Deco hotel, walk to Bayterek Tower

Popular property highlights

Free self parking
Free WiFi
Pets allowed
Business centre
Laundry facilities

With a stay at The Ritz-Carlton, Astana, you'll be centrally located in Astana, within a 10-minute walk of Parliament of Kazakhstan and Singing Fountain. This luxury hotel is 0.7 mi (1.2 km) from Kazakhstan Ministry of Foreign Affairs and 0.9 mi (1.4 km) from Bayterek Tower.

Make yourself at home in one of the 157 guestrooms featuring iPod docking stations and minibars. Wired and wireless internet access is complimentary, and LED televisions with Netflix provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and wedding services.

Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Astana? This hotel has 15070 square feet (1400 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages spoken

  • English

Show all languages

The Ritz-Carlton, Astana

16 Dostyk Street, Nur-Sultan, 010016

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • ATM/banking
  • Concierge services
  • Total number of rooms - 157
  • Number of floors - 26
  • Airport transport (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Laundry facilities
  • Health club
  • Safe-deposit box at front desk
  • Spa services on site
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Full-service spa
  • Spa treatment room(s)
  • Meeting rooms
  • Steam room
  • Sauna
  • Smoke-free property
  • Wedding services
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Year Built – 2017
  • Number of restaurants - 2
  • Conference space size (feet) - 15070
  • Conference space size (meters) - 1400
  • Number of indoor pools - 1
  • Conference centre
  • Free self parking
  • Number of bars/lounges - 1
  • Luggage storage
  • 24-hour fitness facilities
  • Terrace
  • Electric car charging station
  • Proposal/romance packages available
  • Ballroom
  • Banquet hall
  • Food and water bowls

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

  • English
  • Russian

Parking

Free self parking

Room Amenities

The Ritz-Carlton, Astana offers 157 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. LED televisions come with pay movies and Netflix. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Pay films
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Slippers
  • Shower/tub combination
  • Free WiFi
  • Free wired Internet
  • TV size (measurement) inch
  • iPod docking station
  • Free cots/infant beds
  • LED TV
  • Rollaway/extra beds (surcharge)
  • In-room climate control (heating)
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Smart TV
  • Netflix
  • Number of beds 2
  • Electrical adaptors/chargers
  • Laptop-friendly workspace
  • Closed-captioned TV
  • Lowered power points in bathroom
  • Height-adjustable showerhead
  • Grab bar – Near toilet
  • Transfer shower
  • Visual fire alarm
  • Lever door handles
  • Mobile key entry

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.

The Ritz-Carlton, Astana has 2 restaurants on site.

24-hour room service is available.

Nearby Things to do

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 0
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Sports massage

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices in meeting rooms
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at 5:30 AM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KZT 20000.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of KZT 35000 per accommodation, per stay
  • Dogs and cats only
  • 1 total (up to 22 lbs per pet)
  • Food and water bowls are available

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and cash. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Service animals not allowed

UnionPay

Debit cards not accepted

Staffed front desk

Property is cleaned with disinfectant

Guests are provided with free hand sanitiser

Social distancing measures are in place

Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

Property confirms they are implementing guest safety measures

Fees

Optional extras

  • Fee for full breakfast: approximately KZT 22000 for adults and KZT 11000 for children
  • Airport shuttle fee: KZT 30000 per vehicle (one-way)
  • Pet fee: KZT 35000 per accommodation, per stay
  • Rollaway bed fee: KZT 20000.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Ritz-Carlton Astana Hotel
  • Ritz-Carlton Astana
  • Ritz Carlton Astana Nur Sultan
  • Ritz-Carlton Astana Hotel Nur-Sultan
  • Ritz-Carlton Astana Nur-Sultan
  • Hotel The Ritz-Carlton, Astana Nur-Sultan
  • Nur-Sultan The Ritz-Carlton, Astana Hotel
  • The Ritz-Carlton, Astana Nur-Sultan
  • Ritz-Carlton Astana Hotel
  • Ritz-Carlton Astana
  • Hotel The Ritz-Carlton, Astana
  • The Ritz Carlton Astana
  • Ritz Carlton Astana Nur Sultan
  • Ritz-Carlton Astana Hotel Nur-Sultan
  • Ritz-Carlton Astana Nur-Sultan
  • Hotel The Ritz-Carlton, Astana Nur-Sultan
  • Nur-Sultan The Ritz-Carlton, Astana Hotel
  • The Ritz-Carlton, Astana Nur-Sultan
  • Ritz-Carlton Astana Hotel
  • Ritz-Carlton Astana
  • Hotel The Ritz-Carlton, Astana
  • The Ritz Carlton Astana
  • Ritz Carlton Astana Nur Sultan
  • Ritz-Carlton Astana Hotel Nur-Sultan
  • Ritz-Carlton Astana Nur-Sultan
  • Hotel The Ritz-Carlton, Astana Nur-Sultan
  • Nur-Sultan The Ritz-Carlton, Astana Hotel
  • The Ritz-Carlton, Astana Nur-Sultan
  • Ritz-Carlton Astana Hotel
  • Ritz-Carlton Astana
  • Hotel The Ritz-Carlton, Astana
  • The Ritz Carlton Astana

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Guests can access their rooms with a mobile device.

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