Holiday Inn Norwich by IHG

4.0 star property

Photo gallery for Holiday Inn Norwich by IHG

Enjoy breakfast at the central island, where a variety of food and a coffee station await.
Welcome to our reception area, featuring a curved reception desk, flat-screen TV, and digital display board in a clean, minimalist design.
Relax in this inviting space with a large bed, desk, and television.
Experience the grandeur of this historic building, featuring a prominent arched entrance and turreted corner.
Enjoy al fresco dining in a serene park-like setting, surrounded by lush greenery and a beautifully set table.

Popular amenities

  • Room service

Explore the area

Map
Ipswich Road, Norwich, England, NR4 6EP
  • Carrow Road
    ‪5 min drive‬
  • University of East Anglia
    ‪6 min drive‬
  • Norwich Cathedral
    ‪7 min drive‬
  • Norwich (NWI-Norwich Intl.)
    ‪12 min drive‬

Room options

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(16 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, Multiple Beds

  • 12 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Premium Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed with Sofa bed

9.0 out of 10
Wonderful
(11 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 2 Single Beds

8.8 out of 10
Excellent
(5 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

Premium Room

8.0 out of 10
Very good
(2 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 Double Bed with Sofa bed

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Norwich

A stay at Holiday Inn Norwich by IHG places you in the heart of Norwich, within a 10-minute drive of Norwich Theatre Royal and The Forum. .This spa hotel is 2.5 mi (4 km) from Norwich Cathedral and 2.5 mi (4 km) from Norwich Castle.

What's nearby

  • Norwich Theatre Royal - 5 min drive - 3.3 km
  • Carrow Road - 5 min drive - 3.5 km
  • Norwich Castle - 5 min drive - 3.6 km
  • University of East Anglia - 6 min drive - 3.9 km
  • Norwich Cathedral - 7 min drive - 4.2 km

Getting around

  • Spooner Row Station - 13 min drive
  • Norwich (NWI-Norwich Intl.) - 26 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪The Beehive - ‬3 min drive
  • ‪the Oak Tree - ‬15 min walk
  • ‪Muffin Break Cafes NORWICH - ‬4 min drive
  • ‪Cellar House - ‬5 min drive

About this property

Holiday Inn Norwich by IHG

Hotel with a full-service spa, near Norwich Theatre Royal
Holiday Inn Norwich by IHG offers 119 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures.
Make yourself at home in one of the 119 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, a picnic area, and a banquet hall.
Grab a bite to eat at Junction Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Norwich? This hotel has 212 square feet (20 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Junction Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Junction Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 212 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel NORWICH
Holiday Inn NORWICH
NORWICH Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Holiday Inn Norwich Hotel
Holiday Inn Norwich
Holiday Norwich By Ihg Norwich
Holiday Inn Norwich by IHG Hotel
Holiday Inn Norwich an IHG Hotel
Holiday Inn Norwich by IHG Norwich
Holiday Inn Norwich by IHG Hotel Norwich

Holiday Inn Norwich by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 345 out of 837 reviews
Rating 8 - Good. 348 out of 837 reviews
Rating 6 - Okay. 97 out of 837 reviews
Rating 4 - Poor. 29 out of 837 reviews
Rating 2 - Terrible. 18 out of 837 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff, easy booking and checking in and out
Stayed 1 night in Apr 2025

4/10 Poor

Francis, Onaway

Travelled with family
Disliked: Property conditions & facilities
I reserved a premium room because we were staying 3 days and wanted to be comfortable. The premium rooms were one floor down, no elevator. I walk with a cane and have a heart condition and therefore cannot do steps. The hotel should have premium rooms available on the main level so people like me can enjoy the premium rooms also. Very disappointed.
Stayed 3 nights in Apr 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay, staff at check in and for meals couldn’t have been more friendly. Wouldn’t hesitate in staying again. The dinner, bed and breakfast package is also extremely good value.
Stayed 1 night in Apr 2025

6/10 Okay

ZAKARIA

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Duncan

Stayed 1 night in Apr 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and great value for money room
Stayed 2 nights in Apr 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 2 nights in Apr 2025

10/10 Excellent

Nisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best Holiday Inn we have stayed at with great spa facilities including swimming, sauna, steam and jacuzzi. Also catered for gluten free, vegan and vegetarian options in breakfast and dining options. Decent breakfast with nice smoothies! We booked a premium room so had complimentary mini bar replenished everyday with free water, chocolates, crisps and pepsi. My daughter enjoyed playing in the kids area with table football, jengha and 4 in a row! Staff were very helpful and nice too. Special thanks to Laura who was more than happy to help with a smile always! Great experience and would definitely visit again!
Stayed 4 nights in Apr 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay
Stayed 1 night in Apr 2025

10/10 Excellent

Grzegorz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Ancea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Phil

Travelled with partner
Liked: Cleanliness
Liked the quiet
Stayed 2 nights in Apr 2025

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good overall but room far too hot was unable to turn radiator off so had to sleep with air conditioning on and window open to cool room
Stayed 2 nights in Apr 2025

10/10 Excellent

Excel Maintenance Westhil

Stayed 1 night in Mar 2025

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, room comfort

Very Happy Customer

The outstanding customer service was the highlight at this hotel. Great facilities (swimmimg pool.and gym) with standard room that I booked. The odd carpet stain (in the room) but no complaints on cleanliness at all.
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay here
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Stayed 1 night in Mar 2025

10/10 Excellent

Ancea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great personnel very kknd and caring.
Stayed 2 nights in Mar 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jake

Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First stay here, really nice great food
Stayed 1 night in Mar 2025

8/10 Good

Douglas

Travelled with partner
Liked: Staff & service, property conditions & facilities
We had a premium room, but whilst it was clean and tidy the bed was rather on the small size. surely for a premium room it should have a king size bed. The shower was useless. There was no water pressure so the water just dribbled out. I suspect this was due to our room (340) being the last room on the landing. So do not accept that room!
Stayed 2 nights in Mar 2025

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Lucy

Stayed 1 night in Feb 2025