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Kinugawa Kanaya Hotel

4.5 star property

Photo gallery for Kinugawa Kanaya Hotel

Club Floor Japanese-Western Suite (with view from bath) | Bathroom
Standard Room, Multiple Beds, Non Smoking
Breakfast and dinner served, Japanese cuisine
Hot springs
Deluxe Japanese Room with open-air bath

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View map
1394 Kinugawa Onsen Ohara, Nikko, Tochigi-ken, 321-2522
  • Place, Nikko National Park
    ‪1 min walk‬
  • Place, Fureai Bridge
    ‪8 min walk‬
  • Place, Tobu World Square
    ‪4 min drive‬

Room options

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About the area

Nikko

Located in Nikko, Kinugawa Kanaya Hotel is within a 15-minute walk of Fureai Bridge and Kinu Tateiwa Otsuribashi. .This luxury ryokan is 1.5 mi (2.4 km) from Tobu World Square and 2.1 mi (3.4 km) from Nikko Hanaichimonme.

What's nearby

  • Nikko National Park - 1 min walk - 0.0 km
  • Fureai Bridge - 8 min walk - 0.7 km
  • Kinu Tateiwa Otsuribashi - 15 min walk - 1.3 km
  • Tobu World Square - 4 min drive - 2.4 km
  • Edo Wonderland - 8 min drive - 4.8 km

Getting around

  • Kinugawa Onsen Station - 4 min walk

Restaurants

  • ‪レストラン四季 - ‬9 min walk
  • ‪足湯カフェ espo - ‬13 min walk
  • ‪水辺のカフェテラス - ‬6 min walk
  • ‪お食事処 都味喜 - ‬15 min walk
  • ‪食事処 杉ん子 - ‬2 min walk

About this property

Kinugawa Kanaya Hotel

Kinugawa Kanaya Hotel offers 40 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to lanais. Beds feature down comforters. A pillow menu is available. 50-inch flat-screen televisions come with digital channels.

Bathrooms include bidets, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Make yourself at home in one of the 40 air-conditioned rooms featuring flat-screen televisions. Rooms have private lanais. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms have complimentary toiletries and bidets.
Pamper yourself with onsite massages or enjoy recreation amenities such as hot springs. Additional features at this ryokan include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite for dinner at John Kanaya Dining Room, a restaurant which specializes in Japanese cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. A train station pick-up service is provided at no charge, and free self parking is available onsite.
John Kanaya Dining Room - This restaurant specializes in Japanese cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle from 9:00 AM to 6:00 PM
  • Train station shuttle on request
  • Free train station drop-off
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • John Kanaya Dining Room

Things to do

  • Hot springs

Family friendly

  • Living room
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • CD player

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Free daily newspapers
  • Heating
  • Living room
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Kinugawa Kanaya Hotel Nikko
Kinugawa Kanaya Hotel
Kinugawa Kanaya Nikko
Kinugawa Kanaya
Kinugawa Kanaya Hotel Nikko
Kinugawa Kanaya Hotel Ryokan
Kinugawa Kanaya Hotel Ryokan Nikko

Kinugawa Kanaya Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 45 out of 61 reviews
Rating 8 - Good. 11 out of 61 reviews
Rating 6 - Okay. 2 out of 61 reviews
Rating 4 - Poor. 2 out of 61 reviews
Rating 2 - Terrible. 1 out of 61 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Prangthip

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service.
Stayed 2 nights in Dec 2025

10/10 Excellent

noriko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hot springs and clean
Stayed 1 night in Oct 2025

10/10 Excellent

Jina, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and great staff. Very well maintained facilities and well curated breakfast and dinner. Great pickup and drop off service from and to the train station. Everyone at the hotel is very friendly and polite. Enjoyed our stay very much. We would visit again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Chor Lai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Very comfortable stay with great staff
Stayed 1 night in Jul 2025

10/10 Excellent

Alina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous service and food. Very comfortable, within easy reach to Nikko by car.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kinugawa Kanaya Hotel is an incredible property with unparalleled Japanese hospitality. The stunning surroundings are matched by the dedication of the staff, especially Moeka, who was exceptionally personable and professional. Her service made my stay unforgettable. Highly recommend this gem to anyone visiting the area!
Stayed 2 nights in Nov 2024

8/10 Good

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a very nice quiet hotel with inside and outside onsen. Enjoyed the view from the balcony.
Stayed 1 night in Apr 2021

10/10 Excellent

yin peng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Everything about this hotel is great. Indoor n outdoor onsen was nice and clean. About 30 mins drive from Nikko station
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is just 5 minutes walk to Kinugawaonsen Train Station. You can take the bus from the bus stop outside the Train Station to most of the attraction near Kinugawa. The hotel's staff is nice and friendly. The food from the hotel is great. I booked a room with private Onsen, nice and great experience.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

Chotibhak

Everything was amazing- the food, the service, and the onsen. We had a great time.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Florence, Romania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice ,quiet ,good for relax.,,.you can see and listen Kinugawa river from the room
Stayed 1 night in Oct 2018

4/10 Poor

Mark

Liked: Cleanliness
Disliked: Room comfort

Overpriced.

No dinner options, nothing around. Nice view. Breakfast below average for the price of hotel
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classy but dated and not located in central Nikko

This is an unusual property, located in a resort area that is substantially deserted. The view is not as pastoral as pictured since there are pylons in the way. The distance from picturesque Nikko is substantial even though the property is listed as Nikko. It was a $60 cab ride away since we didn't realize that the nearest train station was not Nikko Station. The restaurant is what saves the experience although it is a VERY VERY expensive stay.

10/10 Excellent

Kazu, Palm Springs, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury Hot Springs Hotel for Adult

We experienced Luxuries attentive Japanese Service "Omotenashi"

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jill, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful ryokan/hotel in Kinugawa onsen

Very clean, new and modern hotel while maintaining a traditional Japanese ryokan feel. Very Comfortable bathrobes. Beautiful bathroom and rain head shower. Private onsen are amazing - looking over Kinugawa river and mountains (some construction in the view near by but not loud). Public onsen beautiful and zen - some outdoor, some indoor. Food was good - kaisaeki type meals served in dining area.

10/10 Excellent

あきお

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

???

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
社員さん達が皆さん、すばらしく、快適にすごすしました。 周りに観光する場場所もなく、電車時間まで時間潰すのにこまりましたが、ホテルラウンジにえるソファーで待たせてくれて、雨が降っていたので駅まで高級車でおくってくれまさした。
Stayed 1 night in Oct 2025

10/10 Excellent

YINGCHIEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

ATSUKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

至れり尽くせり

とにかく最高に良いホテルでした。スタッフの心遣いは素晴らしいです。まず数日前にメールをいただき、和室でしたが簡易ベッドを用意してくださり助かりました。高齢者には本当にありがたいです。お料理も美味しく，器もきれいで目でも楽しめました。浴衣で食事できたので、お風呂に先に入ってゆったりと食事できました。無料のドリンクも充実しています。ウェルカムドリンクや食事のあと、美味しいチョコレートをいただきました。部屋に付いている露天風呂も温泉で、十二分な大きさです。バルコニーからの渓流は少し見える程度でしたが、大浴場や部屋にタオルがたくさん用意されていていたので、お風呂に入るたびに新しいタオルが使えました。ドライヤーは全部リファ。アメニティも充実。枕の高さも選べる。至れり尽くせりとはこのことだと思いました。紅葉の季節にまた来たいねと家族で話しています。
Stayed 1 night in Jul 2025

10/10 Excellent

YASUSHI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025