I booked The Baltic Hotel through Expedia and had a very disappointing experience. Upon check-in, I was given a room located directly behind the reception counter, which felt extremely uncomfortable and unsafe — especially since the room did not even have a lock on the door. When I went back to address this issue, the front desk staff member, Abir, was extremely unhelpful and refused to switch me to another room. He was also very rude in the way he spoke to me.
This experience made me feel unwelcome and unsafe, and I would not recommend this hotel to anyone. I hope Expedia reviews this property closely, as this is not the type of service or accommodation that should be offered through your platform.