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Refinery Hotel

5.0 star property

Photo gallery for Refinery Hotel

Property amenity
Exterior
Breakfast, lunch, dinner served; American cuisine
Breakfast, lunch, dinner served; American cuisine
2 bars/lounges, lobby lounge, rooftop bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • Pet-friendly
  • Breakfast available
  • Laundry

Explore the area

View map
63 W 38th St, New York, New York, NY, 10018
  • Place, Empire State Building
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪6 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪13 min drive‬

Room options

View all photos for Atelier Executive Suite

Atelier Executive Suite

Atelier Executive Suite

8.8 out of 10
Excellent
(3 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed

Studio, 1 Queen Bed

8.4 out of 10
Very good
(16 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds

Studio, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(37 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

New York

With a stay at Refinery Hotel in New York (Manhattan), you'll be within a 5-minute walk of 5th Avenue and Bryant Park. .This luxury hotel is 0.3 mi (0.4 km) from Broadway and 0.3 mi (0.5 km) from Times Square.

What's nearby

  • Empire State Building - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km
  • Broadway - 6 min walk - 0.6 km
  • Grand Central Terminal - 8 min walk - 0.7 km
  • Madison Square Garden - 10 min walk - 0.9 km

Getting around

  • 42 St. - Bryant Pk. Station - 2 min walk
  • New York W 32nd St. Station - 7 min walk
  • LaGuardia Airport (LGA) - 22 min drive

Restaurants

  • ‪Culture Espresso - ‬1 min walk
  • ‪Chick-fil-A - ‬1 min walk
  • ‪The Heist - ‬2 min walk
  • ‪Spyglass Rooftop Bar - ‬2 min walk
  • ‪Refinery Rooftop - ‬1 min walk

About this property

Refinery Hotel

Luxury hotel with bars and a fitness center
Refinery Hotel offers 197 air-conditioned accommodations with iPod docking stations and minibars. Beds feature Frette Italian sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and irons/ironing boards. Refrigerators, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 197 air-conditioned rooms featuring iPod docking stations and LCD televisions. Your bed comes with down comforters and Frette Italian sheets. Cable television is provided for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional amenities at this hotel include concierge services and a vending machine.
For lunch or dinner, stop by Parker and Quinn, a restaurant that specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning.
Parker and Quinn - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Winnies - Onsite lobby lounge. Open daily.
Rooftop Bar - This rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in some public areas: High-speed internet

Parking and transport

  • Secured parking on site (USD 72 per day)

Food and drink

  • Daily full breakfast available for a fee: USD 20 to 30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Parker and Quinn
  • Rooftop Bar
  • Winnies

Things to do

  • Gym

Family friendly

  • In-room cot
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Built in 1912
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 51.64 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Health club access
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20 to 30 per person
  • Secured self parking fee: USD 72 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Refinery
Refinery Hotel
Refinery Hotel New York
Refinery New York
Refinery
Refinery Hotel Hotel
Refinery Hotel New York
Refinery Hotel Hotel New York

Refinery Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 678 out of 1008 reviews
Rating 8 - Good. 195 out of 1008 reviews
Rating 6 - Okay. 75 out of 1008 reviews
Rating 4 - Poor. 38 out of 1008 reviews
Rating 2 - Terrible. 22 out of 1008 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Stayed 5 nights in Jun 2025

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful gem of a hotel

Amazing hotel, great service, large stylish and comfortable room for NY with wooden floors and good size bathroom. will definitely stay again
Stayed 3 nights in Jun 2025

8/10 Good

gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Yeah nice rooms, cool bar with a great view.
Stayed 4 nights in Jun 2025

10/10 Excellent

MICHELE

Travelled with group
Liked: Cleanliness, property conditions & facilities
We loved the roof top bar and the Jazz Bar downstairs. Great cocktails and lots of fun! Buzzy ambiance. The breakfast diner connected to the hotel was a bit disappointing - no ability to make coffee - and the limited food options could be improved upon- but there are a million places to eat in NYC and this hotel is in a Great Spot. The electrical outlets in our room were a bit old and finnicky too - but it is a historic old building so we just dealt with it. Overall, we Loved the hotel and our trip to NYC!
Stayed 3 nights in Jun 2025

10/10 Excellent

Kavitha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Leina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Sreeja

Stayed 4 nights in Jun 2025

10/10 Excellent

ELIZABETH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were super comfortable. Bathroom was nice and large. Location was central.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jose

Stayed 3 nights in May 2025

10/10 Excellent

Rebecca L

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very unique hotel and experience. Friendly staff and very clean. Kinda dark (lighting) but very fitting for the aesthetic of the hotel. Good vibes! Great coffee shop across the street. Hotel restaurant has great inlet tea and good staff. Hotel staff are very respectful and friendly and approachable. Will be back for my next stay.
Stayed 4 nights in Jun 2025

10/10 Excellent

Magda El

Stayed 3 nights in Jun 2025

10/10 Excellent

Venecia

Travelled with partner
Liked: Amenities, property conditions & facilities
Our room was huge for NY - we had 6 windows and a high stud. The room was very quiet and we had the most comfortable beds!! Great rooftop bar!
Stayed 7 nights in Jun 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay

Hotel was great - we were celebrating a birthday and anniversary and it was lovely this was recognised by the hotel with our room being trimmed and little gifts. The staff couldn’t do enough for us and all very welcoming. Great location and loved the rooftop bar. We would definitely consider staying again on future trips to NYC. Nice room with large comfortable bed and great bathroom. The view wasn’t great but we hadn’t paid for a room with a view.
Stayed 6 nights in Jun 2025

8/10 Good

Stephen

Stayed 2 nights in Jun 2025

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, property conditions & facilities
The fire alarm going off at 3:45am was unfortunate but the staff took care of us.
Stayed 3 nights in Jun 2025

10/10 Excellent

Will

Stayed 1 night in Jun 2025

8/10 Good

matthew

Stayed 1 night in May 2025

10/10 Excellent

Oren, New York

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location, big rooms, pleasant staff.
Stayed 5 nights in May 2025

10/10 Excellent

John, DENVER

Stayed 2 nights in May 2025

10/10 Excellent

Roni

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is beautiful and our room was amazing! Spacious for our family of 4. We loved the high ceilings, decor, beds, views and cleanliness. More amazing though, was the incredible staff. Ralph, Jamilah, and Bryan were the most helpful, kind, fun, and professional people we've ever encountered at any hotel. They set the tone for our wonderful stay at check in, treated us and our children like celebrities the whole time :), and then had us already planning our next visit while checking out. Thank you for the memories!
Stayed 1 night in May 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, room comfort
Great location
Stayed 3 nights in Feb 2025

10/10 Excellent

Diego, Guatemala

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice, the room was clean and spacious. Also it is very well located.
Stayed 4 nights in May 2025

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Mark

Stayed 3 nights in May 2025