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Park Lane New York

5.0 star property

Photo gallery for Park Lane New York

Garden
Rooftop bar
Ballroom
City view
Rooftop bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • Pet-friendly

Explore the area

View map
36 Central Park S, New York, NY, 10019
  • Broadway
    ‪10 min walk‬
  • Times Square
    ‪13 min walk‬
  • Rockefeller Center
    ‪14 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

View all photos for Panoramic Room, 1 King Bed, Park View

View from room

Panoramic Room, 1 King Bed, Park View

9.6 out of 10
Exceptional
(14 reviews)
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, City View

  • 71 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, City View (with Tub Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, City View (with Tub Shower)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Park Lane, with Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Park Lane, with Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (with Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, City View (with Roll-in Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, City View (with Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, City View (with Roll-in Shower)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, City View (with Tub Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, City View (with Tub Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Park Lane, with Tub Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Park Lane, with Tub Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Park Lane)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Park Lane)

8.6 out of 10
Excellent
(72 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible, Park View (Panoramic, with Tub Shower)

View from room

Studio Suite, 2 Queen Beds, Accessible, Park View (Panoramic, with Tub Shower)

  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Park View (Panoramic, with Tub Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Park View (Panoramic, with Tub Shower)

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, Park View

View from room

Studio Suite, Park View

  • 45 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Studio Suite, Park View

View from room

Panoramic Studio Suite, Park View

  • 45 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Park Lane, with Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Park Lane, with Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(12 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Accessible, Park View (with Tub Shower)

View from room

Studio Suite, Accessible, Park View (with Tub Shower)

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Park View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Park View

8.0 out of 10
Very good
(18 reviews)
  • 40 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Park View (with Tub Shower)

View from room

Studio Suite, 1 King Bed, Accessible, Park View (with Tub Shower)

  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Panoramic Room, 2 Queen Beds, Park View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Panoramic Room, 2 Queen Beds, Park View

8.8 out of 10
Excellent
(14 reviews)
  • 40 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, City View (with Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible, City View (with Roll-in Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Park Lane, with Tub Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Park Lane, with Tub Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, View (Panoramic)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, View (Panoramic)

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(23 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Park Lane)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Park Lane)

7.6 out of 10
Good
(10 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Park View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Park View

9.6 out of 10
Exceptional
(20 reviews)
  • 40 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Thompson Central Park New York, by Hyatt

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,074 reviews
The price is AU$665
includes taxes & fees
22 Aug - 23 Aug
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About the area

New York

Park Lane New York is centrally located in New York, a 2-minute walk from Central Park and 11 minutes by foot from Broadway. .This luxury hotel is 0.8 mi (1.3 km) from Times Square and 1.1 mi (1.7 km) from Rockefeller Center.

What's nearby

  • Central Park - 2 min walk - 0.2 km
  • Broadway - 10 min walk - 0.9 km
  • Times Square - 13 min walk - 1.1 km
  • Rockefeller Center - 14 min walk - 1.2 km
  • Grand Central Terminal - 3 min drive - 2.1 km

Getting around

  • 5 Av.-59 St. Station - 3 min walk
  • Grand Central - 42 St. Station - 20 min walk
  • John F. Kennedy Intl. Airport (JFK) - 58 min drive

Restaurants

  • ‪Quality Italian - ‬3 min walk
  • ‪The Oak Room at The Plaza Hotel - ‬1 min walk
  • ‪The Palm Court - ‬1 min walk
  • 1 Hotel Central Park
  • ‪Jams - ‬2 min walk

About this property

Park Lane New York

Luxury hotel with 2 restaurants and a 24-hour fitness center
Park Lane New York offers 610 accommodations with safes and complimentary weekday newspapers. 30-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 610 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free international calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Enjoy American cuisine at Rose Lane Grab & Go, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in New York? This hotel has 1500 square feet (139 square meters) of space consisting of conference space and 4 meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Rose Lane Grab & Go - This café specializes in American cuisine and serves breakfast only.
Calvert's - This restaurant specializes in American cuisine and serves breakfast and dinner. Open daily.
Darling - Onsite rooftop bar. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Free in-room WiFi has a 6-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 67 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: USD 75 for adults and USD 50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Calvert's
  • Darling
  • Rose Lane Grab & Go

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,500 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a regional park
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (79 centimetre high)
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 46 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - October 2021
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels
  • Streaming services

Food and drink

  • 24-hour room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
It is Park Lane's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per night
  • Resort fee: USD 56.23 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Concierge service
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 75 for adults and USD 50 for children
  • Valet parking fee: USD 67.00 per day
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a fee for parcel delivery and storage for registered guests and scheduled groups. The hotel cannot be held responsible for lost or damaged goods.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Free in-room WiFi has a 6-device limit

Property is also known as

Hotel Lane
Hotel Park Lane
Lane Hotel
Lane Park Hotel
Park Lane Hotel
Helmsley Park Hotel
The Helmsley Park Lane Hotel New York City
Park Lane Hotel New York
Park Lane New York
Park Lane
Park Lane Hotel
Park Lane New York Hotel
Park Lane New York New York
Park Lane New York Hotel New York

Park Lane New York Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 909 out of 1556 reviews
Rating 8 - Good. 300 out of 1556 reviews
Rating 6 - Okay. 165 out of 1556 reviews
Rating 4 - Poor. 86 out of 1556 reviews
Rating 2 - Terrible. 96 out of 1556 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Theo, Atlantic Beach

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost Perfect

I would’ve said my stay here was excellent were it not for the issue with elevator wait times. There were times when we had to wait over 5 minutes for an elevator because apparently only 2 of the 6 were working. In a hotel that large you need at least 4 to keep up with regular traffic. Staff were exceptional and the room/location were amazing. It’s right on the edge of Central Park (South end). It’s right near everything like 5th Avenue shopping, Broadway, and Times Square. I would stay here again, and I do recommend it even with the elevator issues.
Room 3000
Crazy good view of the park!
Stayed 2 nights in May 2025

6/10 Okay

Tara

Travelled with family and small children
Disliked: Amenities
The lights in the room were not working , very dark rooms, needs a renovation . Weird shower
Stayed 2 nights in Apr 2025

10/10 Excellent

Raymundo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best Central Park hotel room view
Stayed 8 nights in Apr 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Park Lane is excellent overall. A great location, hotel is well presented and photos of the property do not do it justice - the Darling rooftop area, 2nd floor restaurant and Rose Lane bar are all great with lovely and attentive staff who really look after guests and provide great service. The room was great, much larger than expected and with amazing views over Central Park. However, the air conditioning did not work at all in our room and no matter the outside temperature the the room was very hot and uncomfortable despite the hotel providing fans to help cool the room - various explanations were given by staff, none of which really made sense, but tbh at this price point I just really expect the AC to work and not to be hot and sweaty in my hotel room. I stayed in late April/early May and can only imagine how hot it gets during summer. Lifts were a bit slow but not too bad. Overall I enjoyed the Park Lane, we did a bit of light celeb spotting in the lobby and bar, we loved the staff, the overall vibe and would definitely stay again if we could be assured that air con issues were fixed.
Stayed 7 nights in Apr 2025

10/10 Excellent

Kristina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here frequently and love this hotel out all. Great location, great amenities and very easy and smooth check-in and check out process.
Stayed 1 night in May 2025

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Apr 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities
Food was good. Elevators did not work or they were very long lines for them and staff would not allow us to take the stairs even though we were willing to do so. AC was not very functional - room AC could not cool to the setpoint, even though it was not a very hot day. Bed was very comfortable. Shower had very good water pressure. Location was extremely convenient. Staff were helpful and pleasant.
Stayed 4 nights in Apr 2025

10/10 Excellent

Carol

Stayed 3 nights in Apr 2025

6/10 Okay

Harold, lima

Stayed 4 nights in May 2025

10/10 Excellent

Alaina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Douglas

Travelled with partner
Disliked: Property conditions & facilities
Only one of 6 elevators was working. The AC in our room was not working even after an engineer came up.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good services.
Stayed 1 night in May 2025

6/10 Okay

Beth

Travelled with family
Liked: Cleanliness, staff & service
The air conditioning was broken the entire time I stayed. My room was 78 degrees. I complained and was told they were working on fixing it but never happened
Stayed 3 nights in May 2025

10/10 Excellent

Haining

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and friendly staffs.
Stayed 3 nights in May 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Park Lane was a nice hotel. The wait for elevators was a little long. But the restaurant was good and the staff was nice
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

Hot Stay

The staff were great. Unfortunately, the hotel has seen better days. Very long waits for an elevator were common. To the extent that we actually used the stair on several occasions. We later found out that a couple of the elevators were out of service. The room was extremely hot. We were switched to another room that wasn't must better and had to request fans be brought up. This was a common theme with other guests staying at the hotel.
Stayed 2 nights in May 2025

2/10 Terrible

Michael

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

2/10 Terrible

Anna

Travelled with partner
Disliked: Amenities, property conditions & facilities
Unfortunately, our experience at this hotel was disappointing due to the lack of air conditioning in our room. It was over 80°F inside, making it extremely hot and uncomfortable to sleep. While maintenance did bring us a tower fan, it was nowhere near sufficient to cool the room. For the price point of the stay, we expected basic comforts like functional AC, so this was a letdown. I hope management addresses this for future guests.
Stayed 2 nights in Apr 2025

6/10 Okay

John

Liked: Cleanliness, staff & service

To hot

The room temperature did not work it was uncomfortably hot. I set it to 66 degrees and it would not got under 73. I paid over 600 a night and i will not be returning. It felt way hotter than 73 degrees this is including the blinds being shut. I was so uncomfortable we were sweating so much
Stayed 2 nights in Apr 2025

8/10 Good

Paula

Stayed 2 nights in Apr 2025

10/10 Excellent

Jerry, North Miami

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with the perfect view of Central Park
Stayed 4 nights in Mar 2025

2/10 Terrible

Anna

Travelled with family and small children
My kid was in emergency room with all confirming papers and they still charged me one night cancellation not even suggesting to move the booking.
Stayed 1 night in Apr 2025

10/10 Excellent

simrit

Stayed 1 night in Apr 2025

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025