The room was in a perfect condition
The staff is very friendly
They have a Bar at the second floor, nice place to spend some time, friendly staff also.
Breakfast was nice every morning, my only complaint is the closing time (9:30am) but you can get coffee outside that time, that is a plus.
Front desk also super friendly TM’s.
I work in the hospitality industry also, I use more Hilton than Hyatt, but congratulations Hyatt Chelsea NY. Good work.