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Hyatt Place New York / Chelsea

4.0 star property

Photo gallery for Hyatt Place New York / Chelsea

Exterior
Creator video
Terrace/patio
Lobby
Down duvets, pillow-top beds, in-room safe, individually furnished

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
140 WEST 24TH STREET, New York, NY, 10011
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Empire State Building
    ‪11 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪28 min drive‬

Room options

Room, 1 King Bed, Accessible (Roll-In Shower)

7.6 out of 10
Good
(8 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

7.6 out of 10
Good
(37 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(82 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, City View

7.8 out of 10
Good
(21 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, City View

8.2 out of 10
Very good
(43 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Skyline View)

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 17 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds (Skyline View)

8.0 out of 10
Very good
(30 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

8.6 out of 10
Excellent
(164 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Skyline View)

10.0 out of 10
Exceptional
(10 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

New York

With a stay at Hyatt Place New York / Chelsea, you'll be centrally located in New York, a short 10-minute walk from Madison Square Garden and 15 minutes by foot from Empire State Building. .This hotel is 1.2 mi (2 km) from Times Square and 1.3 mi (2.2 km) from Rockefeller Center.

What's nearby

  • Chelsea Hotel - 3 min walk - 0.3 km
  • 5th Avenue - 6 min walk - 0.6 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Empire State Building - 11 min walk - 1.0 km
  • Times Square - 19 min walk - 1.6 km

Getting around

  • 23 St. Station (7th Av.) - 2 min walk
  • New York 23rd St. Station - 3 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪Variety Coffee Roasters - ‬2 min walk
  • ‪Taco Bell Cantina - ‬2 min walk
  • ‪Smithfield Hall - ‬3 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Seven Grams Caffe - ‬3 min walk

About this property

Hyatt Place New York / Chelsea

Hyatt Place New York / Chelsea offers 510 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature down comforters. 50-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 510 guestrooms featuring Smart televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, hair dryers, and toothbrushes and toothpaste.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a vending machine.
You can enjoy a meal at The Placery serving the guests of Hyatt Place New York / Chelsea, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Placery - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.
The Terrace - Onsite rooftop bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 7:00 AM to midnight (USD 50 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery
  • The Terrace

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 45 floors
  • Built in 2021
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 100.00 per pet, per week, plus a deposit of USD 100.00 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 50.00 per day (1056 ft away; open 7:00 AM to midnight)
  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 100.00 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Hyatt York Chelsea York
Hyatt Place NEW York chelsea
Hyatt Place New York/Chelsea
Hyatt Place New York / Chelsea Hotel
Hyatt Place New York / Chelsea New York
Hyatt Place New York / Chelsea Hotel New York

Hyatt Place New York / Chelsea Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1512 out of 2892 reviews
Rating 8 - Good. 715 out of 2892 reviews
Rating 6 - Okay. 368 out of 2892 reviews
Rating 4 - Poor. 181 out of 2892 reviews
Rating 2 - Terrible. 116 out of 2892 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Toral

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please keep up with your elevator
Stayed 2 nights in Dec 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Amenities
I should be getting $100 refund and I haven’t
Stayed 3 nights in Dec 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
We stayed here at the peak of Christmas season and the staff could not be more courteous and helpful. I would highly recommend this place just because of them. People complain about the elevator, but the elevator is extremely fast. You can expect wait times on elevators wherever you stay this time of year.
Stayed 3 nights in Dec 2025

6/10 Okay

aswathi

Stayed 2 nights in Dec 2025

4/10 Poor

Yanaisa

Stayed 4 nights in Dec 2025

10/10 Excellent

MARIA

Stayed 1 night in Dec 2025

10/10 Excellent

Sharlene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location, clean room, breakfast
Stayed 2 nights in Dec 2025

10/10 Excellent

Fritzie Hezel

Stayed 4 nights in Nov 2025

6/10 Okay

MAGGIE

Liked: Cleanliness
Disliked: Property conditions & facilities
Leave early. The elevators are a nightmare to get on and off if you’re on a top floor, leaving you waiting 20-30 minutes + so pack your patience.
Stayed 3 nights in Dec 2025

8/10 Good

Kevin

Stayed 3 nights in Dec 2025

10/10 Excellent

Keirsten

Clean
Stayed 1 night in Dec 2025

8/10 Good

elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and cozy. Front desk staff was great. The elevators were slow so I used the stairs mostly
Stayed 2 nights in Dec 2025

10/10 Excellent

Yomarie

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms great breakfast
Stayed 1 night in Dec 2025

6/10 Okay

Becca

Liked: Cleanliness, staff & service
Great views from the high level floors. Front desk staff really nice. Terrible elevators. We had to wait at least 5-15 minutes every time we went in and out and they would stop at every single floor.
Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Very well taken care
Stayed 1 night in Dec 2025

8/10 Good

Melanie

Stayed 2 nights in Dec 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very cozy little room with a stunning view. Parking is off sight which is a little disappointing but still manageable.
Stayed 1 night in Dec 2025

4/10 Poor

goutham, richmond

Liked: Cleanliness
For the price it too small a space . There is no disclosure with regard to total sq. Footage when u book . The photos are deceiving
Stayed 3 nights in Dec 2025

10/10 Excellent

Barbara

Stayed 2 nights in Dec 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Second time staying at this hotel. It’s centrally located, rooms are clean and staff is very helpful. The city view on the upper floors is excellent! We had a great view all the way to the Statue of Liberty. Only negative is the wait on elevators at certain times
Stayed 3 nights in Dec 2025

8/10 Good

Susan

Stayed 1 night in Dec 2025

10/10 Excellent

Brendan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly, helpful and accommodating. Rooms were clean. Was surprised by the variety of the breakfast buffet
Stayed 3 nights in Dec 2025

10/10 Excellent

Meghan

Travelled with family
Liked: Cleanliness, staff & service, amenities
AMAZING view!
Stayed 1 night in Dec 2025

10/10 Excellent

Svitlana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes
Stayed 3 nights in Dec 2025

10/10 Excellent

MICHEL, hialeah gardens

Liked: Cleanliness, amenities, property conditions & facilities
The room was in a perfect condition The staff is very friendly They have a Bar at the second floor, nice place to spend some time, friendly staff also. Breakfast was nice every morning, my only complaint is the closing time (9:30am) but you can get coffee outside that time, that is a plus. Front desk also super friendly TM’s. I work in the hospitality industry also, I use more Hilton than Hyatt, but congratulations Hyatt Chelsea NY. Good work.
Stayed 2 nights in Dec 2025