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Hilton Garden Inn New York/Manhattan-Chelsea

3.0 star property

Photo gallery for Hilton Garden Inn New York/Manhattan-Chelsea

Helicopter/plane tours
View from room
Reception
Lobby
Premium bedding, desk, laptop workspace, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
121 W 28th St, New York, NY, 10001
  • Madison Square Garden
    ‪5 min walk‬
  • Empire State Building
    ‪8 min walk‬
  • Times Square
    ‪14 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪15 min drive‬

Room options

View all photos for One King Bed Roll In Shower

Premium bedding, desk, laptop workspace, blackout curtains

One King Bed Roll In Shower

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds City View

Premium bedding, desk, laptop workspace, blackout curtains

Two Queen Beds City View

  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

  • City view
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Double Beds Roll In Shower

Premium bedding, desk, laptop workspace, blackout curtains

Two Double Beds Roll In Shower

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Drinks-Snacks)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Drinks-Snacks)

  • City view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Premium bedding, desk, laptop workspace, blackout curtains

Room

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Premium bedding, desk, laptop workspace, blackout curtains

Room

  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed City View

Premium bedding, desk, laptop workspace, blackout curtains

One King Bed City View

  • 17.7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Higher Floor)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking (Higher Floor)

  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Higher Floor)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Higher Floor)

  • City view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New York

A stay at Hilton Garden Inn New York/Manhattan-Chelsea places you in the heart of New York, within a 10-minute walk of 5th Avenue and Madison Square Garden. .This hotel is 0.5 mi (0.8 km) from Empire State Building and 0.7 mi (1.2 km) from Broadway.

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Empire State Building - 10 min walk - 0.9 km
  • Broadway - 14 min walk - 1.2 km
  • Times Square - 14 min walk - 1.3 km
  • Grand Central Terminal - 3 min drive - 1.9 km

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • New York W 32nd St. Station - 5 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪Skirt Steak - ‬3 min walk
  • ‪L'Amico - ‬3 min walk
  • ‪Ajisen Ramen - ‬3 min walk
  • ‪The Fleur Room - ‬1 min walk
  • ‪Paper Coffee - ‬3 min walk

About this property

Hilton Garden Inn New York/Manhattan-Chelsea

Hotel with a 24-hour business center, a short walk to 5th Avenue
Hilton Garden Inn New York/Manhattan-Chelsea offers 169 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 169 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with digital programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite from the snack bar/deli serving guests of Hilton Garden Inn New York/Manhattan-Chelsea. Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, French, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 55 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 to 25 for adults and USD 10 to 25 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 22 floors
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25.00 for adults, and USD 10 to 25.00 for children
  • Covered self parking fee: USD 55.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel New York/Chelsea
Hilton Garden Inn New York/Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea
Hilton Garden Inn York/Manhattan-Chelsea
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
Hilton York Manhattan Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea New York
Hilton Garden Inn New York/Manhattan-Chelsea Hotel New York

Hilton Garden Inn New York/Manhattan-Chelsea Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1247 out of 2884 reviews
Rating 8 - Good. 901 out of 2884 reviews
Rating 6 - Okay. 433 out of 2884 reviews
Rating 4 - Poor. 174 out of 2884 reviews
Rating 2 - Terrible. 129 out of 2884 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Jan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It's in a convenient location and check in staff was very pleasant but overall it's equivalent to a motel 6. Linens ripped, tires run down room/bathroom toilet just old and needs upgrade!
Stayed 2 nights in Feb 2025

6/10 Okay

Morgan

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hotel location was good for our travel plans. However the condition and cleanliness of the room was a bit below average. There was mold on the roof in the bathroom and paint peeling off. The toilet looks old and well used. Heater was very noisy. But over all the staff were nice and the location was adequate. Except for holes living down the street of the hotel. But that looked common for NY
Stayed 3 nights in Jan 2025

10/10 Excellent

Viviana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Feb 2025

8/10 Good

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located
Stayed 4 nights in Jan 2025

10/10 Excellent

Risa

Stayed 2 nights in Jan 2025

10/10 Excellent

Lorena Yadira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Stacy, Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a few times and it's always been a good experience. Rooms are clean, stagg is nice and the subway is at the end of the street. Only negative was we booked a car through the hotel staff and were quoted a prive of $64 and was told we could use our card instead of cash. Driver was annoyed that we didn't have cash, increased the price and charged additional fees on top of it. We will stick with uber from now on.
Stayed 3 nights in Feb 2025

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Huaizhi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 5 nights in Jan 2025

4/10 Poor

Sanpreet, Surrey

Liked: Property conditions & facilities
Disliked: Staff & service
The overall experience was good, the only issue I had one of the staff member refusing me to give water and told me to purchase it which is quite frustrating in terms of service
Stayed 2 nights in Feb 2025

10/10 Excellent

Taylor

Travelled with family
Liked: Staff & service, property conditions & facilities
The location was perfect.
Stayed 2 nights in Jan 2025

6/10 Okay

Leonardo

Travelled with family
Liked: Cleanliness, amenities
In general my family and I liked the hotel and we'll certainly come back. The 2 hotel bellboys were very friendly and kind and the staff at the restaurant was just extraordinary, certainly the service received by them was the highlight. Also the cleaning staff was very friendly. The only thing we didn't like was the attitude of the 2 ladies working the night shift at the reception. They acted like they didn't care at all and every time we interacted with them they had a bad attitude.
Stayed 5 nights in Jan 2025

10/10 Excellent

Layne

Stayed 2 nights in Jan 2025

10/10 Excellent

Apache

Liked: Cleanliness, staff & service
Friendly staff. Plenty to do within walking distance.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice hotel stay at
Stayed 4 nights in Jan 2025

8/10 Good

Kristina

Travelled with family
Liked: Cleanliness, staff & service
We stayed here for 5 nights and had a wonderful time. The majority of the staff were friendly and helpful, our room was clean and comfortable, the bathroom door didn’t close all of the way due to hinge issues but it didn’t bother us. It was in a convenient area and away from the crowds. Felt safe. No problems with the elevator.
Stayed 5 nights in Jan 2025

6/10 Okay

Evan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nothing special other than the location.
Stayed 1 night in Jan 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very friendly and helpful staff. Many restaurant options nearby.
Stayed 3 nights in Jan 2025

6/10 Okay

Manuel

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Was a great location. We were able to walk or take subway orbbis to all sites.
Stayed 4 nights in Jan 2025

8/10 Good

Beverly

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

YAMILKA

Stayed 4 nights in Jan 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and close to everything .
Stayed 4 nights in Jan 2025

10/10 Excellent

Ruchi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Angelina, Port Richey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Juliana

Travelled with family
Liked: Staff & service
The staff seemed overwhelmed with the crowd, but everyone was cordial. Hotel was very old and dated. Rooms were not the cleanest either, but we enjoyed our stay.
Stayed 4 nights in Dec 2024