I'm not one to normally leave reviews, but my experience at the Hampton Inn Times Square South was very unsatisfactory. I was awoken around 7am on my first day by someone pounding on my door and yelling at me to come downstairs immediately. They claimed the room did not belong to me and I needed to come to the lobby. This was terrifying. I couldn't tell if it was actually an employee so I refused to open the door for safety reasons. I called the front desk a multitude of times while this was happening to confirm the person actually worked for the hotel, but no one answered. After an hour of them yelling at me and threatening to call the police, I gave them my ID and they went downstairs. Sure enough, the room did indeed belong to me. The whole experience made me feel very unsafe and it was completely unwarranted. I checked in at the front desk the day before and received a room key to that exact room, so there should have been no reason they claimed the room wasn't mine. The whole rest of the trip I felt uncomfortable going back to my room out of fear that there would be another similar issue. If I were you, I'd avoid this hotel and look for something else.