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voco St. James by IHG

3.5 star property

Photo gallery for voco St. James by IHG

Outdoor pool
Garden
Coffee service
Exterior
Lobby lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Bar
  • 24/7 front desk
  • Pet-friendly

Explore the area

View map
330 Magazine St, New Orleans, LA, 70130
  • Canal Street
    ‪3 min walk‬
  • Caesars New Orleans Casino
    ‪5 min walk‬
  • Bourbon Street
    ‪7 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Balcony

Room amenity

Premium Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Windowless Room)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds (Windowless Room)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Room amenity

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Transfer Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Transfer Shower)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Balcony

Room amenity

Premium Room, 2 Queen Beds, Balcony

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

Room amenity

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior

InterContinental New Orleans by IHG

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,569 reviews
The price is AU$223
includes taxes & fees
20 Aug - 21 Aug
InterContinental New Orleans by IHG

About the area

New Orleans

With a stay at voco St. James by IHG, you'll be centrally located in New Orleans, just a 3-minute walk from Canal Street and 6 minutes by foot from Caesars New Orleans Casino. .This historic hotel is 0.4 mi (0.6 km) from Bourbon Street and 0.6 mi (0.9 km) from Ernest N. Morial Convention Center.

What's nearby

  • Canal Street - 3 min walk - 0.3 km
  • Caesars New Orleans Casino - 5 min walk - 0.5 km
  • Bourbon Street - 7 min walk - 0.6 km
  • Ernest N. Morial Convention Center - 8 min walk - 0.7 km
  • Caesars Superdome - 16 min walk - 1.4 km

Getting around

  • Canal at Decatur Stop - 3 min walk
  • New Orleans Union Passenger Terminal - 18 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 25 min drive

Restaurants

  • Mother's Restaurant
  • ‪Ruby Slipper Cafe - Central Business District - ‬2 min walk
  • ‪Geisha Sushi Bistro - ‬3 min walk
  • ‪Longitude 90 - ‬3 min walk
  • ‪Gospel Coffee and Boozy Treats - ‬1 min walk

About this property

voco St. James by IHG

Historic hotel with a 24-hour front desk and a coffee shop
Voco St. James by IHG offers 84 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LED televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Stay in one of 84 guestrooms featuring LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and complimentary use of a nearby fitness facility.
Satisfy your appetite at Chophouse New Orleans, a steakhouse which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, a 24-hour front desk, and multilingual staff.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Chophouse New Orleans - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Cafe Flamant - Onsite café. Guests can enjoy drinks at the bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 47.90 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cafe Flamant
  • Chophouse New Orleans

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in shower (86 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 2 buildings
  • 4 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 45 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 10.95 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Valet parking fee: USD 47.90 per night (in/out privileges)
  • Pet fee: USD 45 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization 30 days in advance for full payment for any Special Event bookings where payment for the stay will be made on site instead of at the time of booking.
This property may require payment equal to 1st night's stay plus tax for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Pool access available from 8:00 AM to 10:00 PM
Parking height restrictions apply

Property is also known as

St. James Hotel New Orleans
St. James New Orleans
St James New Orleans

voco St. James by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 443 out of 1004 reviews
Rating 8 - Good. 287 out of 1004 reviews
Rating 6 - Okay. 124 out of 1004 reviews
Rating 4 - Poor. 91 out of 1004 reviews
Rating 2 - Terrible. 59 out of 1004 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Heidi

Liked: Staff & service, room comfort

Nicely decorated but a little humid and musty.

The front desk was so friendly and nice. The room was humid and the hallway carpets were dirty. The place was a little musty smelling but nothing terrible. The bathroom fan didn't work so there was a bit of mold growing in the shower. You could control the AC but it didn't pull the humidity out of the air and no way to get fresh air into the room. The bathroom sink was missing the drain cover and you could see the gross inside of the pipe with film on it. I told the front desk and they said it would be fixed but it wasn't while I was there. The front lobby and lounge room was really nice and decorated fancy. The hotel was in a good location for walking to the French quarter.
Stayed 2 nights in May 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy from the night shift was very kind also the bartender on the morning shift the guy and woman were really helpful the whole stay really put me in a good mood the room was beautiful quiet and comfy thanks 💚
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jazz Fest getaway

Great place to stay for 3 nights while attending Jazz Fest. Got the 4th floor room with balcony and loved the quiet and privacy. Would stay again for sure!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice historic hotel cold pool

This is an older historic hotel but I love that about it. The rooms are small but extremely clean and comfortable except there wasn’t a chair in the room so I had to go and find one the service was incredible and excellent and great hospitality. My only complaint is their selling point is the pool yet It’s not heated and it was the beginning of April so it was freezing cold. It’s super small but that’s OK but it was pointless if they weren’t gonna heat it. Great location.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The atmosphere and energy were amazing! The bed was comfortable and the bathroom spacious.
Stayed 1 night in Mar 2025

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Central location and very accessible
Stayed 4 nights in Mar 2025

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tajanae was so helpful with our checkin. The hotel is very clean and helpful. Perfect location for food, casino, drinks and entertainment.
Stayed 1 night in Apr 2025

6/10 Okay

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Lea

Travelled with group
Liked: Cleanliness, staff & service, amenities
noisy
Stayed 2 nights in Mar 2025

10/10 Excellent

Brianna

Liked: Amenities, property conditions & facilities
Awesome hotel! Friendly staff.
Stayed 1 night in Mar 2025

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Jarrett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Nov 2024

10/10 Excellent

Montoya, Hamilton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
✌
Stayed 1 night in Mar 2025

10/10 Excellent

Rafiq

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff with a great bar/ bartender.
Stayed 5 nights in Feb 2025

10/10 Excellent

STEVE

Liked: Cleanliness
Stayed 4 nights in Feb 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will be back!

Balcony was amazing! Beds were so comfortable! Will definitely revisit
Stayed 1 night in Feb 2025

10/10 Excellent

valerie

Stayed 1 night in Jan 2025

6/10 Okay

Brian

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Jan 2025

8/10 Good

Lucilla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pool is more like a fountain but we weren’t there to hang in the pool area so that was fine. There was street and hotel construction and trash pick up that woke us up way too early for a Saturday! The elevator was extremely slow but for prospective the place is old/historic and very boutique. I would’ve liked to have easier stair access but we couldn’t find them and was told they were in the adjacent building or that you could only come down not up. The staff was mostly nice but we did feel in the way of them decorating for Christmas a week before Thanksgiving. I’d likely stay there again as the room and bathroom were nice and clean, we’d just hope for one not facing the alleyway next time.
Stayed 3 nights in Nov 2024

10/10 Excellent

Anita

Travelled with family
Very charming place. Location close to main attractions, but very quiet. Very friendly atmosphere and accommodating staff
Stayed 3 nights in Dec 2024

8/10 Good

Vic

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Courteous and kind staff. Very welcoming environment. Very positive representation of New Orleans culture and hospitality.
Stayed 1 night in Dec 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Deleishia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay. I would recommend this hotel to others. We were able to walk to every location that was on our agenda. There are great restaurant choices within walking distance. We did not need to rent a car. We used the driving services from the airport and back to the airport. On a funnier note.... my husband and I experienced this Delicious Smell every night coming from two of the nearby restaurants. Let's just say that we made reservations two of the four days of our stay and the food was great!!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Khanh T

Stayed 2 nights in Nov 2024