Sonesta ES Suites New Orleans Downtown

3.5 star property

Photo gallery for Sonesta ES Suites New Orleans Downtown

Exterior
1 bedroom, premium bedding, desk, laptop workspace
Reception
1 bedroom, premium bedding, desk, laptop workspace
1 bedroom, premium bedding, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
212 Loyola Avenue, Apartment 1105, New Orleans, LA, 70112
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Bourbon Street
    ‪6 min walk‬
  • Place, Caesars Superdome
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

Suite, 2 Queen Beds (Two Bedroom)

9.4 out of 10
Exceptional
(6 reviews)
  • 70 sq m
  • Sleeps 5
  • 2 Queen Beds

Penthouse, Multiple Beds (Two Kings)

10.0 out of 10
Exceptional
(1 review)
  • 106 sq m
  • Sleeps 5
  • 2 King Beds

Suite, 2 Queen Beds, Accessible (Two Bedroom Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 86 sq m
  • Sleeps 5
  • 2 Queen Beds

Penthouse, 2 Queen Beds

  • 95 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, Multiple Beds (Two Bedroom King Beds)

9.4 out of 10
Exceptional
(23 reviews)
  • 76 sq m
  • Sleeps 5
  • 2 King Beds

Suite, 1 Queen Bed (One Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior Suite, 1 Queen Bed, Accessible (One Bedroom Suite - Mobility - Tub)

  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

Studio Suite, 1 King Bed (Efficiency)

8.4 out of 10
Very good
(111 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (One Bedroom Suite - King)

8.8 out of 10
Excellent
(30 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Multiple Beds

7.4 out of 10
Good
(20 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 King Beds

Suite, 2 Queen Beds

8.2 out of 10
Very good
(30 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, Multiple Beds

8.8 out of 10
Excellent
(12 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Deluxe Room, Multiple Beds

8.0 out of 10
Very good
(2 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 51 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the area

New Orleans

With a stay at Sonesta ES Suites New Orleans Downtown in New Orleans (New Orleans Central Business District), you'll be a 3-minute walk from Canal Street and 8 minutes by foot from Bourbon Street. .This hotel is 0.5 mi (0.8 km) from Caesars Superdome and 0.8 mi (1.3 km) from Caesars New Orleans Casino.

What's nearby

  • Canal Street - 3 min walk - 0.3 km
  • Bourbon Street - 6 min walk - 0.6 km
  • Caesars Superdome - 8 min walk - 0.7 km
  • Smoothie King Center - 11 min walk - 1.0 km
  • Caesars New Orleans Casino - 15 min walk - 1.3 km

Getting around

  • Tulane Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 15 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive

Restaurants

  • ‪Holiday Inn Streetcar Restaurant - ‬1 min walk
  • ‪Fiery Crab - ‬3 min walk
  • ‪Chapter IV - ‬2 min walk
  • ‪Monkey Board - ‬2 min walk
  • ‪The Herbalist - ‬1 min walk

About this property

Sonesta ES Suites New Orleans Downtown

Hotel with free breakfast, 3-minute walk to Canal Street
Sonesta ES Suites New Orleans Downtown offers 190 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 190 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided on request.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
Grab a bite from the grocery/convenience store serving guests of Sonesta ES Suites New Orleans Downtown. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
A complimentary buffet breakfast is served on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 47 per night)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

The general deposit is USD 100 per stay for studio and 1-bedroom suite bookings. The listed deposit applies to 2-bedroom suite bookings.

Optional extras

  • Valet parking fee: USD 47 per night
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Vivian Apartments Apartment New Orleans
Vivian Apartments New Orleans
Sonesta Es Suites New Orleans
Sonesta ES Suites New Orleans Downtown Hotel
Sonesta ES Suites New Orleans Downtown New Orleans
Sonesta ES Suites New Orleans Downtown Hotel New Orleans

Sonesta ES Suites New Orleans Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 953 out of 1898 reviews
Rating 8 - Good. 479 out of 1898 reviews
Rating 6 - Okay. 208 out of 1898 reviews
Rating 4 - Poor. 107 out of 1898 reviews
Rating 2 - Terrible. 151 out of 1898 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Anthony W

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi wasn't working during my 4 day stay. Room itself was great... very clean, spacious, lots of outlets in good spots. Breakfast was 6.5/10. Staff was quite polite. My room and floor were pretty quiet, although from wandering, others were not as lucky. NOLA has a lot of homelessness and crime, and this is right downtown, so I wouldn't recommend for women traveling alone. Internal security is decent, keycard required to enter lobby and work elevator.
Stayed 4 nights in Sep 2025

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The door guy and the front desk man were so friendly and enjoyable to engage with. After we checked in we noticed our tv didn’t work and after they attempted to fix it they immediately upgraded us to a family suite with working tvs. There was construction going on but we couldn’t hear it in our room. The bed was comfy and the amenities were unexpectedly nice!
Stayed 1 night in Sep 2025

6/10 Okay

rebecca

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
So, trip ok. Room great.. valet not so good. Supposedly they didn’t write a ticket for our car on the day we arrived. Find that hard to believe because we asked for our car on Sunday and they got our car first time around. Second time took almost 45 mins. Said they didn’t have access to get the car. Finally got it… got a notification for my credit card. Get ready….. I was charged 269.35 for I’m not sure what. 100.00 was for ensidentials and that parking 45 a night would come off that… ok cool… Saturday was charged 43.99 they can’t tell me WHY…. Then at midnight Monday morning charged 125.99…. Can’t tell me why….. room was paid in full before we got here… so was told come back 8a the manger will be in then… like really… what is the money missing for. CHECK YOUR STAY AND PAYMENT AND HOW MUCH U ARE BEING CHARGED.
Stayed 2 nights in Sep 2025

8/10 Good

youngmi

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
wifi didn't work for two days. Staff didn't know about the situation.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kenrick

Stayed 1 night in Sep 2025

10/10 Excellent

Overgie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 2 nights in Sep 2025

2/10 Terrible

Nikevia

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff & wait
Stayed 1 night in Sep 2025

6/10 Okay

Steve

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The valet service was slow and insecure. Our car stayed in front of the hotel on a busy street with the engine running for almost 22 minutes unattended.. The kitchen sink was broken when we got into the room, with no chance of maintenance helping us and at around 9 pm we were offered another room but by then we were already unpacked and situated. For such a nice hotel, I expect everything to be working and Wi-Fi was not available with no possibility of it being fixed till the next day when we were checking out. When we went to check out and get our car from the valet, we waited for almost 40 minutes while the valet stood around. We even checked with the desk twice about the delay and they just told us they had told the valet it was needing to be picked up and no one did anything. Just really disappointed in the experience considering it look like a very nice hotel and the centre of New Orleans.
Stayed 1 night in Sep 2025

2/10 Terrible

JAVIER

Disliked: Cleanliness, staff & service, property conditions & facilities
They charged things to my credit card that weren't appropriate.
Stayed 5 nights in Sep 2025

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice sized room, breakfast available every day. Pool and gym facilities, safe and secure. Enjoyable stay, would return.
Stayed 6 nights in Sep 2025

2/10 Terrible

Sinh

Disliked: Cleanliness
See the star rating. Just not Taj Mahal. Too many thugs and shady people in check in. A/c does not work. WiFi does not work. No business center. No fitness center. No swimming pool. No lobby. No granite counter front desk. No carpeted stairways taking the stairs. The kitchen was filthy. The dishwashing detergent was tampered with. The crap on the counter next to Magnolia Trace toaster.
Stayed 2 nights in Sep 2025

2/10 Terrible

Clifford

When I arrived at the hotel they requested a 100USD deposit, which I paid and they advised would be returned. We booked out yesterday and I asked if it had been refunded, they said yes. It has not been refunded. Furthermore I have had two further deductions against my card; Sept 25th @ 9.10 for 54.95 USD and Sept 26th @ 9.08 for 75.39 USD My rooms were all paid for in advance and I did not incur any other expenditure; Please investigate and arrange refund for these sums. Thank you.
Stayed 3 nights in Sep 2025

8/10 Good

Trevis

Liked: Cleanliness, staff & service, property conditions & facilities
Shops nearby
Stayed 4 nights in Sep 2025

4/10 Poor

nadia

Stayed 1 night in Sep 2025

4/10 Poor

candi

Disliked: Cleanliness, staff & service, property conditions & facilities
Very rude staff. Very noisy
Stayed 1 night in Sep 2025

6/10 Okay

Jasmine

Stayed 1 night in Sep 2025

10/10 Excellent

Luiz Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Justin

Business traveller
Liked: Cleanliness, property conditions & facilities
The property didn't have any Internet (WiFi), the property has limited food options within walking distance, the property is on one of the busiest streets in CBD -- next to Tulane University Hospital -- loud sirens throughout the night... And lastly, across the street from the property are hundreds of unhoused people laying on the street.
Stayed 1 night in Sep 2025

6/10 Okay

Jimmyl

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Sep 2025

8/10 Good

Gillian

Travelled with partner
Liked: Cleanliness, amenities
Fairly close to Bourbon & Canal Streets. Breakfast options were okay, but not fantastic.
Stayed 3 nights in Sep 2025

10/10 Excellent

Tai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and accommodations:)
Stayed 1 night in Sep 2025

10/10 Excellent

rosetta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Joe

Stayed 2 nights in Sep 2025

10/10 Excellent

Mia

Stayed 1 night in Sep 2025