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Maison St Charles

3.0 star property

Photo gallery for Maison St Charles

Exterior
Pillow-top beds, in-room safe, desk, laptop workspace
Property grounds
Lunch and dinner served, seafood
Pillow-top beds, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1319 Saint Charles Avenue, New Orleans, LA, 70130
  • Place, National World War II Museum
    ‪6 min walk‬
  • Place, Ernest N. Morial Convention Center
    ‪13 min walk‬
  • Place, Caesars Superdome
    ‪15 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(20 reviews)
  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Accessible

Pillow-top beds, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed, Accessible

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed

  • 75 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Honeymoon Suite, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, laptop workspace

Honeymoon Suite, 1 King Bed with Sofa bed

  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Superior Suite, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

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About the area

New Orleans

Located in New Orleans (Central City), Maison St Charles is within a 5-minute drive of National World War II Museum and Ernest N. Morial Convention Center. .This hotel is 1.1 mi (1.8 km) from Caesars Superdome and 1.2 mi (1.9 km) from Bourbon Street.

What's nearby

  • Magazine Street - 5 min walk - 0.4 km
  • National World War II Museum - 6 min walk - 0.6 km
  • Ernest N. Morial Convention Center - 13 min walk - 1.1 km
  • Caesars Superdome - 15 min walk - 1.3 km
  • Canal Street - 18 min walk - 1.5 km

Getting around

  • Saint Charles at Erato Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 22 min drive

Restaurants

  • ‪Circle K - ‬6 min walk
  • ‪Raising Cane's Chicken Fingers - ‬1 min walk
  • ‪Wendy's - ‬1 min walk
  • ‪Lagniappe Bakehouse & Coffee - ‬8 min walk
  • ‪Popeyes Louisiana Kitchen - ‬1 min walk

About this property

Maison St Charles

Maison St Charles offers 130 air-conditioned accommodations with safes and hair dryers. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 130 air-conditioned rooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a picnic area.
Enjoy a satisfying meal at Mr. Eds Seafood serving guests of Maison St Charles. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Mr. Eds Seafood - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 25 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 14.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Mr. Eds Seafood

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Cobblestone flooring in public areas
  • Lift (130 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 14.99 per person
  • Secured self parking fee: USD 25.0 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Maison St Charles Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 341 out of 662 reviews
Rating 8 - Good. 149 out of 662 reviews
Rating 6 - Okay. 88 out of 662 reviews
Rating 4 - Poor. 41 out of 662 reviews
Rating 2 - Terrible. 43 out of 662 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not eat breakfast. Great little place. We will stay here again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Teri

Stayed 1 night in Jan 2026

10/10 Excellent

Donald

Stayed 2 nights in Dec 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very nice - set up like a village - with beautiful grounds. Room was nice and clean. Parking is the only negative
Stayed 1 night in Jan 2026

2/10 Terrible

Lori

Disliked: Cleanliness, property conditions & facilities
DO NOT STAY HERE. Check in about one in the morning and got up in the middle of the night to use the restroom. Turned on the light to COCKROACHES. Found someone at the front desk around 7:30 and asked to be moved to a different building or speak to the manager. I was told management and housekeeping would be there by 9 and was promised a call. We left and went to eat breakfast and waste time until we had a new room and could shower and unpack. 5 HOURS LATER still no room. Finally was told I could speak to the housekeeping manager and was informed it was taking this long because I requested a specific room and it would be another 30 minutes! I called Expedia begged to move to somewhere else I just wanted to shower and unpack. Expedia said they had to call The hotel to request a refund. 5 minutes later a room was magically ready. I had already found somewhere else to stay. My whole first day of vacation wasted and zero refund for this place. Started a claim with Expedia which went absolutely nowhere. It’s a shame I’ve stayed at this hotel 3 other times and it was my go to place. DO NOT STAY HERE
Stayed 5 nights in Dec 2025

8/10 Good

Princets

Travelled with group
Liked: Cleanliness, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Genevieve

Stayed 1 night in Dec 2025

8/10 Good

Alex

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pretty clean and quiet. Check in staff pretty dull like they didn't want to be there.
Stayed 3 nights in Oct 2025

4/10 Poor

Pei Hsuan

Travelled with group
Disliked: Amenities, property conditions & facilities
Our room's bathtub drain was clogged and we asked for fixed after the first night. The technician came but the problem didn't quit fit it. And also we chechin with three people but only get all the supplies for two people. When we asked for extra blankets, we were told that they didn't have more. Also the parking policy was not really clear too.
Stayed 5 nights in Dec 2025

10/10 Excellent

Alicia

Travelled with family
Great service. Lady that checked me in was super!
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here before. The property is always clean and safe. I never doubt staying here if im staying or working in the area.
Stayed 1 night in Dec 2025

10/10 Excellent

Andrea

Stayed 1 night in Dec 2025

10/10 Excellent

Romina Coy Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved the layout of the hotel and the different courtyards to enjoy! The staff was absolutely friendly, inviting, and professional. Will return for sure!
Stayed 4 nights in Nov 2025

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room.
Stayed 3 nights in Dec 2025

6/10 Okay

Rachel

Stayed 1 night in Dec 2025

8/10 Good

Sherry

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Sep 2025

8/10 Good

Sherry

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly
Stayed 1 night in Sep 2025

8/10 Good

Stephen

Stayed 9 nights in Dec 2025

6/10 Okay

Matthew

Business traveller
Liked: Cleanliness, property conditions & facilities
Comfortable enough, reasonably clean. Shower was only lukewarm. Front desk staff said they'd send someone to check it out, never did. Thin blanket on bed; asked for a second blanket three times, never got one.
Stayed 5 nights in Dec 2025

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, amenities
everyone was extremely kind and helpful, clean, comfortable beds
Stayed 1 night in Dec 2025

6/10 Okay

Stephen

Computer was down when I checked in. Long wait Bathtub curved bottom no grab bar. I would not stay again for that reason
Stayed 5 nights in Dec 2025

6/10 Okay

John

Business traveller
Liked: Room comfort
Stayed 6 nights in Dec 2025

10/10 Excellent

Alison, Lolo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice and comfortable. The staff was so friendly and accommodating. The hot tub was a really nice bonus!
Stayed 2 nights in Dec 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Sabber

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
clean room and nice staff
Stayed 2 nights in Dec 2025