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Maison St Charles

3.0 star property

Photo gallery for Maison St Charles

Exterior
Property grounds
Lunch and dinner served, seafood
Pillow-top beds, in-room safe, desk, laptop workspace
Pillow-top beds, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1319 Saint Charles Avenue, New Orleans, LA, 70130
  • Place, National World War II Museum
    ‪6 min walk‬
  • Place, Ernest N. Morial Convention Center
    ‪13 min walk‬
  • Place, Caesars Superdome
    ‪15 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(12 reviews)
  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Accessible

Pillow-top beds, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed, Accessible

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed

  • 75 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Honeymoon Suite, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, laptop workspace

Honeymoon Suite, 1 King Bed with Sofa bed

  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Superior Suite, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Similar properties

Meeting facility
The Troubadour Hotel New Orleans
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
4.1 out of 5, Very good, 1,000 reviews
The price is AU$189
includes taxes & fees
22 Feb - 23 Feb
The Troubadour Hotel New Orleans

About the area

New Orleans

Located in New Orleans (Central City), Maison St Charles is within a 5-minute drive of National World War II Museum and Ernest N. Morial Convention Center. .This hotel is 1.1 mi (1.8 km) from Caesars Superdome and 1.2 mi (1.9 km) from Bourbon Street.

What's nearby

  • Magazine Street - 5 min walk - 0.4 km
  • National World War II Museum - 6 min walk - 0.6 km
  • Ernest N. Morial Convention Center - 13 min walk - 1.1 km
  • Caesars Superdome - 15 min walk - 1.3 km
  • Canal Street - 18 min walk - 1.5 km

Getting around

  • Saint Charles at Erato Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 22 min drive

Restaurants

  • ‪Circle K - ‬6 min walk
  • ‪Raising Cane's Chicken Fingers - ‬1 min walk
  • ‪Wendy's - ‬1 min walk
  • ‪Lagniappe Bakehouse & Coffee - ‬8 min walk
  • ‪Popeyes Louisiana Kitchen - ‬1 min walk

About this property

Maison St Charles

Hotel with an outdoor pool, 6-minute walk to National World War II Museum
Maison St Charles offers 130 air-conditioned accommodations with safes and hair dryers. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 130 air-conditioned rooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a picnic area.
Enjoy a satisfying meal at Mr. Eds Seafood serving guests of Maison St Charles. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Mr. Eds Seafood - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 25 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 14.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Mr. Eds Seafood

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Cobblestone flooring in public areas
  • Lift (130 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 14.99 per person
  • Secured self parking fee: USD 25.0 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Maison St Charles Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 297 out of 559 reviews
Rating 8 - Good. 123 out of 559 reviews
Rating 6 - Okay. 71 out of 559 reviews
Rating 4 - Poor. 33 out of 559 reviews
Rating 2 - Terrible. 35 out of 559 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Raena

Incredible staff, great location, Newley renovated rooms. Street cars right across the street to take you all around the city. Highly recommend staying here!
Stayed 6 nights in Nov 2025

8/10 Good

Sascha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The heating system kept blowing cool air, even when we turned the temperature up as the weather cooled off a lot.
Stayed 3 nights in Nov 2025

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was clean and comfortable. I really enjoyed the courtyards. Only thing I would like to note is that the stairwell right outside our room needed replacement lights. It was too dark to navigate safely in the evenings.
Stayed 2 nights in Nov 2025

10/10 Excellent

Daniela

Stayed 2 nights in Nov 2025

4/10 Poor

lynn

Travelled with group
Liked: Cleanliness
Room was beat, in dire need of an update. Hot water didn’t work.
Stayed 2 nights in Nov 2025

2/10 Terrible

Manika

Travelled with family
Disliked: Cleanliness, amenities
Hotel didn’t look like pictures & they charged my card for $28 no reason
Stayed 1 night in Nov 2025

8/10 Good

Marcia

Liked: Cleanliness, staff & service, amenities
Very clean and responsive staff. Good location
Stayed 3 nights in Nov 2025

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are a bit outdated. Location was next to St Charles streetcar line, making transit to other areas such as French Quarter, Convention Center, and Bourbon St very convenient.
Stayed 3 nights in Nov 2025

10/10 Excellent

Julie, Panama City Beach

Stayed 2 nights in Nov 2025

10/10 Excellent

Mary-Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities
Such a lovely find. Excellent location and super friendly staff.
Stayed 2 nights in Nov 2025

8/10 Good

Terrence

Liked: Cleanliness, staff & service
Friendly staff, clean rooms, convenient location.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jared

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean
Stayed 1 night in Nov 2025

2/10 Terrible

Peyton

Stayed 1 night in Nov 2025

10/10 Excellent

Candace

Stayed 2 nights in Nov 2025

6/10 Okay

ebony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is
Stayed 2 nights in Nov 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities
The room was perfect and staff was great. I will be returning.
Stayed 1 night in Nov 2025

8/10 Good

Devin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2025

10/10 Excellent

Pamela, Dallas

Liked: Cleanliness, amenities, property conditions & facilities
Location, price and courteous and helpful staff.
Stayed 4 nights in Oct 2025

4/10 Poor

todd

Stayed 2 nights in Oct 2025

10/10 Excellent

Austin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Ac was cold, and bed was comfy.
Stayed 2 nights in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
Clean room nice staff and location right on trolly line
Stayed 2 nights in Nov 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very quaint New Orleans atmosphere with sweet courtyard and classic New Orleans vibe. Located right on the streetcar line for easy and convenient transportation. Room was small with no frills, so if you're looking for luxury amenities this isn't the place. However the room rates were reasonable and the parking fees were the lowest of all other places we researched. Bed was VERY comfortable, there was a small fridge and microwave, and a stand up shower. WiFi was free but very slow and kept dropping out. Staff was awesome - very friendly and there was always someone around. Pool and hot tub were nice, though we didn't use either; fitness center was nothing more than a few dumbells and resistance bands. Breakfast offered free coffee which was a super-nice touch, but the $14.95 continental breakfast buffet was bare-bones minimum. All-in-all the room was what we needed since we spent very little time in it. Comfortable bed, quaint courtyard where we enjoyed free coffee in the morning, the convenience of the streetcar line, and the affordable rates and parking more than made up for the lack of "fancy touches". We would definitely consider staying here again.
Stayed 5 nights in Oct 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall this was a great hotel for our stay at New Orleans. The rooms weren't the best but they were perfect for what we needed. Nitpick issues: - There were no plugs next to one of the beds. - No light fixture meaning you needed to use lamps
Stayed 4 nights in Nov 2025

10/10 Excellent

Katherine

Stayed 2 nights in Oct 2025

10/10 Excellent

Bronson

Liked: Cleanliness, amenities, property conditions & facilities
Staff were able to have me check in earlier than expected, personable and kind.
Stayed 6 nights in Oct 2025