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Maison St Charles

3.0 star property

Photo gallery for Maison St Charles

Exterior
Exterior
Reception
Lunch and dinner served, seafood
Property grounds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1319 Saint Charles Avenue, New Orleans, LA, 70130
  • Place, National World War II Museum
    ‪6 min walk‬
  • Place, Ernest N. Morial Convention Center
    ‪13 min walk‬
  • Place, Caesars Superdome
    ‪15 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Accessible

Pillow-top beds, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed, Accessible

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed

  • 75 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Honeymoon Suite, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, laptop workspace

Honeymoon Suite, 1 King Bed with Sofa bed

  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Suites

Pillow-top beds, in-room safe, desk, laptop workspace

Two Bedroom Suites

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

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Lobby
The Troubadour Hotel New Orleans
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
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4.1 out of 5, Very good, 1,003 reviews
The price is AU$193
includes taxes & fees
4 Jan - 5 Jan 2026
The Troubadour Hotel New Orleans

About the area

New Orleans

Located in New Orleans (Central City), Maison St Charles is within a 5-minute drive of National World War II Museum and Ernest N. Morial Convention Center. .This hotel is 1.1 mi (1.8 km) from Caesars Superdome and 1.2 mi (1.9 km) from Bourbon Street.

What's nearby

  • Magazine Street - 5 min walk - 0.4 km
  • National World War II Museum - 6 min walk - 0.6 km
  • Ernest N. Morial Convention Center - 13 min walk - 1.1 km
  • Caesars Superdome - 15 min walk - 1.3 km
  • Canal Street - 18 min walk - 1.5 km

Getting around

  • Saint Charles at Erato Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 22 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬1 min walk
  • ‪Wendy's - ‬1 min walk
  • ‪Popeyes Louisiana Kitchen - ‬1 min walk
  • ‪Maïs Arepas - ‬4 min walk
  • ‪Burger King - ‬4 min walk

About this property

Maison St Charles

Hotel with an outdoor pool, 6-minute walk to National World War II Museum
Maison St Charles offers 130 air-conditioned accommodations with safes and hair dryers. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 130 air-conditioned rooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a picnic area.
Enjoy a satisfying meal at Mr. Eds Seafood serving guests of Maison St Charles. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Mr. Eds Seafood - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 25 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 14.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Mr. Eds Seafood

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Cobblestone flooring in public areas
  • Lift (130 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from August 11 2025 to December 31 2025 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 14.99 per person
  • Secured self parking fee: USD 25.0 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Maison St Charles Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 258 out of 480 reviews
Rating 8 - Good. 109 out of 480 reviews
Rating 6 - Okay. 59 out of 480 reviews
Rating 4 - Poor. 26 out of 480 reviews
Rating 2 - Terrible. 28 out of 480 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Liked: Cleanliness, amenities
ABSOLUTE GEM!
Stayed 1 night in Jul 2025

4/10 Poor

Rochelle

Travelled with family
Disliked: Amenities, property conditions & facilities
The room was small & older. You can tell they've tried to keep it up, but it still is just, old. The bathroom is super small. The bathroom sink only had one working handle. The beds were super soft and lumpy. And unfortunately the springs/base of the bed squeaked bad everytime you moved. Just not an overall good stay at all.
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all friendly and we particularly enjoyed talking with Chris in the breakfast room. The trolley is right out the front door for an easy ride to Canal St. There are a few really good restaraunts within a few blocks with one right next door (the crabcake pasta and the turtle soup were delicious.) The Maison itself has a cool layout and some fascinating history including room 126. Overall, a great quiet place to stay as a home base for exploring or a destination to just relax. Enjoy!
Stayed 4 nights in Sep 2025

10/10 Excellent

Teana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My best friend and I stayed the night to attend a concert and the receptionist that check the sand was so sweet and accommodating, giving us all the information that we needed. The room itself was standard, but the courtyard was beautiful and we felt very comfortable and safe hanging out there. We didn’t have a chance to use the pool or hot tub, but the breakfast buffet was really great and the staff there was very accommodating and nice. Would go again!
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy room exceot for coffee/tea facility

Needs a coffee/tea ma hone and supplies in room
Stayed 2 nights in Sep 2025

10/10 Excellent

Stacey, Kenner

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here! It was a very cute set up and Chrishine was great at assisting us at check-in!
Stayed 1 night in Sep 2025

10/10 Excellent

Clayton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent overnight stay. The entire staff and manager were extremely nice. They do charge for parking, but it's normally only $25, and the trolly is a short walk down the street. The pool and hot tub were a huge bonus after a long walk around the French Quarter. We would definitely stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Harish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely consider staying there in the future.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gérard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vêtu beautiful
Stayed 1 night in Sep 2025

10/10 Excellent

Lydia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed it. I will be back..
Stayed 1 night in Sep 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice place! Especially for the $! The trolley stop was right out front. The staff was so nice and helpful! We will definitely stay again!
Stayed 1 night in Sep 2025

8/10 Good

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of different room types to meet the needs. Small pool and parking, adds a lot in New Orleans!
Stayed 2 nights in Aug 2025

10/10 Excellent

Shade

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing experience at the Maison St Charles. Open space, convenient and really gives you the New Orleans experience. Beds and Pillows are comfy! Only thing is the gym could be better but overall excellent
Stayed 4 nights in Sep 2025

8/10 Good

Andrea Martin

Stayed 6 nights in Aug 2025

10/10 Excellent

Walter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Dariyon

Stayed 2 nights in Sep 2025

6/10 Okay

Jordan

Travelled with group
Liked: Property conditions & facilities
Shower and room were okay the beds were fantastic however.
Stayed 3 nights in Sep 2025

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean & convenient
Stayed 2 nights in Sep 2025

4/10 Poor

John

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It wasn’t all that great I get there and they have a parking fee like they didn’t just charge me almost $200 for a half a night then the room wasn’t that impressive honestly not even clean every corner I looked in had pile dust/crumbs of some sort at first glance yeah the room looked nice but then you start noticing all the problems stains on the walls ceiling
Stayed 1 night in Sep 2025

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the Court Yards and the privacy. The employees are friendly and eager to help you. This is our second time staying.
Stayed 2 nights in Sep 2025

6/10 Okay

Leonid

Stayed 4 nights in Aug 2025

10/10 Excellent

Marcus

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place , nice staff and convenient location
Stayed 2 nights in Sep 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only think negative would be the light coming in from the window over the door. Other than that, it was perfection. Cold AC! Big shower! Hot water! Comfy bed. Price was great.
Stayed 1 night in Sep 2025

8/10 Good

Bettina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised.The courtyard and landscaping was pretty. There was parking.The staff was friendly. I would definitely recommend.
Stayed 2 nights in Aug 2025