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Maison St Charles

3.0 star property

Photo gallery for Maison St Charles

Exterior
Lunch and dinner served, seafood
Reception
Exterior
Property grounds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
1319 Saint Charles Avenue, New Orleans, LA, 70130
  • National World War II Museum
    ‪6 min walk‬
  • Ernest N. Morial Convention Center
    ‪13 min walk‬
  • Canal Street
    ‪19 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite (Whirlpool)

Suite (Whirlpool)

Suite (Whirlpool)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Mobility Accessible

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Mobility Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

8.4 out of 10
Very good
(5 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(25 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

8.6 out of 10
Excellent
(12 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

7.2 out of 10
Good
(15 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • Sleeps 3
  • 1 King Bed

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About the area

New Orleans

Located in New Orleans (Central City), Maison St Charles is within a 5-minute drive of National World War II Museum and Ernest N. Morial Convention Center. .This hotel is 1.1 mi (1.8 km) from Caesars Superdome and 1.2 mi (1.9 km) from Bourbon Street.

What's nearby

  • National World War II Museum - 6 min walk - 0.6 km
  • Ernest N. Morial Convention Center - 13 min walk - 1.1 km
  • Port of New Orleans - 19 min walk - 1.7 km
  • Canal Street - 19 min walk - 1.7 km
  • Bourbon Street - 3 min drive - 2.2 km

Getting around

  • Saint Charles at Erato Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 22 min drive

Restaurants

  • ‪Wendy's - ‬1 min walk
  • ‪Raising Cane's Chicken Fingers - ‬1 min walk
  • ‪Popeyes Louisiana Kitchen - ‬1 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Houston's Restaurant - ‬9 min walk

About this property

Maison St Charles

Hotel with an outdoor pool, a quick walk to National World War II Museum
Maison St Charles offers 130 air-conditioned accommodations with safes and complimentary newspapers. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 130 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a picnic area.
Enjoy seafood at Mr. Eds Seafood, a seafood restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). To-go breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Mr. Eds Seafood - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 25 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast to-go available for a fee 8:00 AM to 10:00 AM on weekdays and 9:00 AM to 10:00 AM on weekends; USD 14.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Mr. Eds Seafood

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Cobblestone flooring in public areas
  • Lift (130 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from May 26 2025 to June 30 2025 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 14.99 per person
  • Secured self parking fee: USD 25.0 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Maison St Charles Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 83 out of 144 reviews
Rating 8 - Good. 34 out of 144 reviews
Rating 6 - Okay. 11 out of 144 reviews
Rating 4 - Poor. 7 out of 144 reviews
Rating 2 - Terrible. 9 out of 144 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with lovely staff and a welcoming environment. Very close to numerous restaurants along St. Charles and Magazine St. There is a trolly stop right in front of the hotel that takes you directly to both the French Quarter and Tulane. Also a short bus/drive to City Park. Unbeatable location, price, and environment!
Stayed 4 nights in Mar 2025

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, staff & service
This property had so much character. It was unique and pretty quiet. The staff we interacted with were all wonderful. There were a couple buildings with rooms... We stayed in a small one. We were on the second floor with a lot of stairs (they did ask if there were any issues with stairs in our group). It was clearly a very old building with some updates- I would say well over 100 years old. We had 3 rooms for our party - the 2 of us right next to each other did have hot water issues with the shower (not the sink though?). The doors don't have a good seal so there was a soft spot in front of mine. BUT, it was clean, the beds were comfortable, the AC worked, and you could tell some updates had been done. We had brand new TVs in our rooms. It was convenient to the streetcar, walking distance to the WWII museum, and there was a seafood restaurant next door. We didn't use the pool and hot tub, but they were clean and the area was nice. Overall, we enjoyed our stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dave and Marlene, Blue Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely gardens, nice accomodations
Stayed 3 nights in Mar 2025

8/10 Good

Amaya, Keller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel needs renovations. He had many things in our room that didn’t work. We never had enough hot water. The cleaning in our room was bad.
Stayed 3 nights in Mar 2025

8/10 Good

Misti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Price, Great Location!

Fairly priced stay near the Port of New Orleans. Good parking options and I enjoyed the safety of the gated-type grounds. Pool and spa were nice.
Pool
Street entrance
Pool at night
Stayed 1 night in Mar 2025

2/10 Terrible

Nicole

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I was very unhappy with the state of my room. There was multiple issues with the space and it screamed “landlord special” all around. One night it rained and the rain leaked into my room through the gaping cracks in my room door.
Stayed 9 nights in Mar 2025

8/10 Good

Mario

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was close to the streetcar, popeyes and wendy’s were opened late, staff was helpful, only downside is that there were bed bugs.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfortable and clean. Thought it was weird the air conditioner was under the table but not a big issue. About 2 blocks from the trolley so no need to drive anywhere. We parked on the street which saved 25 dollars a day.
Stayed 2 nights in Mar 2025

10/10 Excellent

Louis

Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Rodney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family time

Just visiting family
Stayed 1 night in Mar 2025

8/10 Good

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was quiet and clean. Nice courtyards, stray cats on property that staff care for, not friendly but curious and will walk around you but no petting. Room was clean, no carpeting, bathroom needed some grout work and there were some very noisy pipes. Street car passes right in front, small parking lot for cars behind checkin and another across the street. Lovely place, would recommend, would visit again
Stayed 3 nights in Mar 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed at Maison St. Charles before a cruise for our honeymoon. So far we have enjoyed the trolley stop near by and Mr. Ed’s restaurant. The front desk staff was very helpful with giving us an early check in without us even having to ask. The rooms are very clean and unique too!
Stayed 1 night in Mar 2025

10/10 Excellent

Kellie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional and friendly. Hotel was clean and pleasant.
Stayed 2 nights in Mar 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Hotel room was very clean. Could do without the unnecessary large table in the room.
Stayed 4 nights in Mar 2025

2/10 Terrible

Regielle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unprofessional Staff Members

I booked a 3 night stay for me and my family and never received my $100 deposit back for parking and I don’t even own a car ! The manger there told me I was charged for 3 nights of parking & I never had a car to park for the start I don’t even know how I had to pay a deposit for parking that I never asked for either and they never responded back ! Or put my money back on my card either so what I just lose out ? Overall the stay was wonderful until this issue at checkout and I still never heard anything back about it ! Can I have my deposit back please and thank you
Stayed 3 nights in Mar 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient and safe.
Stayed 1 night in Mar 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just Use Uber!

Great stay, staff was friendly. On site security and parking was easy. We took an Urber everywhere so we could be free from having to find parking in the city. Rooms are kinda on the smaller side but we was in them long. Great seafood restaurant next door. This will be our go to hotel from now on. Glad i found this place.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness
Nice, curtains broke and water did not get hot in the shower. Overall good. The restaurant next door was outstanding with excellent service.
Stayed 3 nights in Feb 2025

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities
I liked how the property included multiple renovated buildings and kept some of their characteristics and history. Being located right off of St. Charles made transportation around downtown New Orleans easy with the streetcar. I wouldn't recommend walking directly from the hotel to downtown, especially the area around the highway at night. Had no problems myself, but I can understand others may want to drive or take public transportation to feel safer.
Stayed 3 nights in Mar 2025

8/10 Good

Pauline, Montgomery

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Bathroom had mold around the tub. Other than that everything else was great.
Stayed 6 nights in Feb 2025