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Maison St Charles

3.0 star property

Photo gallery for Maison St Charles

Exterior
Reception
Lunch and dinner served, seafood
Property grounds
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking available

Explore the area

View map
1319 Saint Charles Avenue, New Orleans, LA, 70130
  • Place, National World War II Museum
    ‪6 min walk‬
  • Place, Ernest N. Morial Convention Center
    ‪13 min walk‬
  • Place, Port of New Orleans
    ‪19 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

1 bedroom, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Accessible

1 bedroom, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed, Accessible

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

1 bedroom, pillow-top beds, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed

  • 75 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Honeymoon Suite, 1 King Bed with Sofa bed

1 bedroom, pillow-top beds, in-room safe, desk

Honeymoon Suite, 1 King Bed with Sofa bed

  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Suites

1 bedroom, pillow-top beds, in-room safe, desk

Two Bedroom Suites

  • 64 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

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About the area

New Orleans

Located in New Orleans (Central City), Maison St Charles is within a 5-minute drive of National World War II Museum and Ernest N. Morial Convention Center. .This hotel is 1.1 mi (1.8 km) from Caesars Superdome and 1.2 mi (1.9 km) from Bourbon Street.

What's nearby

  • National World War II Museum - 6 min walk - 0.6 km
  • Ernest N. Morial Convention Center - 13 min walk - 1.1 km
  • Caesars Superdome - 15 min walk - 1.3 km
  • Port of New Orleans - 19 min walk - 1.7 km
  • Canal Street - 19 min walk - 1.7 km

Getting around

  • Saint Charles at Erato Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 22 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬1 min walk
  • ‪Wendy's - ‬1 min walk
  • ‪Popeyes Louisiana Kitchen - ‬1 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Avenue Pub - ‬5 min walk

About this property

Maison St Charles

Hotel with an outdoor pool, a quick walk to National World War II Museum
Maison St Charles offers 130 air-conditioned accommodations with safes and hair dryers. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 130 air-conditioned rooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a picnic area.
Enjoy a satisfying meal at Mr. Eds Seafood serving guests of Maison St Charles. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Mr. Eds Seafood - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 25 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 14.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Mr. Eds Seafood

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Cobblestone flooring in public areas
  • Lift (130 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from August 11 2025 to December 31 2025 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 14.99 per person
  • Secured self parking fee: USD 25.0 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Reviews

Maison St Charles Reviews

8.6

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 167 out of 281 reviews
Rating 8 - Good. 60 out of 281 reviews
Rating 6 - Okay. 21 out of 281 reviews
Rating 4 - Poor. 15 out of 281 reviews
Rating 2 - Terrible. 18 out of 281 reviews

Reviews

2/10 Terrible

Christopher

Stayed 2 nights in Jun 2025

8/10 Good

robbie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were beyond helpful! We are from Jersey and the way the staff guided us through the last few days was great!
Stayed 2 nights in Jun 2025

2/10 Terrible

Toriane

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
They have a great little pool and a bunch of nice courtyards!
Stayed 2 nights in Jun 2025

6/10 Okay

Chantay

Disliked: Cleanliness, property conditions & facilities
Couches in the main lobby were stained. No one in the lobby on arrival, parking was confusing. Cup stains on the table in the room but other than that it was fairly clean. Elevators not working,
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

It qas a very peaceful experience
Stayed 2 nights in Jun 2025

10/10 Excellent

Allen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great desk staff. Location is incredible. Great inquest room that isn’t cookie cutter like big chains
Stayed 1 night in Jun 2025

10/10 Excellent

Lilia

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities
Great
Stayed 1 night in Jun 2025

8/10 Good

Ashley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved the courtyard inside of the hotel and the separate buildings..
Stayed 2 nights in Jun 2025

4/10 Poor

Debra

Dirty
Stayed 6 nights in Jun 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Steven

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location is perfect for home base while visiting. Close to restaurants, street cars, and shopping. Location is safe and secure. Rooms are nice and quiet.
Stayed 3 nights in Jun 2025

10/10 Excellent

Chimela

Liked: Property conditions & facilities
Greet Customer Service!
Stayed 1 night in Jun 2025

4/10 Poor

Desmond

Disliked: Cleanliness, amenities, property conditions & facilities
The property staff was cool.but the location is horrible and the rooms was not updated nor was they cleaned properly. Plus the first room i got the main outlet didnt work then the next room smelled like mildew as if there was a bad leak or something, it was trash & a vape pen left inside the drawers from the previous tenants along with the floor veneer was coming up.
Stayed 3 nights in Jun 2025

10/10 Excellent

Missie

Stayed 2 nights in Feb 2025

10/10 Excellent

Rawnie

Business traveller, Travelled with group
Excellent location. Nice courtyard.
Stayed 7 nights in May 2025

10/10 Excellent

Douglas, San Bernardino

Stayed 1 night in Jun 2025

10/10 Excellent

Kristina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central, comfy, helpful

Maison St. Charles was a great place to stay, especially for the value. While there was a problem with our bathroom, the employees quickly helped and then moved us to a new room. Everyone was helpful and friendly. The pool is great, it is walking distance to the French Quarter, and right on the streetcar line. I would definitely stay here again.
Stayed 4 nights in May 2025

4/10 Poor

martina lang

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
This looks more like a road side motel. Room buildings are no connected to lobby. Doors and bathrooms are worn-down. The do not have elevators so you have to bring luggage up the stairs to floors 2 & 3. Don’t expect much service.
Stayed 3 nights in Jun 2025

10/10 Excellent

Richard, Alexandria

Liked: Cleanliness, property conditions & facilities
Good value for location.
Stayed 1 night in May 2025

2/10 Terrible

Lakeshia Cherise

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the property at all never came to clean or give new towels or anything. They came and threw our trash away in the room the day before check out trash cans were over full. The pictures for the property did no justice flow had pieces of wood missing, floor was creaking. And one of the rooms began to leak from the rain and when we told the front desk they sent a maintenence man with towels to wipe up the water. For $1300 this place was awful and I should have recieved more than $100 deposit back for the room it was a disaster would not recommend this hotel for anyone to stay in.
Stayed 4 nights in May 2025