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Holiday Inn New Orleans West Bank Tower by IHG

3.0 star property

Photo gallery for Holiday Inn New Orleans West Bank Tower by IHG

Exterior
Exterior
Standard Room, 2 Queen Beds
Outdoor pool
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pool
  • Housekeeping

Explore the area

Map
275 Whitney Ave, Gretna, LA, 70053
  • Port of New Orleans
    ‪4 min drive‬
  • Ernest N. Morial Convention Center
    ‪4 min drive‬
  • Canal Street
    ‪6 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.4 out of 10
Very good
(39 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Top Floor)

Standard Room, 1 King Bed (Top Floor)

Standard Room, 1 King Bed (Top Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Homewood Suites by Hilton New Orleans Westbank

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (587)
The price is AU$323
for 1 room
includes taxes & fees
9 July - 10 July
Homewood Suites by Hilton New Orleans Westbank

About the area

Gretna

With a stay at Holiday Inn New Orleans West Bank Tower by IHG in Gretna (Terrytown), you'll be a 5-minute drive from Ernest N. Morial Convention Center and 6 minutes from National World War II Museum. .This hotel is 3.9 mi (6.2 km) from Port of New Orleans and 4.3 mi (6.8 km) from Julia Street Cruise Terminal.

What's nearby

  • Port of New Orleans - 4 min drive - 5.4 km
  • Ernest N. Morial Convention Center - 4 min drive - 5.4 km
  • Julia Street Cruise Terminal - 5 min drive - 5.1 km
  • Canal Street - 6 min drive - 6.2 km
  • Caesars New Orleans Casino - 6 min drive - 6.2 km

Getting around

  • Saint Charles at Lee Circle Stop - 6 min drive
  • New Orleans Union Passenger Terminal - 13 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 30 min drive

Restaurants

  • ‪Cafe 615 Home of Da Wabbitt - ‬15 min walk
  • ‪Waffle House - ‬19 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Ground Pati Grille & Bar - ‬6 min walk
  • ‪Wendy's - ‬2 min drive

About this property

Holiday Inn New Orleans West Bank Tower by IHG

Hotel with free parking, near Port of New Orleans
Holiday Inn New Orleans West Bank Tower by IHG offers 180 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 180 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Round House Bar and Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:00 AM to 9:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Gretna? This hotel has 3614 square feet (336 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.
Round House Bar and Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 10.99 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Round House Bar and Grill

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,614 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 13 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 3.0 per stay

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10.99 per person
  • Crib (infant bed) fee: USD 3.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Bank
Holiday Inn New Orleans West Bank Tower
Holiday Inn New Orleans West Bank Tower Gretna
Holiday Inn New Orleans West Bank Tower Hotel
Holiday Inn New Orleans West Bank Tower Hotel Gretna
Holiday Inn West Bank Tower
Holiday Inn West Tower New Orleans
Holiday Inn Gretna
Gretna Holiday Inn

Holiday Inn New Orleans West Bank Tower by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 464 out of 1000 reviews
Rating 8 - Good. 294 out of 1000 reviews
Rating 6 - Okay. 126 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service

Reasonable for weekend

No buffet breakfast Bathroom door was broken not fixed even after reporting about it
Stayed 2 nights in Mar 2025

10/10 Excellent

becky

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is really friendly and helpful!!
Stayed 1 night in Mar 2025

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good job I appreciate the work💕
Stayed 2 nights in Mar 2025

8/10 Good

Thien

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
The property and staff receive high praise. However, I would rate it five stars if the room did not have an unpleasant odor resembling that of a rotten sock.
Stayed 2 nights in Mar 2025

10/10 Excellent

Christen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Michelle

Disliked: Property conditions & facilities
Beds were comfy and room was a decent size. Shower was barely hot and despite asking was not fixed. no breakfast buffet was provided after being told we would have it, instead we were given a voucher for a basic breakfast that was average at best. Noisy road directly outside could make it hard for people to sleep.
Stayed 3 nights in Mar 2025

10/10 Excellent

Hai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 4 nights in Mar 2025

6/10 Okay

Kelly, North Babylon

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The pool wasn’t available and it was a very hot trip
Stayed 2 nights in Mar 2025

10/10 Excellent

ARNETHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely helpful

The staff was very helpful and extremely nice.
Stayed 1 night in Nov 2024

8/10 Good

Joni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staff!

The staff was very nice and helpful. The room was clean and quiet. I have only one small complaint. The ironing board needs to be replaced in the room. I would stay again if I ever visit the area again.
Stayed 2 nights in Feb 2025

10/10 Excellent

keldrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Dennis

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Trey

Liked: Cleanliness
Disliked: Property conditions & facilities
Air didn’t work for 2 nights. Had to switch rooms at 4 am
Stayed 2 nights in Feb 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Kathy, Philadelphia

Stayed 1 night in Feb 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Amy

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Comfortable bed and friendly staff

The staff were so friendly. The beds were very comfortable. The food and service in the restaraunt was amazing. The cleanliness was not that great. You can tell light surface cleaning is only done in the rooms. The outlets covers were gross and had food on them. Dust all along the edges of the carpet against the walls. I guess this happens when house keeping uses a broom on carpet and not a vacuum.
Stayed 1 night in Jan 2025

8/10 Good

ROBIN, Monroe

Stayed 1 night in Jan 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Rhonda

Stayed 1 night in Jan 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Roshandra, Killeen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and clean rooms.
Stayed 2 nights in Jan 2025

8/10 Good

Vicky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice, clean, and close enough to everything without being in everything. Staff was pretty friendly and helpful.
Stayed 2 nights in Jan 2025