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Hilton New Orleans/St. Charles Avenue

4.0 star property

Photo gallery for Hilton New Orleans/St. Charles Avenue

Reception
Meeting facility
Reception
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pet-friendly
  • Housekeeping
  • Parking available

Explore the area

View map
333 Saint Charles Ave, New Orleans, LA, 70130
  • Bourbon Street
    ‪5 min walk‬
  • Caesars Superdome
    ‪11 min walk‬
  • Ernest N. Morial Convention Center
    ‪13 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bathtub (Accesible)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Bathtub (Accesible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed

8.4 out of 10
Very good
(45 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds

8.8 out of 10
Excellent
(6 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Corner

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Corner

9.0 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

1 bedroom, premium bedding, in-room safe, desk

Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed (Accesible, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed (Accesible, Roll-in Shower)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Corner

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

InterContinental New Orleans by IHG

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,568 reviews
The price is AU$223
includes taxes & fees
19 Aug - 20 Aug
InterContinental New Orleans by IHG

About the area

New Orleans

With a stay at Hilton New Orleans/St. Charles Avenue, you'll be centrally located in New Orleans, a 6-minute walk from Bourbon Street and 11 minutes by foot from French Quarter Visitor Center. .This hotel is 0.7 mi (1.2 km) from Caesars Superdome and 0.8 mi (1.2 km) from Ernest N. Morial Convention Center.

What's nearby

  • Bourbon Street - 5 min walk - 0.5 km
  • Caesars Superdome - 11 min walk - 1.0 km
  • Ernest N. Morial Convention Center - 13 min walk - 1.1 km
  • National World War II Museum - 13 min walk - 1.1 km
  • Jackson Square - 15 min walk - 1.3 km

Getting around

  • St. Charles at Union Streetcar Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 16 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Lüke - ‬1 min walk
  • ‪Trenasse - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪French Truck Coffee - ‬3 min walk
  • ‪Fourth Wall - ‬2 min walk

About this property

Hilton New Orleans/St. Charles Avenue

Hotel with a restaurant, a quick walk to Bourbon Street
Hilton New Orleans/St. Charles Avenue offers 252 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 47-inch Smart televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 252 air-conditioned rooms featuring Smart televisions. 47-inch flat-screen televisions with satellite programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features wedding services, a fireplace in the lobby, and a ballroom.
Enjoy Cajun/Creole cuisine at Luke, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in New Orleans? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Luke - This restaurant specializes in Cajun/Creole cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (USD 52 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: USD 20 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Luke

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1926
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch smart TV with premium satellite channels
  • First-run films
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 23.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20 to 30 per person
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Valet parking fee: USD 52 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Charles
Hilton Charles Hotel
Hilton Charles Hotel New Avenue Orleans/St.
Hilton New Orleans/St. Charles Avenue
Hilton New Orleans/St. Charles Avenue Hotel
Hilton Orleans/St. Charles Avenue Hotel
Hilton Orleans/St. Charles Avenue
Hilton New Orleans / St Charles Ave Hotel New Orleans
Hilton New Orleans/St. Charles Avenue Hotel
Hilton New Orleans/St. Charles Avenue New Orleans
Hilton New Orleans/St. Charles Avenue Hotel New Orleans

Hilton New Orleans/St. Charles Avenue Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 536 out of 1004 reviews
Rating 8 - Good. 255 out of 1004 reviews
Rating 6 - Okay. 102 out of 1004 reviews
Rating 4 - Poor. 60 out of 1004 reviews
Rating 2 - Terrible. 51 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve ever stayed at. Staff was exceptional! Room was spotless!
Stayed 2 nights in May 2025

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced and great location. Convenient to most downtown spots and areas of interest that we wanted. No pool but OK fitness with very basic free weight dumbbells, exercise bikes and nautilus equipment Would stay again given same situation
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in May 2025

8/10 Good

Becky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent four nights at the St. Charles Hilton and enjoyed our stay. Staff was friendly and the hotel restaurant, Luke, was good for breakfast. We didn't have any noise problems at night. It's centrally located and an easy walk to the trolley line, French Quarter, and WW II Museum. Two things to note: there is loud construction underway in front of the hotel that we were told may last up to another two weeks. Our room was on one of the highest floors, so the noise didn't bother us there, but it was definitely loud the few times we were in the lobby area. We needed to walk across the street for Uber pickups. Not a huge problem, but something for visitors to be aware of. Also, I booked a junior suite, but the room wasn't as pictured on the booking. I thought we were getting a room with a small separate seating area, which is always nice if you're staying for more than a couple of nights. The room didn't have a seating area; it was a regular hotel room but about the twice the normal size. It had one armchair and a desk chair. Again, not a huge problem, but something to be aware of if the seating area is appealing to you. Overall a good stay, and we would book there again.
Stayed 4 nights in May 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Me and hubby went for a birthday weekend. The room that we stayed in was spotless, clean, bed was so soft it was quiet and for our surprise it had the best view. Staff is very helpful and friendly. A great place to stay. We did enjoyed. I recommended 100%
Stayed 2 nights in May 2025

10/10 Excellent

Shanelle C

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Toyi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

LYMARI, BRONX

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

LUBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is conveniently located.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, pleasant and extremely helpful. Hotel room was very spacious and clean. Highly recommended!
Stayed 1 night in Apr 2025

10/10 Excellent

Dylan

Stayed 2 nights in Nov 2024

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Quaint hotel. I found it very charming. The rooms are not very big but they are clean and nice. The bed was comfortable and the staff were all great and helpful. The location was perfect being on the Fringe of the French Quarter. Perfect to walk around and leave. Thank you!
Stayed 2 nights in Apr 2025

10/10 Excellent

Chrissie

Stayed 1 night in Apr 2025

6/10 Okay

Timothy

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

April

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
Been here twice now. Highly recommend
Stayed 2 nights in Apr 2025

10/10 Excellent

Lorraine

Liked: Property conditions & facilities
Great stay. The location was very convenient, the room was clean and the staff was fantastic!
Stayed 3 nights in Apr 2025

6/10 Okay

Serene

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
If you are traveling with a pet, don't stay at this hotel. They charge $150 for one night and there isn't any where for your pet to go do its business. You'll have to walk about a block to get to a small park for the dog to go. That's fine when its daylight but once it's dark at night, we didn't feel good about walking that far.
Stayed 1 night in Apr 2025

10/10 Excellent

PETRONA

Stayed 2 nights in Apr 2025

8/10 Good

Vanessa, Lubbock

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice; good locatuon
Stayed 2 nights in Apr 2025

6/10 Okay

Justin

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

SHanicka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Bret

Travelled with partner
Disliked: Cleanliness, staff & service
First, when you walk barefoot on the room carpet, your feet turn black. No lie or exaggeration. The area around the hotel is loaded with homeless, like much of N.O. The noise at night is what really gets you. Other guests agreed. After midnight, the floors turn into loud frat houses. Drunk people coming back from Bourbon St. While we expected that to an extent, we didn’t expect the hotel to do nothing about it. Our last night included a huge fight 2 doors down at 3am. This is a property to stay away from. Also, the pillows suck!
Stayed 4 nights in Apr 2025