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Bienville House

3.5 star property

Photo gallery for Bienville House

Suite (French Quarter)
Outdoor pool
Breakfast area
Front of property
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Pet-friendly

Explore the area

View map
320 Decatur St, New Orleans, LA, 70130
  • Canal Street
    ‪5 min walk‬
  • Bourbon Street
    ‪7 min walk‬
  • Caesars New Orleans Casino
    ‪7 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Double Room

Frette Italian sheets, premium bedding, down duvets, in-room safe

Deluxe Double Room

9.2 out of 10
Wonderful
(43 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(60 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(83 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Interior)

Suite (Interior)

Suite (Interior)

9.0 out of 10
Wonderful
(4 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Salon)

Superior Room, 1 King Bed (Salon)

Superior Room, 1 King Bed (Salon)

10.0 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (French Quarter)

Suite (French Quarter)

Suite (French Quarter)

9.6 out of 10
Exceptional
(5 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (SunDeck)

Frette Italian sheets, premium bedding, down duvets, in-room safe

Room, 2 Double Beds (SunDeck)

8.8 out of 10
Excellent
(49 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, down duvets, in-room safe

Superior Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(75 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New Orleans

With a stay at Bienville House in New Orleans (French Quarter), you'll be within a 5-minute walk of Canal Street and Bourbon Street. .This historic hotel is 0.4 mi (0.6 km) from Caesars New Orleans Casino and 0.2 mi (0.4 km) from Mississippi River.

What's nearby

  • Canal Street - 5 min walk - 0.5 km
  • Jackson Square - 5 min walk - 0.5 km
  • Bourbon Street - 7 min walk - 0.6 km
  • Caesars New Orleans Casino - 7 min walk - 0.6 km
  • Caesars Superdome - 19 min walk - 1.6 km

Getting around

  • Bienville Station - 3 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 21 min drive

Restaurants

  • ‪Felipe's Taqueria - ‬1 min walk
  • ‪Napoleon House - ‬4 min walk
  • ‪Cafe Beignet, Royal Street - ‬4 min walk
  • ‪Chart Room - ‬2 min walk
  • ‪Beachbum Berry's Latitude 29 - ‬1 min walk

About this property

Bienville House

Historic hotel with a fitness center and a 24-hour front desk
Bienville House offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Frette Italian sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Stay in one of 83 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and Frette Italian sheets. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and complimentary use of a nearby fitness facility.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, express check-in, and express check-out.
Bienville House has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 49.83 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered valet parking fee: USD 49.83 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus USD 100.00 one-time cleaning
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 10 AM to 10 PM

Property is also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Bienville House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 824 out of 1200 reviews
Rating 8 - Good. 239 out of 1200 reviews
Rating 6 - Okay. 90 out of 1200 reviews
Rating 4 - Poor. 26 out of 1200 reviews
Rating 2 - Terrible. 21 out of 1200 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michele

Check in was a breeze. Love this hotel for its location to my favorite venues. Beautiful and clean rooms with super comfy beds. Highly recommend.
Stayed 1 night in May 2025

8/10 Good

lyndon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Corey

Stayed 3 nights in May 2025

10/10 Excellent

Rhian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were lovely and the location was perfect.
Stayed 7 nights in May 2025

8/10 Good

Alison, Crowthorne

Liked: Staff & service
Great location and very comfortable
Stayed 5 nights in May 2025

10/10 Excellent

dirk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Only place to stay

Always great whenever ed stay. Desk service was awesome.
Stayed 2 nights in May 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Stephanie

Liked: Staff & service, property conditions & facilities
Good
Stayed 3 nights in May 2025

10/10 Excellent

Pamela

Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic, personable, and helpful staff from the front desk to the valets and maids. I will definitely stay here any time I visit New Orleans.
Stayed 5 nights in May 2025

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel aesthetic! Very cozy and welcoming!
Stayed 2 nights in May 2025

10/10 Excellent

Osvaldo, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuve muy bien y como se veía en las fotos !
Stayed 4 nights in May 2025

10/10 Excellent

Tiffany Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay.
Stayed 5 nights in May 2025

8/10 Good

Fawn

Liked: Cleanliness, staff & service, property conditions & facilities
People are very accommodating here. Good location to walk out.
Stayed 3 nights in May 2025

10/10 Excellent

Kirby dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic and location
Stayed 4 nights in May 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cynthia at the front desk was so welcoming and went out of her way to greet us and help us plan our adventures. We had such a great stay at Bienville House
Stayed 5 nights in May 2025

10/10 Excellent

Mary P

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and accommodations were excellent. Beautiful room and location was great!
Stayed 2 nights in Apr 2025

10/10 Excellent

Hector, South Gate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is walking distance from almost everything in the French Quarters. It is an old building, yet everything works and kept clean. Parking is valet only so your vehicle won’t be easily accessible. Unless you’re visiting longer than a weekend, you probably won’t need your car anyway. Front desk receptionist was friendly & very welcoming.
Stayed 2 nights in Apr 2025

10/10 Excellent

Niccolo, Austin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the tiki bar!
Stayed 4 nights in May 2025

10/10 Excellent

Tahnaira

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was amazing. The reviews made me nervous but our shower pressure and temperature were fine. We had a superior king room with a balcony which gave the
Stayed 4 nights in Apr 2025

10/10 Excellent

Keri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a great surprise. It was spotless, the staff were friendly and helpful and location was perfect for walking, attractions and Bourbon Street. We would definitely return. So clean... even the lobby bathroom!!
Stayed 3 nights in Apr 2025

6/10 Okay

Melanie

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Small rooms, not a comfortable bed, no water pressure in shower or sink. Old hotel and it smells like it. Don’t let the fact that some rooms have balcony’s, barely 2 people fit out on it.
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, staff was very friendly and helpful. Hotel location was excellent.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tristen

Liked: Cleanliness, staff & service, property conditions & facilities
In town for Jazzfest and so glad to have chosen Bienville House. Beverly, Adrience and Carmen welcomed me like I was an old friend, and the rooms and grounds are just stunning. There's a tiki bar and you are steps away from the shuttles. Koi Therapy is also within blocks in case you want a foot or full body massage after all that walking. Southern Candy makers is right next door and they even make lemon pralines. You even get access to their sister property Hotel Monteleone- the one with the rotating carousel bar you saw in Girl's Trip. You will be glad for this surprisingly quiet sanctuary after your NOLA adventures. Bonus-rideshare is quick here and you are out of the French Quarter quickly from this location.
Stayed 5 nights in Apr 2025