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Stourport Manor Hotel

4.0 star property

Photo gallery for Stourport Manor Hotel

Property grounds
Fitness facility
Lounge
Desk, iron/ironing board, free WiFi, bed sheets
Breakfast, lunch and dinner served

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
35 Hartlebury Road, Stourport-on-Severn, England, DY13 9JA
  • Place, Hartlebury Castle
    ‪2 min drive‬
  • Place, Danter's Treasure Island Amusement Park
    ‪3 min drive‬
  • Place, West Midland Safari Park
    ‪8 min drive‬
  • Airport, Birmingham (BHX)
    ‪46 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

7.8 out of 10
Good
(17 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Executive Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

View from room

Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 3
  • 1 Single Bed

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About the area

Stourport-on-Severn

Located in Stourport-on-Severn, Stourport Manor Hotel is in a rural location, within a 5-minute drive of Danter's Treasure Island Amusement Park and Hartlebury Castle. .This hotel is 4.9 mi (8 km) from West Midland Safari Park and 2.4 mi (3.9 km) from Whitlenge Garden Centre and Tea Rooms.

What's nearby

  • Hartlebury Castle - 2 min drive - 1.7 km
  • Danter's Treasure Island Amusement Park - 3 min drive - 2.3 km
  • Severn Valley Railway Kidderminster Station - 6 min drive - 6.3 km
  • West Midland Safari Park - 8 min drive - 7.1 km
  • Villa Park - 39 min drive - 56.3 km

Getting around

  • Hartlebury Station - 4 min drive
  • Birmingham Airport (BHX) - 54 min drive

Restaurants

  • ‪The Black Star - ‬3 min drive
  • ‪BOA Brewing Company - ‬17 min walk
  • ‪Worleys at The Swan - ‬3 min drive
  • ‪The Hollybush - ‬2 min drive
  • ‪The Bird In Hand - ‬15 min walk

About this property

Stourport Manor Hotel

Hotel in Stourport-on-Severn with a health club and a sauna
Stourport Manor Hotel offers 72 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. This Stourport-on-Severn hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Stay in one of 72 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, a picnic area, and barbecue grills.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Brasserie, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.
Brasserie - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 17.50 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie

Things to do

  • Children's pool
  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1890
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.50 for adults and GBP 8 for children
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: GBP 5 per night
  • Spa fee: GBP 5 per day
  • Towels fee: GBP 2 (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests staying over the Christmas period should contact the property prior to arrival to make dining arrangements, as dining is limited over this time.

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Birmingham Stourport Manor
Menzies Hotels Birmingham Stourport Manor Stourport-on-Severn
Stourport Birmingham
Hallmark Hotel Stourport Manor Stourport-on-Severn
Hallmark Hotel Stourport Manor
Hallmark Stourport Manor Stourport-on-Severn
Hallmark Stourport Manor

Stourport Manor Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 228 out of 785 reviews
Rating 8 - Good. 277 out of 785 reviews
Rating 6 - Okay. 151 out of 785 reviews
Rating 4 - Poor. 81 out of 785 reviews
Rating 2 - Terrible. 48 out of 785 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable rooms. Suited our needs perfectly.
Stayed 1 night in Oct 2025

10/10 Excellent

Craig

Stayed 1 night in Oct 2025

8/10 Good

Gary, Accrington

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't fault the hotel and will definitely stop there again when in Stourport.
Stayed 1 night in Oct 2025

8/10 Good

nj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was really nice and the room we had was really substantial, warm & comfy. Staff were all friendly and helpful, food was very good to.
Stayed 1 night in Oct 2025

8/10 Good

Geoff

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
As expected, for the price. Check-in was slow, but this wasn't a problem. Another time, it could have been. Quiet room. Good breakfast
Stayed 1 night in Oct 2025

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, staff & service, amenities
Great gym. Nice to see that feedback on condition of damp hallway leading to it has been heeded and it's been deep-cleaned.
Stayed 1 night in Sep 2025

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Thank you.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, good food,
Stayed 1 night in Sep 2025

8/10 Good

GREGORY, STOURPORT

Stayed 1 night in Oct 2025

10/10 Excellent

Pat And Pete

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Did not use gym or bar
Stayed 2 nights in Oct 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel.

Nice location. Friendly staff. Main Reception guy was really helpful. Young lad at breakfast was polite and always had time to help. Barman was nice and polite and even gave us glass for the room.
Stayed 1 night in Oct 2025

4/10 Poor

Tom

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not great

I only stayed for the night, but hardly got any sleep. The room was not very clean, there was a dead spider on the carpet & the Bathroom smelt musty? The room was extremely cold, & there was a banging window / door from somewhere else in the building throughout the night. On top of this the TV did not work. The whole hotel is really due a refresh - lots of chipped paint & out of date decor.
Stayed 1 night in Oct 2025

2/10 Terrible

Andy

Disliked: Cleanliness, staff & service, property conditions & facilities
Receptionist was unwelcoming and the Toilet needed cleaning in both rooms we used.
Stayed 1 night in Oct 2025

6/10 Okay

I

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed for two nights. We arrived and there was a big party on and was clear there had been some trouble. We asked for our room to be away from the noise, which the staff were able to do. The hotel was clean, but clearly needs an update. The wallpaper was pealing in the bedroom and the shower had no pressure. We were out during the day, so didn't spend too much time there, so was okay for our trip.
Stayed 2 nights in Sep 2025

2/10 Terrible

Steve

Disliked: Cleanliness, staff & service, property conditions & facilities
Private message
Stayed 1 night in Sep 2025

2/10 Terrible

stephen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ADVOID THIS HOTEL

This hotel has been left to go into disrepair for many many years. Upon our arrival is was obvious that there was only 2 members of staff across the entire hotel. 1st our room was not ready and we actually did not receive our fill complement of bedding until 9am (versus a 3pm check in). We went to the bar area to wait.... tables were filthy and the whole place was in need of cleaning, served by the same person who would later deliver our bedding to the room. We refused to eat there. Other issues include hidden charges for our dog and for me to use the gym but the worst part was the upkeep of the hotel. Comparing the hotel to the pictures I booked against the difference was stark and it is obvious to me that the pictures were staged and the hotel has not looked like these pictures for many many years.
Stayed 1 night in Sep 2025

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Passageway to gym / pool has now been deep-cleaned and musty smell is gone. Thank you for looking at feedback!
Stayed 1 night in Sep 2025

2/10 Terrible

Martin

Business traveller

No stay, No refund?

Did not stay at this Hotel. Booked on the app and even when the app suggested there was rooms available the Hotel phoned me after booking to inform me that No rooms available. Still not received a refund or any communication from Hotels.com OR hotel. Having to claim through bank for ‘No service provided’. All reward money was used on this booking (£57.00) not returned this either. Terrible experience- it should be a contractual agreement that they provide a hotel when paid.
Stayed 2 nights in Sep 2025

8/10 Good

phil

Travelled with partner
Liked: Staff & service, amenities
Spa good but you have to pay extra
Stayed 1 night in Sep 2025

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dinner was okay but lots of things on a very limited menu not available.
Stayed 1 night in Sep 2025

2/10 Terrible

Sajied

Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok but let down by a couple of things.

Clean room. Mostly very friendly and helpful staff. Great gym and good pool but halleay to pool and steam-room need improving. Incredibly musty small in hallway to gym from hotel.
Stayed 4 nights in Aug 2025

6/10 Okay

J M

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025