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Tru by Hilton Nashville Downtown Convention Center

2.5 star property

Photo gallery for Tru by Hilton Nashville Downtown Convention Center

Courtyard
Snack bar
Exterior
Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
500 Rep John Lewis Way South, Nashville, TN, 37203
  • Place, Music City Center
    ‪3 min walk‬
  • Place, Country Music Hall of Fame and Museum
    ‪3 min walk‬
  • Place, Bridgestone Arena
    ‪6 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(24 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(70 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds, Mobility Accessible With Roll-in Shower

  • Sleeps 4

Guest Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

Similar properties

Lobby
Hilton Garden Inn Nashville Downtown/Convention Center
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 1,529 reviews
The price is AU$212
includes taxes & fees
16 Feb - 17 Feb
Hilton Garden Inn Nashville Downtown/Convention Center

About the area

Nashville

With a stay at Tru by Hilton Nashville Downtown Convention Center, you'll be centrally located in Nashville, within a 5-minute walk of Music City Center and Country Music Hall of Fame and Museum. .This hotel is 0.3 mi (0.5 km) from Bridgestone Arena and 0.4 mi (0.7 km) from Broadway.

What's nearby

  • Music City Center - 3 min walk - 0.3 km
  • Country Music Hall of Fame and Museum - 3 min walk - 0.3 km
  • Bridgestone Arena - 6 min walk - 0.6 km
  • Broadway - 8 min walk - 0.7 km
  • Ryman Auditorium - 8 min walk - 0.7 km

Getting around

  • Nashville Riverfront Station - 11 min walk
  • Nashville International Airport (BNA) - 13 min drive

Restaurants

  • ‪Martin's Bar-B-Que Joint - ‬2 min walk
  • ‪Yee-Haw Brewing Co. - ‬3 min walk
  • ‪Mashville - ‬3 min walk
  • ‪Yolan - ‬2 min walk
  • ‪Bongo Java - ‬3 min walk

About this property

Tru by Hilton Nashville Downtown Convention Center

Hotel with an outdoor pool, 6-minute walk to Bridgestone Arena
Tru by Hilton Nashville Downtown Convention Center offers 116 accommodations with hair dryers and irons/ironing boards. 58-inch LCD televisions come with premium satellite channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 116 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and barbecue grills.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 39 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 10 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 58-inch LCD TV with premium cable/satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 39 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

Pool access available from 9:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Nashville Downtown Convention Center Hotel
Tru Hilton Convention Center Hotel
Tru Hilton Nashville Downtown Convention Center
Tru Hilton Convention Center
Tru by Hilton Nashville Downtown Convention Center Hotel
Tru by Hilton Nashville Downtown Convention Center Nashville

Tru by Hilton Nashville Downtown Convention Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 674 out of 995 reviews
Rating 8 - Good. 214 out of 995 reviews
Rating 6 - Okay. 51 out of 995 reviews
Rating 4 - Poor. 25 out of 995 reviews
Rating 2 - Terrible. 31 out of 995 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Geeta

Stayed 2 nights in Nov 2025

10/10 Excellent

Sandra

Stayed 2 nights in Nov 2025

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great breakfast, clean room and friendly staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Diane

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel with great location to downtown. Clean tidy room staff friendly and helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 2 nights in Nov 2025

2/10 Terrible

Jaxon

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Staff was absolutely useless. We requested two adjoining rooms, I called and confirmed 3 times and the front desk said everything was all set and ready to go. Upon arrival, we were on two separate floors. I went downstairs to try to fix it and they said they left the room “unlocked” and we should have been notified. I asked the lady behind the counter to have the manager call my cell when he became available. I never received a call. For a family trip this was unacceptable. The manager was useless and attempted to shift the blame onto me. I reached out to hotels.com and they attempted to call the front desk. I watched the manager tell lady behind the counter “tell them I’m not available” Very disappointed in how our situation was handled. They also charged us $40/car/night.
Stayed 2 nights in Nov 2025

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was courteous and helpful in getting us in to a room early when our travel plans changed. Breakfast was fantastic!
Stayed 2 nights in Nov 2025

8/10 Good

Lisa, Boonville

Stayed 1 night in Nov 2025

10/10 Excellent

Eve

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 1 night in Nov 2025

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service
Staff. Breakfast Room
Stayed 2 nights in Nov 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great amenities in a perfect location.
Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, great breakfast.
Stayed 1 night in Oct 2025

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, breakfast was great, hallway was quiet, walking distance to Broadway. Definately would return.
Stayed 3 nights in Oct 2025

8/10 Good

Mitch

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Pidge

Staff was helpful and polite Great location
Stayed 2 nights in Oct 2025

10/10 Excellent

stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and clean breakfast was great and my girls walk to Bridgestone arena like 4 buildings away
Stayed 1 night in Oct 2025

6/10 Okay

Deborah

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Good staff Good breakfast Room should be clean everyday and ALSO BATHROOM!
Stayed 3 nights in Oct 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an easy walk to Bridgestone.
Stayed 1 night in Sep 2025

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Tiffany

Stayed 2 nights in Oct 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast I’ve ever had at a hotel and it’s complimentary !!
Stayed 2 nights in Oct 2025

10/10 Excellent

Salim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing!
Stayed 2 nights in Oct 2025

10/10 Excellent

april

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so helpful and friendly. Excellent stay
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great! Convenient to downtown! Good breakfast!
Stayed 3 nights in Jul 2025

10/10 Excellent

Ashley

Stayed 1 night in Sep 2025