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Tru by Hilton Nashville Downtown Convention Center

2.5 star property

Photo gallery for Tru by Hilton Nashville Downtown Convention Center

Courtyard
Lobby
Snack bar
Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
500 Rep John Lewis Way South, Nashville, TN, 37203
  • Place, Music City Center
    ‪3 min walk‬
  • Place, Country Music Hall of Fame and Museum
    ‪3 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪9 min drive‬

Room options

Room, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(10 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(74 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds, Mobility Accessible With Roll-in Shower

  • Sleeps 4

Guest Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

Similar properties

About the area

Nashville

With a stay at Tru by Hilton Nashville Downtown Convention Center, you'll be centrally located in Nashville, within a 5-minute walk of Music City Center and Country Music Hall of Fame and Museum. .This hotel is 0.4 mi (0.7 km) from Broadway and 0.3 mi (0.5 km) from Bridgestone Arena.

What's nearby

  • Music City Center - 3 min walk - 0.3 km
  • Country Music Hall of Fame and Museum - 3 min walk - 0.3 km
  • Ascend Amphitheater - 6 min walk - 0.6 km
  • Bridgestone Arena - 6 min walk - 0.6 km
  • Broadway - 8 min walk - 0.7 km

Getting around

  • Nashville Riverfront Station - 11 min walk
  • Nashville International Airport (BNA) - 13 min drive

Restaurants

  • ‪Martin's Bar-B-Que Joint - ‬2 min walk
  • ‪Yee-Haw Brewing Co. - ‬3 min walk
  • ‪Mashville - ‬3 min walk
  • ‪Yolan - ‬2 min walk
  • ‪Bongo Java - ‬3 min walk

About this property

Tru by Hilton Nashville Downtown Convention Center

Tru by Hilton Nashville Downtown Convention Center offers 116 accommodations with hair dryers and irons/ironing boards. 58-inch LCD televisions come with premium satellite channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 116 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and barbecue grills.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 39 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 10 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 58-inch LCD TV with premium cable/satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 39 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

Pool access available from 9:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Nashville Downtown Convention Center Hotel
Tru Hilton Convention Center Hotel
Tru Hilton Nashville Downtown Convention Center
Tru Hilton Convention Center
Tru by Hilton Nashville Downtown Convention Center Hotel
Tru by Hilton Nashville Downtown Convention Center Nashville

Tru by Hilton Nashville Downtown Convention Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 685 out of 1000 reviews
Rating 8 - Good. 210 out of 1000 reviews
Rating 6 - Okay. 50 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephanos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the games offered by the hotel e.g. Foosball, pool table, etc. Greatly managed hotel.
Stayed 1 night in Dec 2025

8/10 Good

Michelle

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was great. Location was an easy walk to broadway. Staff friendly
Stayed 4 nights in Dec 2025

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was very clean. Staff was very nice and helpful. Great location.
Stayed 2 nights in Dec 2025

10/10 Excellent

Bianca

Stayed 1 night in Dec 2025

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, walkable and safe location. Just a few blocks from Broadway. Key access to get into all of the doors.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rickey

Stayed 4 nights in Dec 2025

8/10 Good

Anastasia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, friendly staff, very clean and well decorated. The elevators were a problem. Waiting 10 minutes to leave our floor, we finally gave up and carried our luggage down 7 flights of stairs
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything went great. Breakfast was huge. Never saw so much variety.
Stayed 4 nights in Dec 2025

10/10 Excellent

Nancy Ann

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel,staff are very friendly
Stayed 4 nights in Dec 2025

6/10 Okay

Madison Taylor

Liked: Cleanliness, amenities, property conditions & facilities
great place, about a 8 min walk to Broadway st. The worst part of the stay was listening to the elevators bang throughout the night. The breakfast wasn’t to bad, very basic and there were alot of people eating there too
Stayed 4 nights in Dec 2025

10/10 Excellent

lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great experience. Wonderful breakfast buffet. Very clean and quit rooms. Highly recommend. 🎄
Stayed 3 nights in Dec 2025

10/10 Excellent

Sergio

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room near broadway and stadium Great lobby with a lot of games
Stayed 1 night in Dec 2025

10/10 Excellent

Pedro

Stayed 1 night in Dec 2025

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff friendly, close to everything
Stayed 2 nights in Nov 2025

8/10 Good

Esperanza Danae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2025

10/10 Excellent

Margareth L

Stayed 3 nights in Dec 2025

10/10 Excellent

Crystal

Stayed 1 night in Dec 2025

10/10 Excellent

Cortney, Saint Francis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to a lot of things, it was clean and the heated pool was nice in the cool weather.
Stayed 5 nights in Nov 2025

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nicest, most conscientious manger I've encountered in 30+ years of traveling. It seems he is either at the front desk or somewhere in the lobby area 24/7.
Stayed 2 nights in Dec 2025

8/10 Good

Brad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've stayed here several times. The breakfast is as expected for a free breakfast but they do have a larger variety of foods than most other hotels. They also have a couple of pool tables and shuffleboard table in the lobby which is nice.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jewel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location! Staff super friendly and helpful!
Stayed 3 nights in Nov 2025

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Shannon

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Very clean room, great location, safe parking in enclosed garage was a must !! Worth the parking fee if you’ve ever had a window broken - you know !! The lobby had a cute photo op wall with neon sign & Lobby also was like a game room. Breakfast was very good !!
Stayed 1 night in Nov 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was courteous. Breakfast had everything you could possibly need. Location was perfect for walking
Stayed 3 nights in Nov 2025