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Thompson Nashville, by Hyatt

4.5 star property

Photo gallery for Thompson Nashville, by Hyatt

Rooftop bar
Suite (Penthouse)
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Reception
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Breakfast available

Explore the area

View map
401 11th Ave S, Nashville, TN, 37203
  • Place, Broadway
    ‪11 min walk‬
  • Place, Bridgestone Arena
    ‪12 min walk‬
  • Place, Music City Center
    ‪14 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed (Accessible Shower, Neighborhood)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed (Accessible Shower, Neighborhood)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Neighborhood)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed (Neighborhood)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Penthouse)

Suite (Penthouse)

Suite (Penthouse)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Accessible Shower, Neighborhood View)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds (Accessible Shower, Neighborhood View)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Neighborhood View)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds (Neighborhood View)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Accessible Shower)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds (Accessible Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner (Accessible Shower)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, Corner (Accessible Shower)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, Corner

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

8.4 out of 10
Very good
(5 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, Accessible (Shower)

Studio Suite, Accessible (Shower)

Studio Suite, Accessible (Shower)

  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed

9.8 out of 10
Exceptional
(27 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Thompson)

Suite (Thompson)

Suite (Thompson)

8.0 out of 10
Very good
(1 review)
  • 71 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Accessible (Shower)

9.6 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

City view

Room, 2 Queen Beds, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

City view

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(5 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 71 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Nashville

With a stay at Thompson Nashville, by Hyatt, you'll be centrally located in Nashville, a 9-minute walk from Frist Art Museum and 12 minutes by foot from Bridgestone Arena. .This luxury hotel is 0.8 mi (1.3 km) from Broadway and 0.8 mi (1.3 km) from Fifth + Broadway.

What's nearby

  • Broadway - 11 min walk - 0.9 km
  • Bridgestone Arena - 12 min walk - 1.1 km
  • Music City Center - 14 min walk - 1.2 km
  • Ryman Auditorium - 14 min walk - 1.2 km
  • Vanderbilt University - 20 min walk - 1.7 km

Getting around

  • Nashville Riverfront Station - 19 min walk
  • Nashville International Airport (BNA) - 15 min drive

Restaurants

  • ‪Milk & Honey - ‬2 min walk
  • ‪Neighbors - ‬4 min walk
  • ‪Biscuit Love - ‬1 min walk
  • ‪The Pub - ‬1 min walk
  • ‪L.A. Jackson - ‬1 min walk

About this property

Thompson Nashville, by Hyatt

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
Thompson Nashville, by Hyatt offers 224 accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. Premium satellite television is provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include microwaves.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 224 guestrooms featuring refrigerators and minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms.
Full breakfasts are available for a surcharge.
LA Jackson - This rooftop bar serves light fare only.
The Marsh House - This restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Open daily.
Killebrew - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee: USD 10 to 40 for adults and USD 10 to 40 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Killebrew
  • LA Jackson
  • The Marsh House

Things to do

  • 24-hour gym
  • Golf
  • Library

Family friendly

  • In-room cot
  • In-room refrigerator
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.19 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 40 for adults, and USD 10 to 40 for children
  • Valet parking fee: USD 65 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Thompson Nashville Hotel

Thompson Nashville, by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 755 out of 1006 reviews
Rating 8 - Good. 166 out of 1006 reviews
Rating 6 - Okay. 54 out of 1006 reviews
Rating 4 - Poor. 21 out of 1006 reviews
Rating 2 - Terrible. 10 out of 1006 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

terry

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very loud young crowd lots of open drunk kids language just not a good spot for me if your 20 to 28byour spot
Stayed 1 night in Jun 2025

8/10 Good

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel but pricey and the beds are tiny
Stayed 1 night in Jun 2025

10/10 Excellent

Lynn, Memphis

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful property
Stayed 1 night in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was so friendly and accommodating.
Stayed 1 night in Jun 2025

6/10 Okay

Timothy

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Everything is VERY pricy! No store or gift shop for basic needs should you forget something. I feel like this property caters to young adults, but that may be just Nashville as a whole. The line to get coffee in the morning was out the door. Wouldn’t choose to stay here when returning to Nashville. Would choose a hotel outside of the downtown area, with more space in the lobby area to find a quiet spot to read or chill on my vacay.
Stayed 4 nights in Jun 2025

10/10 Excellent

Lawrence, Vienna

Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Ryan, Prosper

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
This was a disappointing experience. From start to finish. We pulled up to valet, valet was looking at his phone and never looked up. Another staff dressed more formal stared at our car, walked past and was motioning to walk into the building until my husband rolled the window to ask if this “is where we can valet and unload?”. He still asked “Are you staying here?” Maybe we didn’t fit their ideal clientele. We are parents with two kids in hand. We were never rude and conscience of the kids not being disruptive. We proceed to check in and four staff members at the front desk. No pleasantries or basic customer service. I noticed immediately that the male front desk staff shot a look and chuckle to the staff that assisted us. It’s obvious it had to do with us. There were no one other customers checking in. The aesthetics of the room was very industrial and west elm. Our room was a city view with double beds. The room had a heavy musk/cologne smell. It was either the bedding detergent or a potpourri to set a mood. It was overwhelming. The rug had stains, glass cups were dirty and room was dusty. Leaving was the same service as arriving. The shower was the best amenity of the hotel.
Stayed 1 night in Jun 2025

8/10 Good

Pamela R

Travelled with partner
Liked: Cleanliness, property conditions & facilities
the pillows were terrible and they charged me for a beverage out of the room when I never had a beverage from the room we had 2 bags of chips no drinks.
Stayed 5 nights in Jun 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Have stayed her many times. Great Location. Good staff everywhere except front desk.
Stayed 5 nights in May 2025

8/10 Good

richard

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is convenient to many attractions. Also, very clean and nice gym. I was disappointed as housekeeping would knock on the door several times during the morning. The day of check-out, housekeeping knocked on the door three times between the hours of 9:00AM and 10:30AM. BTW, no swimming pool.
Stayed 6 nights in May 2025

6/10 Okay

Michele

Stayed 3 nights in May 2025

10/10 Excellent

Stephanie, Knoxville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, we really enjoyed the roof top bar !
Stayed 2 nights in May 2025

10/10 Excellent

Rechetta

Stayed 3 nights in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Friendly, clean and efficient
Stayed 4 nights in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Extraordinary staff
Stayed 4 nights in May 2025

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Francisco

Liked: Cleanliness, property conditions & facilities
Excellent Service
Stayed 1 night in May 2025

8/10 Good

Laurie

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Massimiliano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good 👍
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 5 nights in Apr 2025

10/10 Excellent

Kent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

lynne a

Travelled with partner
Liked: Amenities
No drawers for clothes, no hooks to hang clothes, towels and no fan in the bathroom
Stayed 3 nights in Apr 2025