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Hyatt Place Nashville/Franklin/Cool Springs

3.0 star property

Photo gallery for Hyatt Place Nashville/Franklin/Cool Springs

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Room, 2 Double Beds, Accessible, Bathtub
Free daily on-the-go breakfast
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet-friendly

Explore the area

View map
650 Bakers Bridge Ave, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪9 min walk‬
  • Place, The Factory
    ‪7 min drive‬
  • Place, Franklin Theatre
    ‪9 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪26 min drive‬

Room options

View all photos for Room (2 Double Beds & Sofa Bed, High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room (2 Double Beds & Sofa Bed, High Floor)

9.6 out of 10
Exceptional
(22 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.6 out of 10
Exceptional
(56 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (2 Double Beds with Sofa Bed)

Premium bedding, desk, blackout curtains, iron/ironing board

Room (2 Double Beds with Sofa Bed)

9.4 out of 10
Exceptional
(76 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(26 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(115 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Comfort Inn & Suites Nashville Franklin Cool Springs

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,015 reviews
The price is AU$158
includes taxes & fees
19 Oct - 20 Oct
Comfort Inn & Suites Nashville Franklin Cool Springs

About the area

Franklin

A stay at Hyatt Place Nashville/Franklin/Cool Springs places you in the heart of Franklin, a 2-minute drive from CoolSprings Galleria and 9 minutes from The Factory. .This hotel is 5.7 mi (9.1 km) from Franklin Theatre and 6.2 mi (10 km) from Carter House.

What's nearby

  • CoolSprings Galleria - 9 min walk - 0.8 km
  • The Factory - 7 min drive - 8.6 km
  • Franklin Theatre - 9 min drive - 10.3 km
  • Radnor Lake State Natural Area - 9 min drive - 12.1 km
  • Nashville Zoo - 14 min drive - 19.6 km

Getting around

  • Nashville Riverfront Station - 18 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Crown Cigars and Ales - ‬9 min walk
  • ‪Chai Samosa - ‬11 min walk
  • ‪Ground Restaurant-Cool Springs - ‬10 min walk

About this property

Hyatt Place Nashville/Franklin/Cool Springs

Hotel with free breakfast, near CoolSprings Galleria
Hyatt Place Nashville/Franklin/Cool Springs offers 126 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 126 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite with American cuisine at The Placery, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Placery - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Nashville/Franklin/Cool Springs
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin
Hyatt Place Franklin
Franklin Hyatt
Hyatt Franklin
Hyatt Franklin
Franklin Hyatt
Hyatt Place Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/franklin/cool Springs Hotel Franklin

Hyatt Place Nashville/Franklin/Cool Springs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 649 out of 1024 reviews
Rating 8 - Good. 241 out of 1024 reviews
Rating 6 - Okay. 91 out of 1024 reviews
Rating 4 - Poor. 19 out of 1024 reviews
Rating 2 - Terrible. 24 out of 1024 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Haley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Stanley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the nicest area we stayed at during our road trip. The only negative I had was the receiver in our room was not working.
Stayed 1 night in Jun 2025

8/10 Good

Rachanee

Liked: Cleanliness
I stayed here for one night in June 2025 and my room was clean but it is also old and dated which lent it a yucky feel. I also thought my room was a bit musty smelling and that’s never good, but it seemed to clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Paula

Stayed 1 night in Jun 2025

8/10 Good

martha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, comfortable bed and pillows. Hitel is ckose to Mall with foid iptions and shopping.
Stayed 1 night in Jun 2025

6/10 Okay

Mary Beth

Stayed 1 night in Jun 2025

8/10 Good

Roxanne

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Beds are not real comfortable.
Stayed 1 night in Jun 2025

8/10 Good

Marcus

Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Liked: Amenities, property conditions & facilities
Spend one night at the property and was very pleased with the accommodations.
Stayed 1 night in Jun 2025

8/10 Good

Hannah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Gentleman at check in was super nice and make the check in really quick. He gave us all the info we needed to know without us having to ask. Room was spacious and clean.
Stayed 1 night in Jun 2025

2/10 Terrible

Jamie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Does Not Honor Room Reservation, Blames Hotels.com

Got to the hotel and they told us they didn’t have any king bed rooms remaining, despite us reserving this days in advance. They put us in a double bed room with a toddler. No one was able to get a good night’s sleep, but what choice do you really have when you don’t want to be driving around looking for a hotel all night. No carts to be able to bring in luggage. This was our second experience at this hotel in less than a week and it was vastly different from the first. We will never stay here again. What a waste of $194.
Stayed 1 night in Jun 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Bri

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Front desk staff seemed to be in charge of linen for pool and this took away from feont desk service. We waited 5-10 min for anyone to be at front desk for check in.
Stayed 1 night in Jun 2025

6/10 Okay

Bethaney

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Got this hotel thinking it was one of the nicer ones and it wasn’t terrible but definitely could have been cleaner/ more token care of for the price per night.
Stayed 1 night in Jun 2025

10/10 Excellent

Joshua

Stayed 1 night in Jun 2025

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, amenities
Very helpful staff and checkin. Room was 5 Star!
Stayed 1 night in Jun 2025

10/10 Excellent

Sharyl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Ernie

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property had been recently bought and the new owner did not have food or beverage liscences. As we were arriving late we planned on eating on site, and though there were nearby restraints, the reason we booked this particular choice was disappointingly unavailable
Stayed 1 night in Jun 2025

8/10 Good

Sherry

Stayed 1 night in Jun 2025

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Place to Stay

TV kept freezing/dropping signal at night, which is not great when you have a toddler who is wanting to watch TV. There were some ants in the bathroom. Bed/pillows were in good, comfortable condition. If not for the TV issues, this would have been a perfect stay.
Stayed 1 night in Jun 2025

6/10 Okay

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the free breakfast was great. The television would not stay on for more than 3-5 minutes without losing signal. When we called the front desk the answer we received was "I don't know why." This was for the entire three nights we were there. The Placery was also closed the the entire time we were there.
Stayed 3 nights in Jun 2025

6/10 Okay

Richard, Shalimar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The hotel was nice. Had to wait to check in has there was only one person at the front counter on a Friday night. The room was nice and clean. The beds were a little firm. We asked the housekeeper to just replace the dirty towels, and she did not. We asked the front desk for towels that evening so we could take a shower, and they did not bring any towels. Furthermore, we had to go to the pool and get towels from there. Both times at breakfast you had to wait to get a seat, and not all the food was out to eat. There is a lady who requires assistance in the food service area. Why would you put waffles out for breakfast if you have no syrup? Parking was not bad. There was room on the backside of the hotel. With the many options available, we will not be staying there again.
Stayed 2 nights in Jun 2025