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Hyatt Place Nashville/Franklin/Cool Springs

3.0 star property

Photo gallery for Hyatt Place Nashville/Franklin/Cool Springs

Lobby
Lobby
Free daily on-the-go breakfast
Lobby
Room, 2 Double Beds, Accessible, Bathtub

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool

Explore the area

View map
650 Bakers Bridge Ave, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪9 min walk‬
  • Place, The Factory
    ‪7 min drive‬
  • Place, Franklin Theatre
    ‪9 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪22 min drive‬

Room options

View all photos for Room (2 Double Beds with Sofa Bed)

Premium bedding, desk, blackout curtains, iron/ironing board

Room (2 Double Beds with Sofa Bed)

9.4 out of 10
Exceptional
(77 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(119 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Double Beds & Sofa Bed, High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room (2 Double Beds & Sofa Bed, High Floor)

9.6 out of 10
Exceptional
(22 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.6 out of 10
Exceptional
(56 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(26 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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Lobby
Comfort Inn & Suites Nashville Franklin Cool Springs
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,004 reviews
The price is AU$177
includes taxes & fees
19 Nov - 20 Nov
Comfort Inn & Suites Nashville Franklin Cool Springs

About the area

Franklin

A stay at Hyatt Place Nashville/Franklin/Cool Springs places you in the heart of Franklin, a 2-minute drive from CoolSprings Galleria and 9 minutes from The Factory. .This hotel is 5.7 mi (9.1 km) from Franklin Theatre and 6.2 mi (10 km) from Carter House.

What's nearby

  • CoolSprings Galleria - 9 min walk - 0.8 km
  • The Factory - 7 min drive - 8.6 km
  • Radnor Lake State Natural Area - 8 min drive - 12.8 km
  • Franklin Theatre - 9 min drive - 10.3 km
  • Nashville Zoo - 12 min drive - 19.9 km

Getting around

  • Nashville Riverfront Station - 18 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Chai Samosa - ‬11 min walk
  • ‪Crown Cigars and Ales - ‬9 min walk
  • ‪Dunkin' - ‬6 min walk

About this property

Hyatt Place Nashville/Franklin/Cool Springs

Hotel with free breakfast, near CoolSprings Galleria
Hyatt Place Nashville/Franklin/Cool Springs offers 126 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 126 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite with American cuisine at The Placery, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Placery - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Nashville/Franklin/Cool Springs
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin
Hyatt Place Franklin
Franklin Hyatt
Hyatt Franklin
Hyatt Franklin
Franklin Hyatt
Hyatt Place Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/franklin/cool Springs Hotel Franklin

Hyatt Place Nashville/Franklin/Cool Springs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 625 out of 1014 reviews
Rating 8 - Good. 245 out of 1014 reviews
Rating 6 - Okay. 98 out of 1014 reviews
Rating 4 - Poor. 20 out of 1014 reviews
Rating 2 - Terrible. 26 out of 1014 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Denise

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Comfortable beds, clean and well kept facility. Breakfast hot bar was very good
Stayed 1 night in Aug 2025

10/10 Excellent

Robin, WATKINSVILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location!
Stayed 1 night in Aug 2025

8/10 Good

Daryl

Liked: Staff & service, room comfort
Good stay, great price!
Stayed 1 night in Aug 2025

6/10 Okay

JUAN R

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

pet friendly hotel

When my friend decided to stay at this hotel, it was because it was pet-friendly. His pets are emotional dogs, and they wouldn't accept his certificates. They charged him $100 for just a couple of hours. Other hotels I've stayed at waived the fee for my more expensive emotional support services. Be cautious if you stay here, as you know, they won't honor this service.
Stayed 1 night in Aug 2025

10/10 Excellent

Benjamin

Stayed 1 night in Aug 2025

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No surprises, lived up to the Hyatt brand name
Stayed 3 nights in Jun 2025

8/10 Good

BENET

Travelled with family
Liked: Cleanliness, staff & service
Great place for family very quiet
Stayed 2 nights in Aug 2025

10/10 Excellent

Rosanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! It is a beautiful place to stay.
Stayed 1 night in Aug 2025

10/10 Excellent

TinaHaymon, Arlington

Travelled with family
Liked: Cleanliness, amenities
Excellent. Zero issues. Stay here!
Stayed 2 nights in Aug 2025

10/10 Excellent

Nitika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a safe, clean place with courteous staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Stayed 3 nights in Aug 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2025

6/10 Okay

Darky

Travelled with family and small children
Breakfast was nice
Stayed 1 night in Aug 2025

8/10 Good

Curtis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Worth the money.
Stayed 1 night in Aug 2025

6/10 Okay

Karen

Business traveller
Stayed 2 nights in Jul 2025

10/10 Excellent

Jason

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Quickest check in ever. Friendly staff. Didn’t charge deposits or anything weird. Probably my best hotel experience ever.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Stayed 1 night in Jul 2025

6/10 Okay

Jonathan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Sub-par, but not terrible

We have had incredible experiences with Hyatt Place hotels. And this hotel was fine, but it was VERY run down. The toilet caulking was gross, tiles were missing/loose, the elevator panels were disconnected from the wall, the doors were all chewed up and scratched, and there were a number of other small issues. The biggest problem is that the pool was shut down and had no water in it. One of the reasons we stayed here was because it was listed as having a pool. With three young kids who get excited about being able to swim and needing to burn some energy after long car trips, we specifically look for hotels with pools. There was no indicator when we booked that the pool here was inoperable. Kind of bummer. Overall, the hotel was ok (beds were fine and breakfast was pretty good). It's just that nothing was up to the standards of other Hyatt Place hotels at which we've stayed. If this had been our first experience, we would probably avoid Hyatt Place from now on. Fortunately, this seems like an outlier.
Stayed 1 night in Aug 2025

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jacquilyn

Travelled with family
Disliked: Cleanliness, room comfort

Meh

Actual room was clean, the building was not and the pool was a yellow/green tint. We checked in late, and the receptionist wasn’t the best greeter. Did have great food options on door dash. We left quickly in the morning before 8 and did not try the complimentary breakfast. One nice thing is that check out is at noon.
Stayed 1 night in Jul 2025

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
accommodating for 3 adults
Stayed 1 night in Aug 2025

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, a great hotel and room. Nice staff. Super comfy bed and linens. My room suddenly became freezing around 11PM, and the window unit inoperable but with the on switch lit. The room phone had no cord, forcing me to dress & go to the lobby, where the clerk informed me that temp control is via a thermostat on the wall in the kitchen area! Also, some strange and very complicated clock radio device w/o instructions that I never managed to get to operate other than to reach a few static-laden radio stations. Forget setting an alarm!! Turns out NOPE, not a problem with me. The clerk informed me that device is for "wake up" calls ONLY. He then said there should be another clock on which the alarm can be manually set. Go figure. I set my iPhone. Finally, the TV. The screen instructions were to press "Guide" for channel list. Didn't do a dang thing. There was a QRS code on the bedside stand and instructions to scan it for "all things Hyatt Place". Guess I shoulda scanned it to learn how to operate all this stuff that typically is pretty straightforward. As in, "hot, cool, fan high, fan low"; set alarm and press buttons to set time; or have a cord to plug in phone; and "if you follow the instructions on the TV screen, what it has told you will happen will actually happen, and you won't have to discover a QRS code next to your bed that actually might tell you to ignore what the TV instructs you to do. Even so, my stay was very pleasant, especially for the price.
Stayed 1 night in Aug 2025

10/10 Excellent

Lucas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel to stay in for our family of 5! The room was large and the kids loved it.
Stayed 1 night in Jul 2025

2/10 Terrible

Amy

Stayed 1 night in Jul 2025