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Hyatt Place Nashville/Franklin/Cool Springs

3.0 star property

Photo gallery for Hyatt Place Nashville/Franklin/Cool Springs

Lobby
Lobby
Free daily on-the-go breakfast
Property grounds
Room, 2 Double Beds, Accessible, Bathtub

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi

Explore the area

View map
650 Bakers Bridge Ave, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪9 min walk‬
  • Place, Nashville Zoo
    ‪12 min drive‬
  • Place, Broadway
    ‪17 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪22 min drive‬

Room options

View all photos for Room (2 Double Beds with Sofa Bed)

Premium bedding, desk, blackout curtains, iron/ironing board

Room (2 Double Beds with Sofa Bed)

9.4 out of 10
Exceptional
(85 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(137 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room (2 Double Beds & Sofa Bed, High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room (2 Double Beds & Sofa Bed, High Floor)

9.4 out of 10
Exceptional
(25 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(60 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(29 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(9 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

Lobby
Hyatt House Nashville/Franklin/Cool Springs
Franklin
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 1,002 reviews
The price is AU$196
includes taxes & fees
25 May - 26 May
Hyatt House Nashville/Franklin/Cool Springs

About the area

Franklin

A stay at Hyatt Place Nashville/Franklin/Cool Springs places you in the heart of Franklin, a 2-minute drive from CoolSprings Galleria and 9 minutes from The Factory. .This hotel is 5.7 mi (9.1 km) from Franklin Theatre and 6.2 mi (10 km) from Carter House.

What's nearby

  • CoolSprings Galleria - 9 min walk - 0.8 km
  • Nashville Zoo - 12 min drive - 20.9 km
  • Vanderbilt University - 17 min drive - 29.9 km
  • Broadway - 17 min drive - 30.3 km
  • Nissan Stadium - 19 min drive - 31.7 km

Getting around

  • Nashville Riverfront Station - 18 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬15 min walk
  • ‪Samarai Thai - ‬10 min walk
  • ‪Sonic Drive-In - ‬12 min walk
  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Hyatt Place Nashville/Franklin/Cool Springs

Hyatt Place Nashville/Franklin/Cool Springs offers 126 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 126 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite with American cuisine at The Placery, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Placery - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 25 lbs per pet)

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Nashville/Franklin/Cool Springs

Hyatt Place Nashville/Franklin/Cool Springs Franklin

Hyatt Place Nashville/Franklin/Cool Springs Hotel

Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin

Hyatt Place Franklin

Franklin Hyatt

Hyatt Franklin

Hyatt Franklin

Franklin Hyatt

Hyatt Place Franklin

Hyatt Place Nashville/Franklin/Cool Springs Hotel

Hyatt Place Nashville/Franklin/Cool Springs Franklin

Hyatt Place Nashville/franklin/cool Springs Hotel Franklin

Hyatt Place Nashville/Franklin/Cool Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 693 out of 1130 reviews
Rating 8 - Good. 260 out of 1130 reviews
Rating 6 - Okay. 120 out of 1130 reviews
Rating 4 - Poor. 27 out of 1130 reviews
Rating 2 - Terrible. 30 out of 1130 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Anna Ruth

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean, mattress was comfortable. Not enough plug ins by bedside table in handicap room.
Stayed 2 nights in Feb 2026

8/10 Good

Morgan

Liked: Cleanliness, amenities, property conditions & facilities
We were in town for a conference, and the room was perfect for our visit. The staff was courteous, the room was a good size and we appreciated the couch in our room for eating lunch or watching tv at night. The breakfast was well seasoned and had a variety between days. The only thing we had to get used to was the channel signals on the tv.
Stayed 4 nights in Feb 2026

8/10 Good

Sara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and beds were comfortable, not insulated enough to avoid hearing noise in parking lot. Breakfast was tepid not hot. Coffee was good
Stayed 1 night in Jan 2026

2/10 Terrible

Amy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel and rooms are very definitely neglected.
Stayed 4 nights in Feb 2026

8/10 Good

Charles

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were pleasant. Breakfast could use more variety especially in meat selection.
Stayed 4 nights in Feb 2026

6/10 Okay

Linda Sue

Travelled with family
Liked: Cleanliness, amenities
Not. Good breakfast presentation. Air conditioner did not work well
Stayed 1 night in Feb 2026

8/10 Good

Natasa

Liked: Cleanliness, staff & service, amenities
The location is great. Rooms are spacious and clean.
Stayed 1 night in Feb 2026

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, amenities
Room was great. Front desk could have been more pleasant.
Stayed 1 night in Feb 2026

10/10 Excellent

Keona

Stayed 1 night in Feb 2026

6/10 Okay

Celia

We stayed in a room with a pullout couch for our kids and the furniture was arranged in such a way that we had to move everything to get the couch out. The TV didn’t work. We were supposed to get new sheets/towels/housekeeping Sunday and never did. Stayed for 3 nights. It was just okay. Breakfast was great. Hotel very dayed
Stayed 3 nights in Jan 2026

10/10 Excellent

Corey

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great rooms
Stayed 2 nights in Feb 2026

8/10 Good

Barb

Stayed 1 night in Feb 2026

8/10 Good

Chantal

Travelled with family
Liked: Cleanliness, amenities
Main areas of hotel were very clean. Housekeeping of our room was infrequent. Best amenity was an onsite washer and dryer for customer use via an app.
Stayed 2 nights in Jan 2026

10/10 Excellent

Darlene

Liked: Cleanliness, amenities, property conditions & facilities
Staff was cutious. Room was clean and veryspacious. Bead and pillows were very comfortable. Breakfast was great, including the fresh fruit and berries. The sink/water in the room had a bad smell. Staff said they would have it looked at. We would definatetly stay there again.
Stayed 1 night in Feb 2026

10/10 Excellent

Tony

Room clean and nice updated fixtures in bathroom! Breakfast was outstanding, eggs, sausage, fruit, oatmeal, cereals, toast and bagels! What more could you ask for?!
Stayed 1 night in Feb 2026

10/10 Excellent

David

Stayed 1 night in Feb 2026

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities
I loved the room, the desk, the couch, bed was comfy, nice temp control. Nice breakfast too! Staff friendly. Facility was very clean. Lots of smiles.
Stayed 1 night in Feb 2026

8/10 Good

Kristi

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Descent hotel for a short stop in Nashville.
Stayed 1 night in Jan 2026

10/10 Excellent

Joe, Franklin

Stayed 3 nights in Jan 2026

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was in excellent condition. Clean all around. Quiet and great appearance.
Stayed 1 night in Feb 2026

2/10 Terrible

Joel

Travelled with family
My reservation was deleted from their system. Only reservations done on the Hyatt site were accepted.
Stayed 1 night in Jan 2026

10/10 Excellent

Corey

Stayed 2 nights in Jan 2026

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Yes to both. Very nice place and room.
Stayed 1 night in Feb 2026

6/10 Okay

Courtney

Travelled with family, Travelled with pets
Disliked: Amenities
The room was in okay condition, no microwave. The hotel needs some renovation in order for it to live up to Hyatt's quality.
Stayed 4 nights in Jan 2026

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, amenities
Spotless room
Stayed 1 night in Jan 2026